2023 HYUNDAI TUCSON Complaints

the blue tooth handsfree phone button does not work i took it into service and told them I was told the update to fix it wont come out until December so in the meantime for 3 months I have to not be able to work or talk in the car because it is unsafe to use the phone without it being handsfree

After using horn on rainy highway driving it stopped working completely. Called dealer with issue and scheduled appointment. After two day they said it is a know issue and horns will take 2-3 business days to order. Took 5. Getting horns replaced today but told by service tech that this is a known safety issue to Hyundai. Horns are a basic piece of equipment. Should be recalled and better designed.

The contact owns a 2023 Hyundai Tucson. The contact stated that while driving at approximately 5 MPH in a parking lot and slowing down to park the vehicle, the vehicle independently accelerated. The contact depressed the brake pedal with force and stopped the vehicle, and was able to shift to park(P). The contact stated that the RPM revved up to 8,000 RPM, and the contact turned off the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer, and the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 19,241.

My 2023 Hyundai Tuscon has 36000 miles. Started running rough with a slight noise. First noticed on Wed [XXX]. On Thursday [XXX] I went to start my car and it stalled. Finally after letting it sit a few minutes it started but only to have the SGI light flash yellow and stay yellow for the remainder of the drive. That day I made an appt at my local Hyundai Dealership in Brandon Florida. They kept my car. Fast forward, Monday September 15th I was notified that the car had lost a significant amount of oil. Car was inspected and free of any leaks. Tech stated because of the low oil & oil pressure the battery life was significantly impacted. I would need an oil change & new battery. Upon arriving back I came across an article stating that excessive oil consumption is common among these vehicles and the dealer wasn't even going to notify me of this issue. They were not honest and I want to file a formal complaint knowing that this is well known issue. I feel unsafe driving my children around and am upset that a recall has not been issued to fix this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed while merging onto a highway, but the vehicle lost forward momentum. The contact stated that the message "Limited to 20 MPH" was displayed on the instrument cluster. The contact depressed the accelerator pedal, and the vehicle failed to respond as needed. The contact stated that the engine was not revving. The contact pulled off the highway and into a parking lot. The contact turned the vehicle off and on, and normal driving was resumed. The contact stated that the failure was intermittent and was occurring while accelerating. Additionally, the contact stated that upon starting the vehicle in the morning, the vehicle would jump forward while still in park (P). Additionally, the contact stated that the horn had stopped functioning after the last loss of forward momentum but had returned to normal function a few days later. The vehicle was taken to a local dealer, however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,500.

On [XXX], while driving a 2023 Hyundai TUCSON SEL, the steering wheel suddenly and completely detached from the steering column and ended up in the driver's lap. This sudden and absolute loss of steering control is a catastrophic failure of a primary safety system that placed the driver's life and potentially the lives of others in immediate and extreme peril. It was only due to sheer luck that the vehicle was brought to a stop without an accident or injury. Following the incident, due to fear and anxiety, the driver is now in treatment and has been unable to work. The vehicle was transported to Ron Marhofer Hyundai on the same day. The following day, the driver was met with a profound lack of respect and professionalism from the service advisor, Declan McCready. The driver and her mother were implicitly told they did not know what they were talking about and were treated with a profound lack of respect. The service advisor initially asserted there was no warranty coverage for the issue and that it would cost nearly $500.00 to fix. He also claimed his entire shop of mechanics looked at the car and found nothing was broken. However, the very next day, the dealership abruptly reversed their diagnosis and instructed the driver to get a rental car, stating they would now be fixing the vehicle under warranty. The repair order confirms the technician's findings: "verified concern steering column separated stopped bracket bent and separated replaced column housing operating normal". The vehicle had 14,479 miles at the time of the failure. There were no prior warnings or symptoms before the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN - was parking in a spot and car accelerated uncommanded, stepped on the brakes and car did not stop. It stopped with parking sign cement post.

I leased a 2023 Hyundai Tucson AWD, and approximately four months after leasing, I began experiencing vibration and shaking when braking, especially at higher speeds and downhill. I brought the issue to a dealership, and while replacing the brake pads temporarily resolved the problem, I am concerned it will return, as many other Tucson owners have reported similar recurring issues even after rotor or pad replacement. This raises concerns about a potential underlying defect in the braking system that may not have been properly addressed. The issue poses a serious safety risk due to reduced control during braking, and I am documenting this in case it recurs. No warning lights appeared, but the problem was physically noticeable and confirmed by the service center. The vehicle is available for inspection upon request. I have a video i can send as per request i am not able to attach.

For the second time in a year, I was pulling into a parking space and when I applied the brake, the car accelerated, seemed to be airborne and lurched forward. Though I firmly had my foot on the break, it would not stop until it hit a brick post about three feet away. This exact same scenario happened in July of last year. Then, I hit a stand of shrubs. Someone said, your foot must have slipped off the break and hit the accelerator. I said, “I don’t think so.” Yet, I took the blame for the accident, for I could not believe it was a car malfunction, nothing close to this had happened to me since I owned the car. Everything was the same in the last crash as in the first. This time, as soon as the car accelerated, I checked, and my foot was firmly on the break. There is definitely a malfunction in the car. The black.box Should be recovered and read by someone not associated with Hyundai. I checked on Hyundai Tucson Owners’ group on Facebook, and my incident has been reported by others.

my 2023 Hyundai Tucson has had the horn replaced twice. the technician indicated this is a common problem due to the location of the horn its susceptible to water damage rendering it useless. The horn is something rarely used and we were not aware it did not work until we tried to use it to alert a car entering our lane of traffic!