2023 HYUNDAI TUCSON Complaints

1. Component and Availability: The panoramic sunroof shattered spontaneously. The failed component was replaced by Myrtle Beach Hyundai, but I have documented the damage with photos, and the vehicle is available for inspection to show the remaining glass debris inside the structure and the damaged headliner. 2. Safety Risk: The sunroof shattered with a loud, gunshot-like noise while driving at 60 mph on a highway (I-95), causing extreme driver distraction and potential loss of vehicle control. Furthermore, a large amount of glass shards fell into the cabin and remains trapped inside the headliner. These hidden fragments continue to rattle, causing ongoing distraction and posing a risk of injury to occupants if they fall through the damaged interior fabric. 3. Confirmation by Dealer: Yes, the problem was confirmed by Myrtle Beach Hyundai. They replaced the sunroof under a "goodwill" gesture, although they initially claimed it was not a warranty issue. 4. Inspection by Others: The vehicle was inspected and repaired by the authorized Hyundai dealer (Myrtle Beach Hyundai). No police or insurance reports were filed as it was a spontaneous failure without a collision. 5. Warning Symptoms: There were no warning lamps, unusual noises, or any symptoms prior to the failure. The shattering occurred suddenly and without any external impact or provocation on January 12th.

I parked my car on a driveway with a slight incline. After putting the car in park, I stepped out of the vehicle and the car rolled back into the street. I brought the car back into the driveway, again put the car in park and engaged the parking brake this time. The car rolled back out into the street again. Thankfully, the grandchildren were not playing behind the car and there was no one was parked behind me.

As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of others was put at risk due to the car accelerating on its own. The problem has not been confirmed or reproduced by the dealer, but we did take the vehicle to the dealer for inspection and they said they could not find anything wrong with the vehicle that would have caused the unintended acceleration. The vehicle has been inspected by the manufacturer, the insurance company and an investigator for Hyundai. Hyundai infomed us that they are not taking any responsibility for anything that occurred and that they will not share their investigator's report with us. There were no warming lamps or messages related to the problem prior to the failure. However, there have been other occasions while driving on the open road when the engine has revved on its own and I told Hyundai about that. In doing our own research, we have found that there are other 2023 Hyundai Tucson drivers who have had this exact same problem (unintended acceleration causing a crash) while pulling into parking spaces. Additionally, the air bags did not deploy during the collision and therefore the incident was not recorded by the EDR.

Sun roof on Tucson 2023 shattered while car was being driven. When the roof shattered there was a loud sound (like a bomb going off) in the car and then the sound of glass breaking. The vehicle is available for inspection. There were not any warnings or messages before the failure. Safety was at risk for the passengers and any vehicles that were following. The loud sound caused the driver to swerve and could have caused an accident if another vehicle was on either side of the car. The vehicle was taken to a dealership and shown the damage and the service advisor stated he never heard of a problem. I have contacted Hyundai and they said it might take 6 to 8 weeks before an inspection could be made. There are many messages on the web from people with the same issues. Hyundai did a recall for this same issue for earlier production dates.

Major problems with this cars electrical and computer systems. Six warning lights would begin to flash in succession. Eventually car would be inoperative leaving us stranded in July 2025 in Cumberland MD then after supposed repair we were again stranded in Providence RI on Nov 20, 2025 and car has been there for repair ever since. No completion date has yet been given. I strongly believe there are major safety problems with this car.

Two times while stopped or idling behind a car in traffic, my Hyundai Tucson 2023 has started accelerating on its own with the RPM increasing to nearly 8000 and lurching forward before I was able to apply brakes. Stop the car and restart. I have seen this described on other car message boards and hope the NHTSA will take this seriously. The dealership is not being helpful and claims they cannot reproduce it and it has not caused any onboard diagnostic codes.

I was backing out of my driveway, which is on a busy street. I waited for the traffic to clear. I backed out onto the main road, which I thought was completely clear, but a car came behind me and I smacked right into him. There was no beeping from my car, and the automatic braking system did not engage at all. The rear of my car, particularly the driver's side, was severely damaged. The other car's passenger front door was badly damaged. The side curtain airbag on their car deployed and their vehicle (Volvo station wagon) was not driveable. The emergency braking system frequently engages unexpectedly when I back out of my driveway, even when there is no hazard. The unexpected braking is oftentimes dangerous. However, this time, when I needed it, it did not engage. An outside diagnostic inspection was done on the vehicle, and showed "no event." If you saw the cars involved in the accident, it is clear there was a significant "event."

My 2023 Hyundai Tucson’s windshield has developed excessive pitting, multiple chips, and cracks despite only normal highway driving. I do not drive on gravel or dirt roads, yet the glass shows abnormal wear far beyond what would be expected for a vehicle this new. One of the larger chips was repaired by Safelite, and during the repair the windshield cracked further, suggesting the glass is unusually weak or defective. Visibility has become noticeably compromised due to the fine pitting across the entire windshield. Based on the number of similar complaints from other Tucson owners, this appears to be a recurring safety issue with Hyundai windshields.

As I was parking my car in a parking spot going about 5 miles or less. My car surged forward at a very accelerated speed, and I ended up running into a brushed and a metal fence, which is what stopped me. There were no warnings that went off on my car. No emergency brakes, nothing.

2023 Hyundai Tuscon - Very Low Milage approx 6500 Miles - while in a parking lot, The rear passenger Carrier ARM which holds the Control arm fully cracked causing the Control arm to fall off. This product failure is unprecedented as it was a total part manufacture failure. NO impact or under carriage damage was found, even upon Dealer inspection. I as the driver of the vehicle confirm that No impact, accident occurred, and luckily I was not on a highway when it occurred. This was caused ONLY as a result of Product Failure. My concern is that this may occur on the other wheel(s) as a product failure is often NOT a one- product issue, but usually a batch failure. So I am concerned for my safety and the safety of others on the road with this vehicle and product part. Another concern - this vehicle was manufactured during the covid era, and I am concerned about product failures as parts were difficult to get and may have been sourced without proper testing during this time). Kindly advise me on your findings, and if there is an inspection that can be performed to assure me that the car is safe.