2025 HYUNDAI TUCSON HYBRID Complaints

The rear occupancy alarm and the seat belt alarm frequently go off without anything being in the back seat. This has happened too many times for us to count and we have had the car for 1.5 years.

On June 30, 2026, at approximately 8:45 AM, I was driving my 2025 Hyundai Tucson Hybrid on the freeway with cruise control set at 74 mph. While driving, the vehicle displayed a message that cruise control had been disabled. As the vehicle began slowing down, I pressed the accelerator pedal, but the gas pedal did not respond. I had to carefully move over to the right as the vehicle continued slowing, then pull over to the side of the road. Fortunately, there was a safe place available for me to pull over. After stopping, I turned off the engine, waited approximately one minute, then restarted the vehicle. After restarting, the vehicle operated normally again. I contacted Hyundai. They stated there was no specific update for this exact issue, but they did advise that there was an update for the steering cluster. I have completed that update.

Backup camera is intermittent. This puts persons behind me in danger of accidental back-over. The vehicle has been reproduced and seen and confirmed by the dealer's Service Mgr. The vehicle has been turned in to the servicing Hyundai dealer on 4 occasions and they have failed each time to repair the issue. The system has been intermittent over for 5 repair attempts and a period of 5 months. It has been at an authorized Hyundai dealer for repairs for a total of over 60 days. There is no warning as to when this will occur other than the screen turns either green or blue when placed in reverse with the following: Check surrounding for your safety. No camera signal received. Please try again later."

I was driving using adaptive cruise control, and my entire instrument cluster went blank. Everything, I couldn't see my speed, if cruise control was on, the HUD display everything went dark then came back on in about 10-15 seconds. This was very concerning. I had no way to know if the safety systems like adaptive cruise control, forward crash section etc were still working. Lost my GPS directions, couldn't tell my speed This was extremely dangerous.This needs to be fixed asap.

Vehicle: 2025 Hyundai Tucson Hybrid | Purchase Date: 10/2025 | Mileage: ~2,800 | FAILURES: On 5/11/2026, the AEB warning light (FCA system) activated without cause while parked. On 5/13/2026, the left side instrument cluster went completely dark and was unresponsive. Multiple reboots failed to restore it. Infotainment (right side) rebooted; instrument cluster did not. Vehicle brought to Hyundai of Las Vegas on 5/15/2026. RECALL CONNECTION: This is consistent with Recall 26V047000 (Hyundai #293), issued 1/26/2026, for 2025 Tucson instrument panel failure violating FMVSS No. 101. My VIN is not in the database. I request VIN inclusion review as my experience is identical. The OTA/dealer software update was never applied prior to this failure. SAFETY RISK: Loss of instrument cluster eliminated ability to monitor speed, fuel, and warnings while driving. Unprompted AEB activation raises concern about FCA reliability — risks unexpected braking to cause potential crash or failure to engage. Consistent with FCA recall issued 5/16/2026 for my vehicle. DEALER: Hyundai of Las Vegas confirmed and repaired under warranty, described to me only as a hard reset. Diagnostic was not indicated on my report. Service advised me that recurrence is likely. Note: FCA recall issued 5/16/2026 was not addressed during this visit. Second appointment required. NHTSA: 26V047000 | Hyundai Recall: #293 | Case: 42767545

On XXX, in Wildwood Florida, our Hyundai Tuscan was traveling approximately 25-30 mph southbound on [XXX], when a truck stopped short directly in front of us. The driver hit the brakes to slow the vehicle down. However, the car immediately came to an abrupt stop thrusting the driver and passenger forward, so much so that the passenger hit her head on the windshield as her body was violently thrown against the dashboard. Fearing a concussion the passenger thought a visit to the local Wildwood ER was necessary. Additionally the ER deemed it necessary that the passenger go to a specialized Trauma Emergency Delartment in Ocala, Florida. Consequently the passenger incurred several bills totaling approximately $20,000. Due to the incident occurring with in a car, medical insurance denied payment. It should be noted that this same type of incident happened a second time as well. Please note, the local Hyundai dealership manager was notified of both occurrences, and he was unfazed and made no comment in regards to this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly stopped. The vehicle suddenly experienced an automatic emergency braking failure. The vehicle was stuck in gear and was jerking while moving forward. While in drive, there was an abnormal popping sound coming from the vehicle. The battery discharge message was displayed and after several minutes the vehicle resumed normal operation. The vehicle was taken to the local dealer previously, but the dealer was unable to determine the cause of the failure. The local dealer was contacted again, and the contact was informed about NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance) and about a trade-in. The vehicle was not diagnosed or repaired. The contact called another local dealer Feldman Hyundai of New Hudson Service & Parts Center (30492 Lyon Center Dr, New Hudson, MI 48165); where an appointment was scheduled for a later date. The manufacturer was contacted and filed a claim. The failure mileage was approximately 100.

The center infotainment display flickers then goes fully blank while driving, caused by a defective coaxial cable with undersized shield width (Hyundai TSB MC-11010978-0001). When the screen blanks, the backup camera also stops working, leaving no rear visibility when reversing. Audio and head-up display still function. The vehicle and component are available for inspection. Safety risk: the display and backup camera fail without warning during normal driving and while reversing, eliminating rear visibility and risking striking pedestrians, objects, or vehicles. Failures are triggered by heat, potholes, and braking—routine conditions—so the loss is unpredictable. The dealer reproduced and confirmed the problem, identified the TSB cable defect as root cause, and made multiple failed repairs: tightening clips, replacing the wiring harness, replacing the head unit, and performing the TSB repair. The identical symptom returned after the TSB fix. The vehicle has been inspected only by Hyundai's authorized dealer through these repeated visits—not by police, insurance, or a field engineer (field engineer involvement is being requested). No warning lamps or messages precede the failure. The first symptom is the screen flickering, immediately followed by the screen going blank and the backup camera failing. Symptoms first appeared at 10,717 miles on 07/23/25.

While vehicle was at dealership service department for an oil change, dealer performed FCA (Forward Camera Assist) Update recall. After leaving dealership, the vehicle displayed several warnings. "Check Emergency Stopping function", "Smart Cruise Control disabled", and "Forward Safety system limited". This never happened previously, and these safety systems became disabled within two miles after leaving the dealership where the update / recall to them was performed. The recall was intended to prevent unnecessary emergency braking. Somehow the update resulted in completely disabling that safety system. Invoice from dealership shows 17012 miles out, and photos of dashboard show 17014 miles. Return appointment for them to look at this is three weeks out. Contacted Hyundai customer service to report this.

Navigation screen flickers and goes black and then reboots and comes back on while driving. Extremely distracting and dangerous. Dealer kept car for ten days and replaced the screen but problem persists. Happens almost every time I drive. Might be triggered by uneven road surface but difficult to tell. Much online chatter about the issue. Dealer acted like they’d never heard of it before.