2011 HYUNDAI SONATA HYBRID Complaints

The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving there was an abnormal knocking noise detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was like NHTSA Campaign number 20V746000 (Engine). The failure mileage was approximately 180,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE JIM ELLIS HYUNDAI ATLANTA (5785 PEACHTREE BLVD, ATLANTA, GA 30341) TO BE DIAGNOSED ON SEVERAL OCCASIONS. THE MECHANIC INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE FOR THE FAILURE. THE MECHANIC ASSURED HER THAT THE VEHICLE WAS SAFE TO DRIVE. SEVERAL MONTHS LATER WHILE DRIVING 70 MPH, THE SERVICE SOON AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS LEFT AT A NEARBY PARKING LOT OVERNIGHT. THE FOLLOWING DAY SHE RETURNED AND RESTARTED THE VEHICLE HOWEVER, WHILE DRIVING TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC, THE VEHICLE OVERHEATED, STALLED, WITH A HINT OF SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT REMAINED FOR TWO DAYS WHILE THE MECHANIC ATTEMPTED TO DIAGNOSE THE VEHICLE. SHE WAS INFORMED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED TO THE SAME DEALER AND SHE WAS INFORMED BY THE SERVICE MANAGER THAT SHE WAS RESPONSIBLE FOR THE FAILURE. THE CONTACT INFORMED THE SERVICE MANAGER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT HAD NOTIFIED THE DEALER FOR SEVERAL MONTHS OF THE ISSUES WITH THE WARNING LIGHTS BEING ILLUMINATED AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT STATED THAT THE SAME DEALER PERFORMED A MULTI-POINT CHECK ON THE VEHICLE PRIOR TO THE FAILURE, AND SHE WAS INFORMED THAT THE VEHICLE WAS SAFE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT LEE HYUNDAI (LOCATED AT 1960 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 684-4827) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. VIN TOOL CONFIRM PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE ENGINE OVERHEAT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS THEN TOWED TO CONICELLI HYUNDAI (1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 624-2029) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS THERMOSTAT BLOCKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO AMARILLO HYUNDAI (1900 INTERSTATE 40 ACCESS RD #3029, AMARILLO, TX 79103, (806) 376-4911) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING AROUND 55 MPH DOWN THE HIGHWAY AND NOTICED A STRANGE KNOCKING SOUND SO I TURNED AROUND TO GO HOME WHEN I NOTICED SMOKE BILLOWING OUT. I PULLED OVER POPPED THE HOOD AND FLAMES WENT UP LIKE CRAZY. I CALLED 911 AND VACATED IMMEDIATELY

ENGINE BEGAN MAKING A ENGINE KNOCKING NOISE THAT BECAME WORSE OVER THREE DAYS (ORIGINALLY MISTAKEN FOR BAD GAS BUT BECAME MUCH LOUDER THAN THAT WOULD BE). WHILE DRIVING ALONG A BUSY STATE ROAD (NC 98) AND CAR CHOKED TWICE WITH A LOUD THUMP AND I FEARED IT WOULD STALL. PULLED OVER, SHUT VEHICLE OFF. SMOKE WAS COMING FROM ENGINE COMPARTMENT. NO ACTUAL FLAMES DETECTED. TOWED TO DEALER. DEALER DESCRIBED HOLES IN THE ENGINE. CONSULTED HYUNDAI AND THEY WILL ONLY OFFER A SHORT BLOCK REPLACEMENT. LABOR COSTS ARE APPROXIMATELY $2500 WHICH I AM REQUIRED TO PAY. VEHICLE HAS APPROXIMATELY 141K MILES. TOW TRUCK OPERATOR ALSO TOLD ME TO RESEARCH THE RECALLS ON THIS VEHICLE BUT THIS VEHICLE WAS NOT LISTED BUT SHOULD BE. IT WOULD APPEAR THAT THE RECALL WAS INCOMPLETE AND SHOULD HAVE BEEN BROADER.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. ON SEVERAL OCCASIONS, WHILE DRIVING 40-50 MPH, AN AUDIBLE CHIME WAS HEARD AND THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. ONCE THE CHIME STOPPED, THE ACCELERATOR AND BRAKE PEDALS WERE RENDERED INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MALCOLM CUNNINGHAM HYUNDAI (4355 STONE MOUNTAIN HWY, LILBURN, GA 30047, (770) 972-1222) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

I HAD A TERRIBLE ACCIDENT ON HIGHWAY. ANOTHER CAR HIT ME ON MY RIGHT SIDE. I WAS DRIVING WITH 60 MILE/ HOURS. I DEVIATE FROM THE ROAD AND THAT CAR HIT FEW MORE TIMES. MY CAR WAS DISTROYED. OK THIS ACCIDENT THE AIR BAGS DIDN'T DEPLOY. THE SEAT BELT PROTECTED. EVEN THAT I DIDN'T BROKE ANY BONE I HURT REALLY BED MY LEFT SHOULDER, LEFT HIP AND ALSO I HIT MY HEAD DURING THIS ACCIDENT.