2006 INFINITI QX56 Complaints

I WAS ON MY WAY TO PICK UP MY KIDS ON A CLEAR SUNNY EVENING AND WAS DRIVING ON REGULAR DEBRIS FREE PAVEMENT. AS I APPROACHED A SOLID YELLOW LIGHT, I PRESSED THE BRAKES AND HEARD/FELT A PINGING SOUND AND THE BRAKES WOULD NOT STOP THE CAR. THE FRONT END OF THE CAR WAS GRINDING AND IT SOUNDED LIKE A LARGE SPRING WAS GOING TO BREAK. I PUMPED THE BRAKES WHILE SCREAMING AND COULD NOT GET THE CAR TO STOP. THE LIGHT TURNED RED AND I HAD TO BURN THROUGH IT, FORTUNATELY WITHOUT COLLISION. I CONTINUED WITH NO BREAKS FOR THE NEXT 5 MILES AND DID NOT USE MY ACCELERATOR. I BURNED THROUGH ANOTHER SOLID YELLOW LIGHT. EVENTUALLY THE CAR WAS GOING SLOW ENOUGH THAT I USED MY EMERGENCY BRAKE TO COME TO A COMPLETE STOP. I TURNED THE ENGINE OFF AND CALLED MY HUSBAND. HE CAME FOR ME AND DROVE THE CAR HOME WITHOUT EXPERIENCING WHAT I JUST DID. THIS SAME THING HAPPENED ON 09/28/2012, WHICH I FILED A COMPLAINT FOR. AFTER DOING INTERNET RESEARCH THAT NIGHT, I FOUND THIS IS A COMMON PROBLEM WITH THE QX AND ARMADAS AND WHEN THE ENGINE IS TURNED OFF, IT CAN RESET THE COMPUTER AND TEMPORARILY FIX THE PROBLEM. THE NEXT DAY, THE INFINITI DEALERSHIP FOUND AND REPAIRED ERROR CODES C1179 DELTA SENSOR AND C1189 BREAK BOOSTER AND RESET THE COMPUTER. IT WAS COVERED UNDER MY EXTENDED WARRANTY WITH A DEDUCTIBLE AND THEY ASSURED ME THIS WILL FIX THE ISSUE. THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS VERY HELPLESS AND FRIGHTENING EVENT. THIS IS A SERIOUS PROBLEM THAT NISSAN MOTOR CORP NEEDS TO ADDRESS. IT IS A SAFETY ISSUE AND NOT A ROUTINE MAINTENANCE ISSUE. THERE NEEDS TO BE A RECALL BEFORE SOMEONE DIES. I FOUND HUNDREDS OF COMPLAINTS ALL OVER THE INTERNET AND A CLASS ACTION LAWSUIT FILED IN 2011 FOR THIS VERY SAME ISSUE. I AM VERY FORTUNATE THAT NO ONE WAS INJURED OR KILLED IN MY EXPERIENCES, BUT THE EXPERIENCE HAS LEFT ME NERVOUS EVERY TIME I PRESS MY BRAKES. *TR

