2002 INFINITI QX4 Complaints

TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT HE SMELLED GASOLINE FUEL AS HE APPROACHED THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE MECHANIC ADVISED THAT THE FUEL FILLER NET NEEDED TO BE REPLACED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 195,000.

2002 INFINITI QX4. CONSUMER WRITES IN REGARDS TO CORROSION RECALL *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE SERVICE. THE DEALER INFORMED THE CONSUMER THEY APPLIED A FIX FOR A RECALL AND TWO BOLTS DID NOT TORQUE AS THEY SHOULD HAVE. THE CONSUMER STATED SHE NEVER RECEIVED A RECALL. THE CONSUMER THEN RECEIVED ANOTHER CALL AND WAS INFORMED HER VEHICLE COULD NOT BE FIXED. HE TOO, EXPLAINED ABOUT THE TWO BOLTS THAT WOULD NOT TORQUE. ONE WEEK LATER, THE CONSUMER WAS INFORMED THAT INFINITI WAS GOING TO BUY THE VEHICLE BACK FROM HER. *JB

2002 INFINITI QX4. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING SIDE STRUT TOWER HOUSING *TGW THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT, BECAUSE OF THE FAILED PART. HE IS SEEKING REIMBURSEMENT FOR THE REPAIRS. *JB THE CONSUMER STATED THE REPAIRS WERE COMPLETED PRIOR TO HIM BEING AWARE OF THE RECALL. UPDATED 12/06/11

I OWN A 2002 INFINITI QX4 SUV TRUCK. I AM FILING A COMPLAINT ABOUT THE FRONT DRIVERS SIDE SEAT BELT AND SHOULDER HARNESS. WHEN SEAT BELT IS FASTENED, THE SHOULDER HARNESS RUBS YOUR NECK WHILE DRIVING, SO IN THE EVENT OF AN ACCIDENT I BELIEVE THE SHOULDER HARNESS WILL CUT AND INJURE THE DRIVERS NECK. THIS IS SERIOUS AND SHOULD BE REPLACED. THANK YOU FOR YOUR ATTENTION. *TR

I HAD AN OIL CHANGE ON SATURDAY. AFTER LEAVING THE SERVICE STATION AND DRIVING HOME THE VEHICLE BEGIN TO ACCELERATE ON ITS OWN. I TRIED BREAKING BUT THE VEHICLE CONTINUED TO ACCELERATE. AFTER BARELY MISSING TWO VEHICLES AND UNABLE TO COME TO A COMPLETE STOP, I TURNED OFF THE MAIN ROAD AND KILLED THE IGNITION. STILL UNAWARE OF WHAT WAS HAPPENING I WAITED A FEW MINUTES AND ATTEMPTED TO COMPLETE MY MISSION HOME ONLY TO RUN INTO THE SAME BEHAVIOR. ONCE I ARRIVED HOME I PARKED THE CAR UNTIL MONDAY MORNING. UNABLE TO DRIVE I CALLED THE TOW TRUCK COMPANY AND HAD MY SUV TAKEN TO THE DEALERSHIP. IT TURNED OUT THE ISSUE WAS A BAD THROTTLE CABLE THAT GOT STUCK. *TR

