2011 HYUNDAI SONATA HYBRID Complaints

THE AIR BAGS DID NOT DEPLOY IN MY ACCIDENT THAT HAPPENED ON 03/09/2018. THE ACCIDENT HAPPENED ON I-20. THE VEHICLE WAS STATIONARY IN TRAFFIC WHEN THE ACCIDENT OCCURRED. MEDICAL STAFF AND POLICE OFFICERS WONDER WHY THE AIR BAGS DID NOT DEPLOY. THE CAR IS MORE LIKELY TO BE TOTALED FROM THE ACCIDENT.

CHECK CHARGE SYSTEM ALARM(CHIME) COMES ON WHEN THE CAR IS TURNED ON. THE CAR HESITATES WHEN ACCELERATING, THEN SUDDENLY GAINS SPEED WITHOUT TOUCHING THE GAS PEDAL. BATTERY, CHECK ENGINE, AND SERVICE LIGHTS ARE ALSO ON.

MY CERTIFIED PRE-OWNED SONATA HYBRID WAS NOT UNDER THE CLASS ACTION RECALL BUT HAS TWICE NOW HAD THE SAME ENGINE FAILURE AS THE SONATAS THAT HAVE BEEN RECALLED. FIRST ENGINE FAILURE- CAR WAS AT DEALER FROM NOV 2015 TO JAN 2016 AND ENGINE WAS REBUILT. SECOND ENGINE FAILURE, RELATED ENGINE ISSUE- DEC 2017 TO CURRENT TIME. IT IS VERY DANGEROUS, CAR STALLED WHILE DRIVING ON A MAJOR STATE ROAD AND ENTIRE SYSTEM SEIZED UP, COULD NOT EVEN GO INTO NEUTRAL. SECOND TIME, OIL SPATTERED ALL OVER ENGINE AND OIL LIGHT CAME ON WHILE ON STATE HIGHWAY- MAJOR LEAK ON ENGINE MOUNT. FIRST REPAIR INDICATED THE SAME PARTICLES IN ENGINE THAT CAUSED ENGINE TO SEIZE AS THE RECALLED SONATAS THOUGH MY VIN WAS/IS NOT INCLUDED IN CLASS ACTION SETTLEMENT NOR UNDER THAT OFFICIAL RECALL. CAR STILL NOT REPAIRED AFTER 2 MONTHS AT DEALER THIS SECOND TIME. HAVE GONE BACK AND FORTH WITH HYUNDAI MOTOR REGIONAL CUSTOMER COMPLAINT, LOCAL DEALER AND WARRANTY COMPANY FOR LAST 2 MONTHS WITH NO RESOLUTION AND STILL NO CAR.

CHECK CHARGING SYSTEM WARNING COMES ON. HAVE BROUGHT TO DEALERSHIP TWICE BUT THEY DO NOT KNOW WHAT IS WRONG.

TAKATA RECALL . TODAY I HAVE AN ISSUE WITH MY CAR THAT IS WHEN I STOPPED ON ALMOST TOP OF A HILL ON A RED SIGNAL SUDDENLY THE BRAKES PEDAL GO DOWN AND THERE WAS A LIGHT ON SAYING : CHECK BRAKES AND I BEGAN TO LOSS BRAKE POWER SO I PRESSED ON THE ACCELERATE PEDAL TO STOP DRIFTING BACK AND PARKED IT ASIDE AND TURNED THE ENGINE OFF THEN ON AND EVERYTHING WAS NORMAL , THAT ISSUE HAPPENED BEFORE ONE MONTH AND I CHANGED THE ROTORS AND PADS FOR THE FOUR TIRES AND EVERYTHING WAS FINE SINCE AS MY MECHANIC SAID .

