2011 HYUNDAI SONATA HYBRID Complaints

The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. The contact turned off the vehicle, and while inspecting the vehicle, the contact became aware that there was a puddle of oil on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to a nearby Ford dealer, where it was diagnosed with camshaft and engine failure. The contact was informed that the camshaft and the engine needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 22-EM-006H-2. The contact was advised to tow the vehicle to a Hyundai dealer for assistance. The vehicle was towed to an alternate dealer where the failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the repair was not covered under warranty. The contact was informed that the repair was denied because of the previous owner's negligence with maintenance of the vehicle. The failure mileage was approximately 120,744.

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving on the highway at 60 MPH, there was smoke coming from the rear of the vehicle. The contact immediately pulled over to inspect the vehicle. Upon checking under the hood, the contact noticed that the coolant level was low. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a dealer, where it was diagnosed, and the contact was advised that the engine had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon starting or reversing, the steering wheel seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer informed the contact that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 82,000.

The contact owns a 2011 Hyundai Sonata Hybrid. That contact stated that the ABS fuse had been replaced but the vehicle experienced unstated failures with the braking system. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000. Parts distribution disconnect.

The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon retrieving the vehicle from the local dealer after a recall repair, the brakes were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where a diagnostic test was completed. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated while starting the vehicle, the front driver's side air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags) was serviced by the previous owner in 2020. The failure mileage was approximately 141,000.

The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine). The vehicle was taken to the local dealer and had recall repair was completed. The contact stated that two weeks after the repair, while driving 40 MPH, the vehicle failed to accelerate above 40 MPH. Additionally, there was an abnormal sound with the battery warning light illuminated. The contact parked in a parking lot and restarted the vehicle but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to Allen Turner Hyundai (6501 Pensacola Blvd, Pensacola, FL 32505: (850) 479-9667) however, the vehicle was not serviced at the dealer. The vehicle was towed back to the first dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure recurred seven times. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.

The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the engine was replaced; however, the vehicle was not able to be started. The approximate failure mileage was 176,000. Parts distribution disconnect.