2025 HYUNDAI TUCSON HYBRID Complaints

The instrument panel side of the infotainment screen has gone completely black on multiple times . The heads up display flickers and goes out, therefore, no way to see what speed I’m going.. extremely dangerous.. also all warning “dash” lights come on. I have A video of the dash lights on and the screen going black and coming back on.. I dont Make it a habit of driving with phone in hand. Your system will not let me upload my videos!

The computerized "Safety" features on this car can not be turned off. They pose a hazard in a number of ways from when the car is stopped to driving on multi-lane highways. For instance, the adaptive cruise control is linked to an over the air network. If that link is "cut" by going through the mountains, cruise control suddenly quits; this has happened while passing a vehicle over a mountain pass. When attempting to pull out from a parking spot, another driver stopped to wait for me because they wanted my parking spot. My car stopped by itself, sounded a loud noise, steering wheel shook, my wife screamed at the noise, and I had to shift out of reverse and shift back into it and attempt to leave the parking spot. When driving in the mountains on curvy mountain roads, my eyes shift around a great deal to keep on top of the road and traffic conditions. This sets off the "its time to take a coffee break" announcement with accompanying dinging. This continues every few minutes until I am out of the mountains - it is distracting at the least. If the adaptive cruise has slowed the car down because of slower traffic ahead, and after a car passes in the outer lane, you pull into that lane to pass the slower car; but when you do, my car accelerates quickly to bring the speed up to the speed set on the cruise control. If the car that just passed is too close, this acceleration sends us hurling toward the other car. I would like the ability to turn these "safety" features OFF. But that is NOT POSSIBLE with the 2025 model - while it was in earlier models. Though I recently purchased this car, I am investigating other cars to replace it almost immediately because I want to be able to drive without these "safety" features making poor decisions and putting my life in danger.

I purchased a brand-new Hyundai vehicle on [XXX] from Dublin Hyundai. Since purchase, the vehicle has exhibited repeated, serious defects that compromised the safety of my [XXX] baby and family. Timeline of Events: [XXX] – Vehicle purchased new. Safety concerns arose within weeks of ownership. July 16, 2025 – Vehicle dropped off for major issues: camera display failures, heads-up display malfunctions, and random security errors. Vehicle remained in service for over two weeks. August 2, 2025 – Returned with the check engine light on and a scratch on the deck. August 3–4, 2025 – Dropped off again; dealership instructed that the fuel level must remain between 50–70%. August 11, 2025 – Dropped off again; a loaner vehicle provided was unsafe — gear shift failure, body control system errors, infotainment failure, and inability to lock the vehicle. This put my baby’s safety at direct risk as the loaner could not be secured or reliably driven. August 19, 2025 – Vehicle returned with new scratches and multiple issues still unresolved. Late August 2025–Present – Vehicle was relocated to San Jose without my consent. I only know its location from the Hyundai app, which frequently alerts: “Battery level is below normal. Please check that vehicle lights and accessories are switched off to avoid battery drain.” I have not been provided proper updates from Hyundai or the dealership. Safety Risk: Repeated mechanical and electronic failures in both the new vehicle and the loaner. Vehicle is unreliable, unpredictable, and unsafe for transporting a young child. Manufacturer and dealer have failed to provide a safe, operable vehicle despite multiple repair attempts. I am filing this complaint because these issues pose a serious safety risk to me, my infant child, and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My dashboard will black out, my HUD display will flicker or just go out. All of my indicator lights for vehicle issues all light up and stay lit up.

The Hyundai Tucson's "Consider taking a break" advisory is triggered by the Driver Attention Warning (DAW) system. This warning happens so frequently that it is more than an annoyance, but a safety issue, because the driver must continually take their eyes off the road to examine what the vehicle is complaining about, and therefore could conceivably be the cause of a crash. Dealer is aware of issue. See attached technical service bulletin. The problem is easily reproducible.

The contact owned a 2025 Hyundai Tucson. The contact stated that while the vehicle was parked and turned off, the rear of the passenger seat caught fire. The vehicle was unoccupied at the time of the fire. The fire was extinguished twice by the Fire Department since the fire reignited after the first time the fire was extinguished. A fire report was filed, and a report number was provided. The cause of the failure was determined to be a lithium battery failure. A police report was also filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 800.

On long road trip from TX to MA Started before dawn and route initially [XXX] . With sunrise route was into sun and so I used my sun glasses. Within a few minutes a warning gong and light on instrument panel litup. I did not know what the cause was and then unannounced the Adaptive cruise control lane holding and steering shut off and the vehicle seemed to brake quite vigorously. There were a few cars behind me and due to my vehicle suddenly slowing down they had to brake unexpectedly. They then honked at me and passed quite aggressively and gesturing their displeasure with me. I called hyundai tech support they where of no help. I asked for a manager - who called back and I was told it is because I used my sun glasses! I was told it would always happen if sunglasses where used and I could not cancel this feature without disabiling the "safety" features that i considered when purchasing the vehicle on 24th [XXX]. I was told I should not use polarized glasses which my pair Is Not in any event. I requested to speak to a more senior rep and the next day received call from a hyundai rep who stated there was nothing I could to over come this nuisance feature and if I didnt like it I should not have bought the car. I stated I did not know this could or would happen ! In addition every 5 to 10 minutes a warning gong,light and speech notice keeps on popping up and states "I need a rest". In my opinion too, It is also a safety issue as it is a nuisance and consistant and at inopportune times blocking gps commands some times etc. These features, in my opnion, are too frequent too persistant and not helpful. There should be a way for the owner-drver too disable the announcements but have the benefit of the features ie Adaptive Cruise Lane and Steering etc without the car deciding not to allow because sunglasses are needed. That does not enhance safety in my opinion. In my opinion the way it is programmed it is a safety hazard Just suddenly slowing down INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

When driving slowly on the highway and changing lanes the car sensed that we were too close to the car in front of us and completely stopped the vehicle. We were not all that close to the car in front of us and we were nearly hit by the car behind us as we stopped. We are concerned that this could happen any time. The car should never stop on its own.

This is a very real safety concern. On multiple occasions, the automatic emergency braking (Forward Collision Avoidance Assist) feature of my 2025 Tucson Hybrid was activated in a completely unnecessary situation, endangering myself and drivers following behind me. If a car in front of me brakes suddenly, or a car merges quickly into my lane, which happens ALL the time as everyone has experienced, my car takes it upon itself to fully SLAM on the brakes without warning. Each time, it was in a situation where I could have easily slowed the car down incrementally so as to not put drivers behind me at risk of rear-ending my car. This feature can be temporarily disabled in settings, but it AUTOMATICALLY reactivates when the car is turned off then back on. This is a crash waiting to happen and it is unsafe to drive in its current state unless the feature is turned off manually every single time I start up my car. At the very least, there must be a PERMANENT way to turn of FCA.

My car stopped due to the emergency braking system when a car slowed down in front of me. There was no danger of me hitting them, we were in a turning lane proceeding slowly through a green light. My car stopped and wouldn't start moving again for more time than the person behind me would have expected. This isn't the first time, but it's my first time reporting it. I'm worried that I'm going to be hit by another car at some point.