2022 INFINITI QX50 Complaints

The contact owns a 2022 Infiniti QX50. The contact stated that upon parking and exiting the vehicle the horn proceeded to go off for 45 minutes until complete failure, and no warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed and the contact was advised that the circuits and fuses for horn operation were faulty and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 51,946.

While the vehicle was being operated under normal driving conditions, the hood unexpectedly disengaged and flew upward from the windshield side of the vehicle. This sudden and dangerous event substantially obstructed the driver's visibility and created an immediate risk of catastrophic injury, death, and property damage. Fortunately, no collision occurred; however, the potential consequences of such a failure are self-evident.

The contact owns a 2022 Infiniti QX50. The contact stated that upon parking and exiting the vehicle the horn proceeded to go off for 45 minutes until complete failure, and no warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed and the contact was advised that the circuits and fuses for horn operation were faulty and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 51,946.

The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and the instrument cluster froze. The vehicle was taken to the local dealer, who was unable to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,000.

The contact owns a 2022 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was sluggish while driving and made an abnormal sound while accelerating. The local dealer was contacted, but declined to inspect the vehicle because the recall repair part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.

In reference to the recall R2582 and NHTSA recall 25V-437. I had made an appointment for an engine inspection for my 2022 Infiniti QX50 for August 15, 2025. I delivered my vehicle to the dealership at 7:00 am and was called by the dealership at 8:13 am and was told that they were told by Infiniti not to inspect my vehicle. They asked me to come and get it. They noted on the invoice that the recall was suspended by Infiniti on August 7,2025. No work was performed. The public notice of the suspension was for August 18, 2025.

Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go off/flashing when no vehicles are around, tagging the same areas on a specific street that was empty. The sensor system engages the braking system after a faulty proximity alert or a vehicle is outside the normal range. Navigation system map blacking out Inability to disconnect Bluetooth calls using the steering wheel end button and the end button on the screen. The infotainment screen would not respond to menu button for the audio and climate control nor could you access it through the touchscreen menu. The radio would stop working randomly. I had to go to the dealership to get this corrected it would not restart on its own even if it was left overnight. The audio button also would not work. The car would not recognize the profile connected to the key fob routinely. After service, the car took over 8 minutes to lead the infotainment system. The blind spot warning would not function properly continuously. The car was taken into the dealership multiple times, it was assessed by "engineers" 3 times, and it had a total of 3 infotainment systems in this vehicle with 2 replacements since leasing the vehicle. These issues continue to remain and there seems to be nothing that Infiniti can or will do to fix these issues permanently.

The car completely stalled while going uphill. It restarted a few minutes after. I received 3 email notifications from Infiniti stating that my engine may have an emission control system malfunction. I took the car into the Infiniti dealership. They stated that the vehicle test was driven for 24 miles. Could not duplicate customers concern and is not stalling when going up hills. Scanned for codes and found multiple past codes. Drove until moniters were set. Rechecked for codes and no codes were found. No further action required, working as factory intent and design. Called Infiniti consumer affairs who stated that they could do nothing else too detect what is wrong with the car.

The contact owns a 2022 Infiniti QX50. The contact stated while driving from a complete stop, the engine made an abnormal knocking sound. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

As I was entering the freeway, the car was hit by an object which came flying at the vehicle from the adjacent lane. The impact of the object hitting the front bumper of the vehicle caused the hood "airbags" (pedestrian actuator system) to deploy. With the deployment of the hood airbag the hood opened from the back and would not close back up as force of the airbags broke the hinges on the hood. For three days I searched for someone who could fix the vehicle, but no one knew how to do it. Finally, an Infiniti certified collision shop took the vehicle in but advised me they also did not ever repair such issue and would have to receive on-phone training from Infiniti. I proceeded to call Infiniti and file a consumer's report. My car sat in the shop for 3 months as I was told the parts were not available for repairing the vehicle. Finally, the car was completed and returned to me Nov 20. There is a warning light inside vehicle that hood is open. Some of the car's inside lights are not working. The car's headlights are altered and only a very low amount of beam light is now flashing while driving at night. I have made several attempts in my 3 month ordeal to get an appropriate response from Infiniti (asking them why they put a device on a vehicle that no one knows how to work on), but to no avail. I do not feel safe in the vehicle and do not like being Infiniti's guinea pig for a device that no one knew how to work on, and which obviously might not have been repaired correctly judging by an inside light still being on that shows hood open.