MY SUV IS QX4 MODEL 2002, ID# [XXX], THE STEERING COLUMN IS THE TROUBLE. IT WAS MAKING SQUEAKING NOISE FOR LAST SEVERAL YEARS, REPAIRED AGAIN AND AGAIN AND AGAIN BY INFINITY OF MEMPHIS, PAYING MYSELF, BUT THE NOISE WILL NOT GO AWAY, BUT WAS TOLD BY INFINITY OF MEMPHIS, NOT TO WORRY ABOUT IT, AS, THEIR COMPUTER SAYS, MY CAR IS OK. WE ALWAYS TAKE OUR CAR FOR SERVICING THERE ONLY AS WE LIVE IN MEMPHIS AND THEY ARE MY DEALER. ON 2/9/2011 PM, WHILE DRIVING STRAIGHT, THE STEERING DID NOT ACT RIGHT. THE CAR TURNED LEFT, HIT THE CURB, BARELY MISSING HITTING AN ON COMING VEHICLE ON MY LEFT, BURST THE LEFT FRONT TIRE SLICING SIDE OF IT ON THE EDGE OF THE CURB, HIT LEFT FRONT CORNER OF VEHICLE, POPPING UP THE LEFT FOG LIGHT, THEN ON BACKING UP, HIT THE RIGHT BACK SIDE OF THE CAR ON SOMETHING. THE TIRE WAS CHANGED TO SPARE ONE, THEN A BRAND NEW TIRE. THE INCIDENCE WAS REPORTED TO INFINITY OF MEMPHIS ON 2/10/2011 AND I DELIVERED THE CAR TO THEM . THE CAR DOES NOT RIDE WELL, MAKES THE SQUEAKING SOUND AT STEERING STILL AND DOES NOT ACT RIGHT. WE ARE A FAMILY OF PHYSICIANS, NEED DEPENDABLE CAR. THE INFINITY MAKES GREAT CARS, WE OWN ANOTHER INFINITY SEDAN ALSO. PLEASE HELP US IN FIXING UP THE STEERING COLUMN OF THIS SUV-QX4,2002 MODEL, AS IT IS NOT SAFE TO DRIVE THIS PARTICULAR VEHICLE ANY MORE. FORTUNATELY, NO ONE WAS HURT. SINCERELY, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE MOVING OF FROM A STOP SIGN,THERE IS A SUDDEN ACCELERATION SURGE WITH A LOUD REVVING OF THE ENGINE WHILE DRIVING. CAR SPEEDS FOR APPROXIMATELY TWO BLOCKS BEFORE COMING TO A STOP. THIS HAPPENED ON 12/12/2010 AND 12/19/2012. 2003 INFINITI QX4. *TR

TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE COMPLETELY STALLED WITHOUT THE WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THREE POWER VALVE SCREWS DETACHED FROM THE ENGINE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS 123,000.

2002 INFINITI QX4 IN A PARKING LOT AT ABOUT 5MPH. INTENDING TO PARK STRAIGHT AHEAD AGAINST A CONCRETE WALL. ONE CAR LENGTH BEHIND THE PARKING SPACE. BEGINNING TO BRAKE. SUDDEN ACCELERATION PROPELLED THE CAR FORWARD AND HIT THE WALL HEAD-ON, DESPITE EFFORT TO BRAKE. THERE WAS A SURGING POWER SOUND AND THE CAR WAS CLEARLY ACCELERATING. AT LEAST ONE OF THE REAR WHEELS CONTINUED TO REVOLVE UNDER POWER AFTER THE CAR WAS STOPPED AGAINST THE WALL. *TR

WHILE DRIVING MY 2002 INFINITI QX4 WITH THREE OTHER ADULTS AND AN INFANT IN THE AUTO, THE ENTIRE HUB OF THE RIGHT REAR WHEEL BROKE AWAY AND AFTER CAUSING DAMAGE TO THE SIDE AND DOOR OF THE CAR, CONTINUED TO FLY DOWN THE STREET. I WAS TRAVELING AT 40 MPH ON A SUBURBAN STREET. THE POLICE OFFICER WHO ASSISTED TOLD US THAT WE WERE LUCKY TO BE ALIVE. FLETCHER JONES/CHICAGO WHERE THIS VEHICLE WAS PURCHASED NO LONGER HANDLES INFINITI SO THE CAR WAS INSPECTED AT INFINITI OF LISLE, ILL. ALTHOUGH THESE WHEELS ARE THE ORIGINAL WHEELS PURCHASED ON THE VEHICLE, THEY CLAIM NO RESPONSIBILITY AND HAVE REPORTED ALL THREE OTHER WHEELS IN DANGER OF THE SAME FAILURE. I HAVE SOUGHT THE ASSISTANCE OF INFINITI'S CONSUMER AFFAIRS AND REGIONAL SPECIALISTS AND HAVE E-MAILED THEIR CORPORATE HDQRTRS OFFERING PHOTOS AS THIS IS A HUGE SAFETY ISSUE. I HAVE NOT RECEIVED AN ANSWER. BY INFINIT'S OWN ADMISSION THESE WHEELS COULD FAIL ON MY OR ANY OTHER INIFINITI VEHICLE IN THE MARKETPLACE AND I CANNOT UNDERSTAND HOW THEIR REGIONAL SAFETY SPECIALIST REFUSED TO REVIEW THE PHOTOS AND FELT A FINAL, INFORMED DETERMINATION HAD BEEN MADE. CONSIDERING THAT UPON INFINITI'S INSPECTION, ALL FOUR WHEELS COULD FAIL, THIS IS OBVIOUSLY NOT AN ISOLATED INCIDENT AND MERITS THE ATTENTION OF YOUR ORGANIZATION. *TR