2023 HYUNDAI TUCSON Complaints

While on the road, the sunroof just shattered completely. In this instance, nobody was hurt as the cover below the sunroof was open and that caught all the glass pieces. The car is hardly 2 year old and warranty covered the repairs. The complaint is that Hyundai never gave a clear answer as to why this happened and what can be done to prevent it. There is no consideration of the passengers getting hurt and startled by this incident. Also no consideration for the time it took for the repairs, the dealership never gave a loaner and we didn’t know we could rent it and Hyundai would reimburse. I feel Hyundai cannot just say sorry and move on as there has to be a reason for this and we pay extra for having a sunroof. I am not satisfied with Hyundai’s method of dealing with customers who suffered bear of their own manufacturing.

I previously leased my vehicle from Rick Case Hyundai in April 2023, In November i started having issues with my vehicle as i moved to Colorado. My whole vehicle starts to uncontrollably shake going 25 mph and over. Since highway speed limit is 65 that is where i struggle the most with driving and that is the most endangering as well. I have to pump my breaks and hope they don't stop working. I have taken my car to get a diagnostic multiple times at different dealerships and each time i went to another dealership they advised a different problem I can send an email or mail with all attachments of diagnostic reports from Hyundai dealership. Each dealership advised one of these problems, engine, brakes, rotors, tires, etc, although the vehicle was a few months old! I reported lemon l to Hyundai Customer service with 2 different attempts and they denied my lemon law and advised i should pay for anything not under warranty. Although the vehicle has a manufacture defect i will be continuing to attempt different dealerships to help my cause since i am endangering myself and everyone around me. I have done enough research to know i am not the only person with this problem and this should be a recall defect. I need a solution so i can drive in the state i live in ,Colorado, and not be scared for my life that my car will stop working at some point.

Driving on the highway when my car stopped accelerating when pressing down on the gas pedal. It was very risky to be driving on the highway without the ability to accelerate so we put our hazard lights on while we got out the highway ay the nearest exit and parked the car in a nearby parking lot. We were stranded about 100 miles away from home and had to have the car towed back home. Dealership confirmed that it was the fuel injector that was the issue and has been a known common issue for this type of vehicle.

Approximately 2-3 months ago, the horn had failed. This was reported to the dealer and covered under warranty. During the service the dealer advised that this issue was due to a faulty electrical contact and was a “known issue with the supplier of the horn”. Because of this, Hyundai extended the warranty period on the horn. Now, the horn had failed a second time and was discovered during a safety hazard in which I needed to alert another driver. This had the potential to cause serious injury but was avoided.

FUEL INJECTORS FAILED AT 18523 MILES. Replaced both low and high injector on this cylinder 3 and then continued performance issues. Replaced all low injectors in Al 4 cylinders but did not replace higher injectors Stranded on Sunday on highway with no rental cars open except airport.

This week I noticed my low tone horn on my vehicle had stopped working It was replaced under warranty by Hyundai at 41000 miles Only a little while ago at 35000 miles both horns went out and I only learned this when I needed it to help avoid being hit and it wasn’t available Hyundai indicated they are aware of issue but are still replacing horns with the same original part that is prone to shorting out

2023 Hyundai Tucson with just over 14,000 miles failed to accelerate. After completing a right turn the vehicle seemed like it went into neutral. A green warning light appeared stating limit 20 mph. I now know this is “limp mode”. Turning the vehicle off and back on seemed to resolve the issue. The vehicle was towed to the dealer. They found nothing wrong. I was told to take a picture of the warning next time. I was fortunate to not have caused an accident. This is incredibly dangerous.

This is the SECOND time the vehicle has lost power and either had the engine die or stopped producing enough power to drive safely. The first time, the engine lost power to the put of not being able to maintain speed on a very busy highway during rush hour, forcing me to pull to the nearest side (left side of road) that had a narrow shoulder next to fastest vehicles. The most recent event (3/25/2025) took place in a parking lot. Engine was VERY rough at idle and when placed in reverse, it died. Could not restart for ~10 minutes, after which time the problem persisted. In both instances a tow truck had to take vehicle to dealership. In both cases the dealer indicated it was the fuel injectors causing the issues. No check engines lights or other dashboard light came on except for an indication to start the vehicle in Neutral. I used the companies app for the vehicle and no error codes came up. This issue resulted in no damage to persons or property, but could have if I wasn't next to shoulder in the first incident.

The car turned off while I was driving. Everything went black. I was able to coast to the side of the road.

I was driving straight when a vehicle coming from the opposite direction made a left turn without yielding, crossing into my lane. As a result, my vehicle collided with the other car at full speed. However, the airbag in my steering wheel did not deploy upon impact, as it should have. My injuries have been significantly more severe than they would have been had the airbag functioned properly. I reported this issue to the vehicle manufacturer, and they opened a case and conducted an inspection. During their inspection, they found that the airbag had since deployed. However, my vehicle was transported off a steep hill and moved to multiple lots before the inspection, any of which could have triggered a delayed deployment. Despite this, the manufacturer has refused to accept liability. Because the airbag failed to deploy at the time of impact, there was no buffer between me and the steering wheel. This resulted in excessive force against my chest from the seatbelt and direct impact with the steering wheel, leading to more severe injuries. There were no warning lights on in the vehicle before the crash, nor were there any recalls related to this issue at the time of the incident.