AS I WAS EXITING THE STORE PARKING LOT, I HEARD A PING SOUND WHILE I PRESSED ON THE BRAKES. MY CAR EVENTUALLY CAME TO A STOP AFTER SEVERAL PUMPS OF THE BRAKES. I TURNED THE ENGINE OFF AND AFTER A FEW MINUTES, I STARTED THE CAR AND PROCEEDED TO DRIVE LESS THAN A MILE AND LOST THE ABILITY TO BRAKE AGAIN AS I APPROACHED A RED LIGHT. THE CAR SOUNDED LIKE A LARGE SPRING WAS GOING TO BREAK AND I HEARD A RAPID POPPING SOUND WHILE TRYING TO PRESS ON THE BRAKES. THE FRONT END SOUNDED LIKE IT WAS GRINDING AND THE RED BRAKE LIGHT CAME ON. THE LIGHT TURNED GREEN AND THE CAR IN FRONT OF ME STARTED MOVING RIGHT BEFORE I GOT TO IT. I MADE A SHARP RIGHT TURN WITHOUT BRAKES AND COASTED MY CAR TO A STOP AT A GAS STATION. I TURNED OFF THE ENGINE AND CALLED A TOW TRUCK. I HAD IT TOWED TO THE BRAKE STORE SINCE THEY JUST REPLACE THE BRAKES A MONTH BEFORE. THEY DID A FULL INSPECTION, SEVERAL TEST DRIVES AND WERE UNABLE TO DUPLICATE THE PROBLEM. THEY SAID THE BRAKES WERE IN PERFECT ORDER. IT WAS A CLEAR SUNNY DAY AND THE ROAD WAS REGULAR PAVEMENT FREE OF DEBRIS. I THOUGHT I WAS NUTS AND THEN I THOUGHT THE BRAKE STORE WAS LYING TO ME. I HAD JUST DROPPED MY KIDS OFF. IF THAT LIGHT HAD NOT TURNED GREEN WHEN IT DID, I WOULD HAVE REAR ENDED THAT CAR GOING 30 MPH. IT WOULDN'T BE UNTIL JUNE 2013 WHEN I REALIZED THAT THIS IS A COMMON ISSUE WITH THE QX AND ARMADAS AND IS NOT A PROBLEM WITH THE BRAKES RATHER WITH THE BRAKE BOOSTER AND DELTA S SENSOR. I AM FILING ANOTHER COMPLAINT THAT WILL BE DATED JUNE 6 2013. IF THIS PROBLEM IS NOT ADDRESSED BY NISSAN MOTOR CORP, SOMEONE IS GOING TO BE SERIOUSLY HURT OR COULD DIE. THIS WAS AN EXTREMELY FRIGHTENING AND HELPLESS FEELING. I KEEP MY CAR IN GREAT WORKING ORDER AND MAINTAIN IT AS IT SHOULD BE. THIS IS NOT A ROUTINE MAINTENANCE THING; THIS IS A SERIOUS SAFETY ISSUE THAT NISSAN NEEDS TO ADDRESS! *TR

SINCE I PURCHASED MY QX56 2006, IT HAS HAPPEN SEVERAL TIMES, I THINK APPROXIMATELY 40 TIMES, I GOT SCARED AT THE BEGINNING AND FREAKED OUT, ALL MY FAMILY WAS WITH ME AND WE DIDN'T KNOW WHAT TO DO, ALL I DID WAS TURN THE CAR OFF AND WAIT FOR A MINUTE THEN I DID TURN THE CAR ON AND THE PROBLEM WAS GONE, I'M NOT THE ONLY PERSON THAT HAS THIS HAPPEN AND HOPE THAT YOU GUYS DO SOMETHING ABOUT IT THE ONLY BIG PROBLEM I THINK IS THAT I'M AFRAID THAT IF THIS HAPPEN AGAIN AND I WILL NOT BE ABLE TO STOP MY CAR AND WILL CAUSE DEATH BY HITTING SOMEBODY, I HAD A SMALL INCIDENT BUT THERE WAS NO BIG DAMAGE AND THE CAR IN FRONT OF ME HEARD THE NOISE BUT WE DIDN'T FILL A REPORT IF YOU HAVE ANY QUESTIONS, YOU HAVE MY VIN # AND YOU CAN FIND ME I HOPE THAT NISSAN DOES SOMETHING ABOUT THIS. *TR

