2008 INFINITI FX35 Complaints

UNKNOWN - I'M NOT SURE IF IM EVEN IN THE RIGHT PLACE TO EVEN COMPLAIN ABOUT THIS , BUT I HAVE A 2008 INFINITY FX35 AND 3 OUT OF THE 4 OUTSIDE DOOR HANDLES HAVE JUST LITERALLY FELL OFF IN MY HAND AND THEY ALL FELL OFF LIKE WITH IN 3 WEEKS OF EACH OTHER .SO NOW I HAVE 1 REMAINING OUTSIDE DOOR HANDLE THAT WORKS. AND I CAN'T AFFORD TO FIX THEM . AND I'M JUST WORRIED THAT IF I GET INTO A CAR ACCIDENT THAT THE RESCUE PERSONNEL WILL NOT BE ABLE TO OPEN ANY OF MY DOORS TO HELP WHOEVER IS IN MY CAR. WELL SOON I WILL HAVE TO GET IN AND OUT OF MY CAR THRU THE TRUNK . ANYWAYS HERE IS MY PHONE NUMBER AND EMAIL ADDRESS SO IF THIS IS NOT WHO IM SUPPOSED TO BE TELLING MY CAR SITUATION TO CAN YOU PLEASE MAYBE POINT ME IN THE RIGHT DIRECTION? PHONE NUMBER: [XXX] AND MY EMAIL: [XXX] THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When there is a passenger seating the “Off Airbag Light is ON” when it should be turned off even after was sent to get fix at dealership

The car's fuel tank leaks. Further description is included in my attachments, pages 1-4.

2008 INFINITI FX35. CONSUMER WRITES IN REGARD TO AIR BAG SAFETY RECALL. THE CONSUMER NOTICED THE AIR BAG DEFECT LIGHTS FLASHING ON VEHICLE'S DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL AND MULTI POINT INSPECTION DONE. DEALER STATED THE RECALL WAS REPAIRED BUT THE LIGHT CONTINUED TO FLASH AS WELL AS NO MULTI POINT INSPECTION PAPERWORK WAS PRODUCED.

I live 200-400 miles from any Infiniti dealer. Infiniti will not authorize the repair at my local Nissan dealership. The only option was to tow my car 200 miles to a dealer there and then tow it back. Obviously, if there were any issues following the repair...I would have to drive the 400 miles to have it resolved. This is not acceptable to me. Recently, my son needed to borrow my car and he lives close to the Murray Utah dealer so I called them to arrange the repair. They made an appt. for this weekend, denied a replacement vehicle and then said that the visit would only be to inspect and see if my airbag needed to be replaced. If it did, they would need to order the part and have the vehicle brought in when they had the part. They did not have the part in stock and could not tell me a time frame that the part would arrive. I then called the infiniti airbag replacement department from the letters I receive weekly. The representative said she had never heard of this and called the dealer directly. THey continued with this nonsense stating they had to see if I actually needed the repair. Mind you non of the communication in the last 5 years mentions anything that I might possibly have this defective airbag. The representative connected me to Infiniti corporation who stood on this same policy. I had regional manager call back and she repeated that I would have to inspect and then order...mind you that would require me to commuting 8 hours if the part doesn't come within a few weeks when I will have the car back. I asked if they could send me the replacement part and I will pay for the repair (No) Authorize my local Nissan or other dealer to inspect if I have the faulty airbag before towing my car 2 hours to a repair shop (NO) Do they care that my airbag could be triggered at any time and possibly kill someone (No).

MY CAR DASHBOARD HAD RECALL ONLY FOR SHORT TIME AND NOW THE DEFECT IS SHOWING UP BADLY. PULSE CAN YOU CHECK AND MAKE ONE TIME EXCEPTION.

TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MONTH PRIOR, THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF DALLAS (7110 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED WITH THE AIR BAG NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,804.

THE INFINITI'S FIRST GENERATION FX35 ARE KNOW TO HAVE MELTING DASH BECAUSE INFINITI USED INFERIOR MATERIALS. ITS MELTING AND POSES A SAFETY HAZARD WHILE DRIVING. INFINITI, NISSAN HAS ACKNOWLEDGED THERE WAS A PROBLEM, BUT DID NOT DO A PROPER RECALL SUCH AS TOYOTA FOR THEIR SAME ISSUE WITH THEIR MELTING DASHES.

I RESPONDED TO A REQUEST TO BRING MY CAR INTO A DEALERSHIP FOR RECALL CORRECTION RELATED TO THE AIRBAGS. SINCE THEN, THE AIRBAG LIGHT INDICATOR STAYS ON PERPETUALLY. I KEEP RECEIVING NOTICES OF "URGENT AIRBAG SAFETY RECALL" FROM "INFINITI RECALL RESOLUTION TEAM" ATMT RCD 3/4/2020. I AM AFRAID TO GO TO THE PARTICULAR DEALERSHIP BECAUSE MY CAR IS NEVER RIGHT AFTER LEAVING. NOTE: I HAVE 2 COLLEAGUES THAT HAVE THE SAME SENTIMENT ABOUT THE DEALERSHIP. IT IS LOCATED IN BETHESDA, MARYLAND. - AGAIN, THE INDICATOR LIGHT NEVER GOES OFF, EVEN THOUGH THEY CLAIM TO HAVE FIXED THE ISSUE.

TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD MELTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.