2025 HYUNDAI TUCSON HYBRID Complaints

On two different occasions (the 2nd one happened today), the automatic emergency braking system has deployed. The first time, I was in the right lane and a car passing me in the left lane pulled in front of me. I softly applied my brakes as that was all that was required. The automatic braking system then slammed on the brakes unnecessarily - causing the car behind me to almost hit me. Then, today, I was driving down the road and the car ahead was taking a right turn. Again, I softly applied the brakes. Then - the automatic braking system slammed on the brakes. No one else was near by so it there was no accident - but if there had been a car behind me, it would have likely hit me. This is twice that the automatic braking system was activated unnecessarily and much too hard - almost causing an accident.

On June 30, 2025, I was driving at about 55 mph with the smart cruise on. A message appeared on the left side of the dash (in the left circular screen) that said “Conditions for smart cruise have not been met”. And the cruise turned off, Then a second message appeared that said the engine has been put on idle. At that time I tried to use the gas pedal and got no response. Fortunately I was near a parking lot on my left and had enough momentum to pull in and park. I turned the Tucson off and restarted it and was able to continue to drive. I took the Tucson to the dealer and they tried to duplicate the issue, but were unable to do so. Then the ran a diagnostic, but said it indicated everything came back as normal. I purchased this Tucson Limited hybrid on 1/23/2025 so the fact that the dealer couldn’t duplicate the incident didn’t surprise me. I believe that this was caused by a software problem even though the diagnosis by the dealer indicated everything was normal and in range. However, I believe that their equipment and/or their technical expertise was insufficient to identify the problem. You can imagine the danger if this occurs on an interstate or other highway where speeds are as high as 65 to 70 & higher by some drivers.

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 5 - 35 MPH, the Forward Collision Avoidance Automatic Emergency Braking system activated and applied the brakes unintendedly. The contact stated that the Forward Collision Avoidance message was displayed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that no fault was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,380.

There are several electrical issues occurring that have put me in danger when driving. First the screen both on the windshield and the speedometer screen randomly go out completely and I have no idea how fast I am going or any other important features like how much gas my vehicle has, if the vehicle is over heating. The forward/ break feature has gone off multiple times and the vehicle has stopped in the middle of traffic and the freeway with zero warning and with several car lengths between me and the car in front of me. Almost hit from behind when this happens and has put the vehicle in park on the freeway. Steering wheel has jerked to the side when driving making the vehicle almost hit curbs and other vehicles. Has come back to my vehicle that is off and locked and the ac has been running causing the engine to be hot. All the warning lights have turned on and won't go off even after stopping and restarting the vehicle. The vehicle is currently at the dealership with them having to answer to the problem, stating hyundai is aware of the issues but does not know how to fix it. I bought the car in April 2025 and there is just under 2800 miles on the vehicle.

Cannot use the cruise control when wearing my sunglasses. Sunglasses protect the eyes from sun damage and this is highly recommended by my ophthalmologist. This makes the protection provided by the eye data unsafe as I have to chose either cruise or sun protection. Makes no safety sense.

I purchased a new 2025 Tucson Limited Hybrid model. I owned it for five days when the dash display went blank, leaving me without any speedometer, warning indicators, or safety features, such as lane departure warnings. There is a manufacturers bulletin on this defect. Took it back to the dealer, and they tried to sort it out. They kept the car for a week and indicated that it was fixed. I picked up the car, and in 2 blocks it did the same thing. Car is now back at the dealer. I believe this is a significant safety concern, as all safety features should be visible, especially the speedometer.

I think when its hot like in illinois its been super hot the screen keeps going black!! I can't see the dashboard i called my hyundai dealership will get it looked at seems like I am not the only one dealing with this issue. Main screen on left goes black or it has problem logos on it randomly.

Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for resulting in minor injuries, damaging the frond end and a total loss to the vehicle. The force was enough to rebound the car back approximately 30 feet from the wall after impact. No help or warnings from the collision detection mechanisms was apparent. In a single prior time during the tenure of ownership (approximately 6 months) the collision detection system had intervened and manually stopped the vehicle on its own due to a car that had erroneously driven in front of the vehicle too closely. The car's lane assist successfully kept itself in lanes on most occasions. Several software related notices on the car dash had been reported during the tenure of ownership and in no case was the dealership able to figure out what was wrong in any of the scenarios, one of the software notices on the dash did end up just "going away" after some time.

The Automatic Emergency Braking system went off when there was no reason for it to. It seems to think I am closer to vehicles than I actually am. It frequently warns that I need to brake when I don't need to, either because I am already stopped or because the vehicle that had previously been in front of me changed lanes. Today the vehicle braked so hard that I thought I had been in an accident for a minute. There was appropriate clearance between my car and the car in front of me and no reason to auto brake. I now have wipe lash. Hopefully they recall and fix this issue ASAP.

The Smart Cruise Control (SCC) on my 2025 Hyundai Tucson Limited HEV cuts off whenever I wear prescription sunglasses. The Driver Attention Warning comes on within seconds when the in-cabin camera mounted on the steering wheel is unable to see my eyes, the SCC cuts off, and the vehicle suddenly starts breaking. This puts me and anyone behind me at risk. Both the dealership and Hyundai Motor Company have been unresponsive or unwilling to fix this widely known issue which is well documented in multiple owners' online chat groups. The dealership told me the manufacturer is responsible for fixing the problem.