FEBRUARY 2017 AT AROUND 85,000 MILES WHILE DRIVING THE CAR ON A RESIDENTIAL STREET APPROACHING A RED LIGHT STOPPED MOVING. THE OIL, BATTERY AND ENGINE LIGHTS WENT ON, I TURNED CAR OFF AND TURNED BACK ON AND IT MOVED I DROVE RIGHT TO THE DEALERSHIP. AFTER TESTING THEY COULD FIND NOTHING WRONG. THE SAME THING HAPPENED AGAIN SEPTEMBER 28 AS I APPROCAHED A TRAFFIC LIGHT AND HAD MY FOOT ON THE BREAK, THE LIGHT CHANGED AND I PUT MY FOOT ON THE GAS AND THE CAR WOULDN'T MOVE. THIS TIME THE CAR (100,500 MILES ) IT FINALLY WOULD SPUTTER FORWARD ENOUGH TO BE PUSHED TO THE SIDE OF THE ROAD.. AND THE ENGINE LIGHT STAYED ON. THE CAR EVEN IN PARK WAS JERKING BACK AND FORTH.THIS IS IN ADDITION TO THE LAST FEW WEEKS THE CAR HAD MORNING HESITATION AFTER SITTING OVERNIGHT BUT THEN WAS FINE. THE CAR WAS IN FOR SERVICE ABOUT 3000 MILES AGO. THIS IS A SAFETY HAZARD .ANYONE DRIVING.

ORIGINAL OWNER OF VEHICLE SINCE 2012. IN LAST TWO YEARS, TRANSMISSION REPLACED TWICE. NO CLEAR ANSWERS FROM MANUFACTURER AS 100K MILE WARRANTY NEARS END. THIS TIME DEALERSHIP HELD VEHICLE 2 WEEKS BEFORE COMMENCING REPAIR. SPEAKING TO OTHER OWNERS, SAME PROBLEM WITHIN 3 YEARS OF OWNERSHIP. WHEN IN MOTION TRANSMISSION WILL FAIL AND CAR WILL NOT SHIFT INTO GEAR CAUSING BREAKDOWN IN ROADWAY. THE FIRST TIME, GOT STRANDED ON HIGHWAY, ABLE TO GLIDE TO THE SHOULDER. SECOND TIME, NOTICED SYSTEM SLIPPING DURING SHIFTS AND TOOK DIRECTLY BACK TO DEALERSHIP. *TR

I AM EXPERIENCING A SECOND ISSUE WITH THE TRANSMISSION IN MY 2011 HYBRID SONATA. THE TRANSMISSION DIED ONCE AT AROUND 80,000 MILES AND WAS REBUILT BY HYUNDAI APPROXIMATELY 2 YEARS AGO. AT THE TIME IT ORIGINALLY FAILED, MY TRANSMISSION EXPERIENCED THE SAME SYMPTOMS THAT MANY OTHER OWNERS COMPLAINED ABOUT BEFORE IT FINALLY EXPERIENCED A TOTAL FAILURE AND WAS DEAD ON THE ROAD. RECENTLY (NOW AT 120K MILES) MY CAR HAS STARTED SHOWING THE SAME SYMPTOMS THAT PRECEDED THE ORIGINAL FAILURE. THIS TIME, HOWEVER, MY VEHICLE IS OUT OF WARRANTY SO I WILLL HAVE TO DECIDE WHETHER TO INVEST IN ANOTHER REPLACEMENT THAT WILL ALSO EVENTUALLY FAIL OR TO JUST SCRAP THE CAR AND CUT MY LOSSES. BEFORE TOTAL FAILURE THE REPORTED SYMPTOMS DO NOT GENERATE ANY CODES THAT THE DEALER CAN USE TO DIAGNOSE THE PROBLEM. THIS WAS MY AND APPARENTLY MANY OTHER OWNERS' HAVE EXPERIENCED THE SAME, BEFORE TOTAL FAILURE. I HAD MY CAR IN THE DEALER FOR SEVERAL VISITS DURING WHICH THEY SIMPLY KEPT BLAMING OUTDATED PROGRAMMING THAT THEY THEN UPDATED, BUT COULD NEVER RECREATE ANY OF THE SYMPTOMS I HAD COMPLAINED AND EVEN RECORDED ON VIDEO AND SHOWED THEM. THEY SAID HYUNDAI COULD NOT APPROVE ANY SERVICE TO THE TRANSMISSION UNLESS THEY HAD "CODES" INDICATING A PROBLEM WAS PRESENT. THESE FAILURES, ESPECIALLY IN THE HYBRID MODELS FOR AT LEAST THE 2011 AND 2012 MODEL YEARS SEEM MORE THAN RANDOM. I BELIEVE THERE IS A MANUFACTURER DEFECT IN THESE HYBRID TRANSMISSIONS AND THAT HYUNDAI PROBABLY IS WELL AWARE THAT THERE IS A SYSTEMIC PROBLEM. I'M SURE THEY HAVE DATA THAT SHOWS THIS IS A REAL PROBLEM, AND NOT SOMETHING RELATED TO DRIVING PATTERNS, CONDITIONS, MAINTENANCE, GEOGRAPHY, CLIMATE, ETC. PLEASE ASK HYUNDAI FOR THEIR COOPERATION BY RELEASING DATA RELATED TO TRANSMISSION FAILURES ON THESE MODEL AND YEARS AND ASK THEM TO LOOK INTO AN ENGINEERING ISSUE AND POSSIBLY ISSUE A RECALL AND/OR ADDITIONAL WARRANTY COVERAGE.