I WAS DRIVING WITH MY FAMILY IN THE CAR AND EXITING OFF THE HIGHWAY. WHEN TRIED TO STOP FOR APPROACHING TRAFFIC MY BRAKE WARNING LIKE CAME ON THE BRAKE PEDAL BECAME UNRESPONSIVE. AS I PRESSED THE BRAKES I COULD HEAR A BROKEN SPRING KIND OF SOUND AND IT FELT LIKE THE ABS SYSTEM WAS TRYING TO KICK ON. THE CAR DID SLOW BUT THE BRAKES WERE AT ABOUT 20%. TO AVOID HITTING THE APPROACHING CARS I HAD TO SWERVE OFF THE ROAD. WE WERE ABLE TO GET THE CAR TO A STOP BUT CLEARLY WOULD HIT THE CARS IN FRONT OF ME IF I WERE NOT ABLE TO GET OFF THE ROAD. WHILE WE DID NOT HAVE A CRASH I DID NOTICE TWO LARGE SCRAPES ON THE RIGHT SIDE OF THE CAR FROM RUBBING AGAINST THE RAIL WHICH I DID NOT NOTICE TILL LATE THE DAY AFTER. AFTER TURNING OFF THE CAR THE BRAKES WORKED LIKE NOTHING EVER HAPPENED. WE TOOK THE TO A LOCAL DEALERSHIP THE NEXT MORNING AND WE TOLD THAT "YEA THAT HAS BEEN HAPPENING" WITH THAT MODEL. WHEN I SEARCHED THE INTERNET FOR THE ERROR CODE I WAS GIVEN (C1179) I FOUND ALMOST 200 HUNDRED PEOPLE WITH A SIMILAR STORY TO MINE. MY VEHICLE HAS BEEN DEALER SERVICED WITH EVERY RECOMMENCED SERVICE. WHILE I UNDERSTAND THAT CARS ARE MACHINES AND THEY DO FAIL, BRAKES FAILING LIKE THIS DUE TO A BAD SENSOR IS A DEATH WAITING TO HAPPEN. AS A LOYAL NISSAN/INIFINITI CUSTOMER I AM VERY DISAPPOINTED THAT THIS WELL DOCUMENT ISSUE HAS NOT BEEN PROACTIVELY ADDRESSED. FOR THOSE READING THIS AT THE NHTSA PLEASE UNDERSTAND THAT SOMEONE WILL DIE DUE TO ISSUE. REVIEW THE 16 CLAIMS ON YOUR SITE TODAY, IT IS JUST A MATTER OF TIME. LAWYERS WONT TOUCH THIS UNLESS YOU HAVE A SEVERE PERSONAL INJURY AND NISSAN WONT ACT TILL LAWYERS TAKE SUIT...YOU DO THE UNFORTUNATE MATH. NISSAN/INIFINITI - I JUST EXPECT MORE. *TR

TL* THE CONTACT OWNS A 2006 INFINITI QX56. THE CONTACT STATED THAT THERE WAS WATER AND MOISTURE ACCUMULATION IN BOTH HEADLAMPS AS RESULT OF A SHORTAGE IN THE CONTROL DEVICE WIRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE HAD BEEN REPAIRED ON TWO SEPARATE OCCASIONS FOR THE SAME DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2006 INFINITY QX56. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WHILE DRIVING AT APPROXIMATELY 30 MPH. IN ADDITION, THE BRAKES WOULD EXHIBIT AN ABNORMAL GRINDING. THE VEHICLE WAS POWERED OFF AND WHEN RESTARTED, RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 128,000.

