2024 HYUNDAI TUCSON Complaints

While operating the vehicle, an intermittent audible warning sound occurs without any corresponding alert, message, or notification displayed on the dashboard or infotainment screen. The specific component or system causing the warning is unknown. The vehicle is available for inspection upon request. This condition puts my safety at risk because the unexplained warning sound occurs while driving and causes me to divert my attention from the road in an attempt to identify the source or meaning of the alert, creating a driver distraction. The issue has been reproduced multiple times under normal driving conditions. I demonstrated the condition to the dealership and provided video evidence; however, the issue has not been diagnosed or confirmed, and no root cause has been identified. The vehicle has been inspected by the dealership, but no explanation or resolution has been provided. The manufacturer is aware of the issue through an open case. There were no warning lamps, messages, or prior indicators associated with this condition. The audible warning occurs without any visible alert or explanation. The condition began shortly after purchase in November 2025 and was later documented and demonstrated to the dealership in January 2026.

I am reporting a repeated brake system issue on my 2024 Hyundai Tucson involving premature rotor warping and brake failure at very low mileage. On April 30, 2025 (11,007 miles), I first noticed significant vibration and shaking when braking. On May 29, 2025, Colonial Hyundai diagnosed the issue and resurfaced the brakes under warranty (Hyundai case #40826529). The issue persisted immediately after repair, and on June 13, 2025, I was informed that both front and rear brakes and rotors needed replacement. On June 19, 2025, all brakes and rotors were replaced under warranty, resolving the issue temporarily. Less than 8 months later, on February 12, 2026 (under 10,000 additional miles), the same braking vibration returned. The original dealer attributed the issue to driving behavior. At Hyundai’s direction, I sought a second opinion on February 26, 2026 at Piazza Hyundai of West Chester. They confirmed that the brakes and rotors again required replacement and indicated this was unusual for such low mileage. On March 16, 2026, despite the dealer’s findings, Hyundai Corporate declined to cover the repair under warranty. This vehicle has now required three brake-related repairs within a short period and low mileage, including resurfacing and full rotor replacement, followed by another failure. This pattern suggests a potential defect in the braking system, materials, or related components, rather than normal wear. Component/System Failed: The failure involves the braking system, specifically repeated warping/failure of front and rear brake rotors and premature brake wear. The vehicle and components are available for inspection upon request. When braking, the vehicle experiences significant vibration and shaking in the steering wheel and chassis, which affects braking smoothness and control. This condition can reduce driver confidence, increase stopping distance, and may lead to loss of control during braking, particularly at highway speeds or in emergency stop.

I’d like to file a complaint regarding Hyundai Recall#290, a potential fire hazard with my cars “trailer wiring harness accessory module”, which Hyundai has not offered a remedy at this time. I spoke to Hyundai’s customer service representative yesterday (3/18/26) about this recall that’s now over a month old, and asked if I could get reimbursed for my out of pocket costs to remove the hitch’s wiring at a Hyundai dealership. The rep said Hyundai won’t pay for my out of pocket cost to remove the harness wiring because they don’t have an official “remedy” yet. My local Hyundai dealership said the cost to unplug/remove the wiring would be about $200, which in my opinion would solve the problem and certainly is a “remedy”. Hyundai refuses to reimburse me this cost even though they have a Hyundai recall reimbursement program for out of pocket expenses due to recall issues. My complaint: 1 - Hyundai has failed to provide a no cost recall remedy within a reasonable period of time. 2 - if I choose to pay for removal of the wiring, my out of pocket cost of $200 will not be reimbursed by Hyundai. 3 - Hyundai’s recall says I could continue to drive my 2024 Hyundai Tucson, but apparently if the car gets wet, the wiring could ignite and cause a fire, which I’m not very comfortable with. 4 - I don’t use the trailer harness module at all since I bought the car used from the original owner, so removing the entire harness would be a reasonable solution and allay the fire risk. Thank you.

The contact owns a 2024 Hyundai Tucson. The contact was informed by the Turo App that the VIN was associated with NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Driving to work, going into a turn with no obstructions my car frequently alerts to a "collision warning" that is not there. Additionally, I have been driving on the highway, with no obstructions in front of me and my car emergency brake despite an emergency not being present. In both instances, it is extremely distracting and induces anxiety as I am alerted of a threat that is not there. Further at highway speeds (65-70 mph) on the highway, and braking despite having no emergency nearly caused an accident. I was able to push further down on the gas to force the car to keep going to not stop on the highway. The collision warning has been an issue since purchase of the car in June 2024, the emergency brake occurred in February 2026.

I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop lamps and, in rare cases, an electrical short that could result in overheating or a vehicle fire. Since receiving the notice, I have contacted Hyundai Motor America corporate customer care three separate times seeking escalation and guidance on how to safely address this recall. During each call, Hyundai stated that no repair solution, parts availability, or timeline exists for remedying the defect. Despite the recall involving a documented fire risk and potential brake/stop lamp failure, Hyundai representatives advised me that I could continue driving the vehicle while waiting indefinitely for a remedy. No interim safety measures, inspections, alternative repairs, or mitigation steps were offered. I am concerned that Hyundai is failing to properly execute a federally mandated safety recall and is placing consumers in the position of operating vehicles with known, unresolved safety defects. Being advised to continue driving under these circumstances creates a risk to vehicle occupants and to other motorists. I am requesting that NHTSA review Hyundai’s handling of Recall #290, specifically regarding recall remedy delays, lack of escalation, and failure to mitigate an acknowledged safety risk, and take any enforcement or compliance action deemed appropriate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Wednesday February 4, 2026 my car began to shake and shudder and almost stall out and the check engine light came on again. I had just gotten my car back from Burlington Hyundai the day before for the same problem. I drove it straight to the dealership for service. This time, they said it was a problem with the EGR system. They replaced some things and I got my car back on Friday February 13, 2026.

On Saturday January 31, 2026, I was driving and the tachometer started to go low like the car was going to stall out and the car began to shake. Then the check engine light came on. I was afraid to drive it, so I parked it in a church parking lot and had it towed to Burlington Hyundai on Sunday February 1, 2026. On Monday February 2, 2026 Burlington Hyundai said there was a problem with the spark plugs and that was why the check engine light came on. They replaced the spark plugs and it was covered under warranty. I got my car back on Tuesday February 3, 2026.

On October 8, 2025, my car's tachometer started to dip and my car began to shake like it was going to stall as I approached a traffic light. The check engine light came on. I was close to my destination (about a 1/4 mile) so I drove to the parking lot and turned off the car. I started it again and the check engine light turned off and the car was running fine. On October 13, 2025, I took my car in for a routine oil change to a local repair shop and when they tried to reset the oil change reminder, the system would not work. Within a day, the entire computer system for the radio, warning systems, air conditioner/heat, etc, would not work. I took it to Burlington Hyundai on October 15, 2025 and they had to replace the CPU in the car. I got my car back on October 22, 2025. They said the check engine light did not come on again. It was covered under my warranty. I had my brakes replaced while they had the car out of convenience.

My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect because this car is only 2 years old and has never had any damage to it. I also read that this is a common problem with other Hyundai models.