STEERING COLUMN MAKING A KNOCKING NOISE. INTERNET RESEARCH DESCRIBES THIS AS A VERY COMMON PROBLEM. THE STEERING COUPLING DEVICE IS CHEAP RUBBER WHICH WEARS EASILY & WILL EVENTUALLY CAUSE STEERING DIFFICULTIES. THIS PROBLEM IS ALWAYS PRESENT WHEN DRIVING. THE CAR ONLY HAS 46,000 MILES & I NOTICED IT ABOUT A COUPLE OF MONTHS AGO. HYUNDAI NEEDS TO ISSUE A RECALL TO FIX THIS PROBLEM.

WHILE DRIVING ON A BUSY ROAD AT 40MPH MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT MOVE. AS I TRIED PRESSING ON GAS TO ACCELERATE THE CAR SLOWLY WENT UP TO 5 ON THE SPEEDOMETER AND STOPPED MOVING AGAIN. I LUCKILY DID NOT GET HIT FROM BEHIND OR CROSS MAIN ROAD TO GET INTO A SIDE STREET FOR ME TO SAFELY GET OUT OF VEHICLE AND CALL FOR A TOW. SINCE PURCHASING THIS CAR USED 3 MONTHS AGO THIS HYBRID WOULD ALWAYS JERK WHEN DRIVING AS IF IT IS SLIPPING GEARS, BUT HAD REALIZED IT IS THE BLUE DRIVE MODE KICKING IN WHEN DRIVING. THE REPAIR SHOP STATES THERE IS A DEFECT IN THE TRANSMISSION, UNFORTUNATLELY I AM NOT THE ORIGINAL OWNER WHICH WOULD BE COVERED UNDER 100,000. MY CAR HAS 95,000 BUT I AM SECOND OWNER WHICH HYUNDAI STATES IT ONLY COVERS UP TO 60,000. PLEASE INVESTIGATE THIS SAFETY ISSUE AND DEMAND A RECALL. I UNFORTUNATLEY HAVE TO GET THE CAR FIXED SINCE I AM MAKING PAYMENTS ON THE LOAN BUT AM GOING TO FRIGHTENED ON DRIVING THIS CAR IN ANTICIPATION OF THIS HAPPENING AGAIN. I CALLED YOUR HOTLINE AND THERE HAVE BEEN OTHER CASES LIKE THIS AS WELL AS PEOPLE REPORTING THIS ONLINE. I AM DOCUMENTING EVERYTHING IF I NEED TO CLAIM A LEMON AND WOULD LIKE YOUR HELP AND RESPONSE TO WHAT AND WHY HYUNDAI IS NOT RECALLING THIS CAR.