MULTIPLE/NUMEROUS INCIDENTS: WHILE AT BOTH HIGH SPEEDS (HIGHWAY) AND LOCAL DRIVING THE DASHBOARD FLICKER AND THE ABS LIGHT COMES ON FOLLOWED BY LOSS OF BRAKING, GROANING/GRINDING NOISE AND INABILITY TO CONTROL THE VEHICLE SPEED. THIS HAS OCCURRED NUMEROUS (>20) TIMES AND THE ONLY RESOLUTION IS TO PULL OVER, STOP THE VEHICLE AND THEN RESTART THE IGNITION TO RESET THE BRAKING SYSTEM. IN ADDITION, WE HAVE LOST BRAKES TWICE THAT RESULTED IN THE VEHICLE TRAVELLING THROUGH A RED LIGHT AT A 4 WAY INTERSECTION. THERE IS AN INFINITI TECHNICAL SERVICE BULLETIN RELATED TO THE ISSUE (ITB-06-011 AND ITB-10-074) HOWEVER THE DEALER HAS BEEN UNABLE TO RESOLVE THE ISSUE FOLLOWING THESE PROCEDURES. A COMPLAINT WAS FILED WITH INFINITI CONSUMER AFFAIRS (CASE[XXX]) HOWEVER AFTER REVIEWING THEY HAVE REFUSED TO PROVIDE ANY FURTHER ASSISTANCE IN THE MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WAS TRAVELING AT APPROX 40MPH IN DRY CONDITIONS ON A GOOD ROAD SURFACE AND APPROACHING TRAFFIC LIGHTS AT AN INTERSECTION. APPLIED THE FOOT BRAKE LIGHTLY AND IMMEDIATELY NOTICED THE BRAKE PEDAL TRAVEL WAS SIGNIFICANTLY INCREASED. GROANING & GRINDING NOISES EMANATED FROM FRONT END AND COULD BE FELT THROUGH THE BRAKE PEDAL. IT WAS AS IF THE ABS HAD ENGAGED EVEN THOUGH THE CAR WAS BRAKING GENTLY ON A GOOD, DRY ROAD SURFACE. GLANCING AT THE DASHBOARD I NOTICED THE BRAKE LIGHT WAS ILLUMINATED. RUNNING OUT OF STOPPING DISTANCE, I TRIED PUMPING THE BRAKES AND NOTICED A "RAPID POPPING" NOISE AS THE BRAKE PEDAL WAS TRAVELING BACK UP. BRAKE EFFICIENCY WAS SIGNIFICANTLY REDUCED BUT THE VEHICLE DID COME TO A STOP ALBEIT IN AN UNCONTROLLED AND DANGEROUS MANNER. AFTER TRAFFIC LIGHTS CHANGED, I PULLED OVER THE INTERSECTION TO STOP ON THE SIDE OF ROAD AND THE SAME PROBLEM RE-OCCURRED. THE PROBLEM VANISHED AFTER SWITCHING OFF THE ENGINE AND DESPITE TRYING FOR SEVERAL HOURS THE FOLLOWING DAY ON AN EMPTY ROAD; I COULD NOT REPRODUCE THE PROBLEM. INFINITI DEALER INVESTIGATED BUT FOUND NO DTC CODE AND STATED A KNOWN SOFTWARE PROBLEM WAS NOT THE CAUSE (VERSION WAS ALREADY UP-TO-DATE). DEALER WAS UNABLE TO REPRODUCE THE PROBLEM. FOLLOWING THAT FIRST INCIDENT, THE PROBLEM RANDOMLY RE-OCCURRED APPROXIMATELY 1 TIME EVERY 3 MONTHS - EACH TIME A STOP / RESTART OF THE ENGINE WOULD RESOLVE THE PROBLEM. TESTING BRAKE FUNCTION DURING SUBSEQUENT OCCURRENCES OF THE PROBLEM REVEALED THAT EMERGENCY BRAKE FUNCTION WAS SERIOUSLY DEGRADED AND OVERALL STOPPING DISTANCE INCREASED BY MORE THAN DOUBLE. IN THE LAST SEVERAL MONTHS THE FREQUENCY OF THE PROBLEM HAS INCREASED TO THE POINT IT NOW OCCURS SEVERAL TIMES A WEEK. THE PROBLEM APPEARS MORE FREQUENTLY DURING THE HOT / SUMMER MONTHS. *TR

PULLING OUT OF NEIGHBORHOOD ON BUSY HIGHWAY 34 MPH. BRAKE FAILURE, LOUD GRINDING AND BRAKE LIGHT CAME ON. ABLE TO AVOID ONCOMING TRAFFIC BY PULLING ONTO SIDE OF ROAD. TURN CAR OFF AND BACK ON AND HAS BREAKS BACK BUT VERY SCARED. *TR

TL* THE CONTACT OWNS A 2006 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR STARTING THE VEHICLE, THE BRAKE WARNING LIGHT ILLUMINATED AND THERE WAS A GRINDING SOUND. THE CONTACT WAS UNABLE TO BRAKE AND HAD TO DEPRESS THE BREAK PEDAL ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE WOULD PULL AND JERK BEFORE FINALLY STOPPING. THE CONTACT STATED IN ORDER TO RESOLVE THE FAILURE HE WOULD CHANGE THE GEAR TO PARK, TURN THE VEHICLE OFF AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER DEALER WAS UNABLE TO PROVIDE DIAGNOSTIC BECAUSE FAILURE IS NOT PRESENT AT MOMENT. THE FAILURE OCCURS RANDOMLY AND CONSISTENTLY. THE CURRENT MILEAGE WAS 151,000. THE FAILURE MILEAGE WAS 26,000.