INTERNATIONAL Complaints

2010 INTERNATIONAL PROSTAR EAGLE, CAUGHT ON FIRE WHEN IT WAS STARTED UP. *BF ACCORDING TO THE POLICE REPORT, THE TRUCK HAD ENGINE TROUBLE. (OHIO TRAFFIC CRASH REPORT # 10-0406-91) *JB UPDATED 09/13/10*BF

DURING A NORMAL DOT INSPECTION WE FOUND THAT THE REAR BRAKE PADS WERE INSTALLED BACKWARDS AT THE FACTORY. ALTHOUGH WE HAD NOT HAD ANY BRAKE PROBLEMS THE PAD WERE WORN DOWN ALMOST TO THE POINT WHERE WE COULD HAVE HAD A MAJOR ACCIDENT. *TR

2004 INTERNATIONAL 9900 IX. CONSUMER STATES SEVERAL PROBLEMS WITH THE VEHICLE *TGW THE CONSUMER STATED THE FRAME WAS BENT ON THE RIGHT SIDE, THE CAB AND SLEEPER WAS SITTING SIDEWAYS ON THE FRAME, THE FRAME ON THE FRONT RIGHT SIDE WAS PULLED BACK TO THE LEFT. THE MOTOR WAS SITTING SIDEWAYS IN THE FRAME AND THE DRIVE SHAFT WAS CUT AND WELDED TO LINE UP WITH THE MOTOR AND TRANSMISSION. THE FLOOR WAS CUT AND SEAMED BACK BESIDE THE DRIVER'S SEAT AND PULLED TO THE RIGHT. *JB

TL* THE CONTACT RENTED A 2006 INTERNATIONAL 4300 FROM A VEHICLE RENTAL FACILITY. WHILE BRAKING FROM APPROXIMATELY 58 MPH, THE REAR END OF THE VEHICLE BEGAN TO EXCESSIVELY SWAY FROM THE RIGHT, RESULTED IN A SINGLE VEHICLE CRASH. THE CONTACT SUSTAINED MODERATE, UNKNOWN INJURIES AS A RESULT. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS INVESTIGATED BY THE RENTAL VEHICLE FACILITY WHICH ADVISED THERE WAS A HAIRLINE FRACTURE IN THE SUSPENSION AND THE REAR AXLE WAS MISSING FROM THE VEHICLE BUT NOT FOUND AT THE SCENE OF THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,003 AND THE CURRENT MILEAGE WAS 122,126.

THIS PAST WEEK THERE WAS A NEAR MISS WHEN A V8 ENGINE WAS BEING REMOVED FROM TEST CELL 18 NORTH AT THE NAVISTAR ENGINEERING FACILITY IN MELROSE PARK ILLINOIS AT 10400 WEST NORTH AVENUE. THE NEAR MISS OCCURRED WHEN THE REAR ENGINE MOUNT FAILED CAUSING THE ENGINE TO DROP. MANAGEMENT ([XXX] ) IS ATTEMPTING TO BLAME THE MECHANIC ([XXX] ) FOR THE FAILURE. THIS FAILURE IS A DIRECT RESULT OF NAVISTAR COST REDUCING THE PART FROM A 3 BOLT DESIGN TO A 2 BOLT DESIGN. THIS DESIGN NEGLIGENCE BY NAVISTAR HAS THE POTENTIAL TO CAUSE INJURY OR DEATH TO SERVICE PERSONNEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

THE INTERNATIONAL DT466E DIESEL MOTOR THAT HAS CYLINDER LINER O-RING SEALS THAT FAIL PREMATURELY CAUSING THE ANTIFREEZE TO BE LEAKED INTO THE OIL CAUSING THE BEARINGS IN THE MOTOR TO FAIL. THE DT MOTOR HAS BEEN AROUND SINCE THE 1960'S IN THE INTERNATIONAL HARVESTOR FARM TRACTORS AND HAVE NOT HAD THIS CONCERN. MY 2004 INTERNATIONAL 4300 TRUCK SLOWLY PUT THE ANTIFREEZE IN THE OIL AT 204,000 CAUSING SEVERE ENGINE DAMAGE. THE ESTIMATE FOR REPAIR IS APPROX $14,000 DOLLARS. MY CONCERN IS THAT THE MOTOR SHOULD OF GONE 500,000 MILES BEFORE IT NEEDED OPENED UP FOR A OVERHAUL. I CAN GET 200,000 MILES OUT OF A GAS MOTOR AND NOT OF SPENT $5,500 FOR THE SEMI GRADE DIESEL MOTOR. IF YOU SEARCH DT466E ENGINE PROBLEMS ON GOOGLE YOU WILL FIND MANY DISGRUNTLED DT OWNERS WHO CANT GET 250,000 MILES OUT OF THEIR DT BEFORE IT FAILS. INTERNATIONAL HAS GOODWILLED SOME REPAIRS PROVIDING THE PARTS TO OVERHAUL THE MOTOR(NOT MINE YET AND I HAVE CALLED THEM). IT SEEM FROM MY EXPERIENCE AS A CHEVROLET SERVICE MANAGER FOR 16 YEARS THAT ABOUT THE YEAR 2000 INTERNATIONAL MADE DESIGN CHANGES THAT INTRODUCED THIS PROBLEM TO WHAT USE TO BE A BULLET PROOF MOTOR. THE YEARS THAT ARE SEEING PREMATURE FAILURES ARE BETWEEN 2000-2007 ALL DT466E MOTORS. DUE TO THE SLOW DOWN IN THE ECONOMY I CAN NOT AFFORD TO SPEND $14,000 TO FIX IT OF $100,000 TO REPLACE IT. I JUST PAID OFF THIS TRUCK IN THE FIRST QUARTER OF THIS YEAR AND HOPED TO RUN IT A COUPLE OF YEARS WITHOUT A PAYMENT SO I COULD PUT MY DAUGHTER THRU COLLEGE. BUT NOW IM SETTING HERE WITH A TRUCK THAT WAS WORTH $40,000 IN RUNNING CONDITION WITH 200,000 MILES ON IT, TO HAVING A TRUCK SETTING IN MY YARD THAT'S NOW WORTHLESS TO ME AND WORTH ABOUT $15,000. INTERNATIONALS ACTIONS HERE ARE CAUSING GREAT FINANCIAL HARDSHIP ON THE SMALL BUSINESS OWNERS THAT HAVE PUT THEIR TRUST IN THIS MOTOR ONLY TO BE LET DOWN. WHILE YOU ARE AT IT LOOK AT THE FORD 6.0, 6.4 MOTORS THEY ALSO ARE BUILT BY INTERNATIONAL THAT HAVE A VARIETY OF DRIVEABILITY AND MECHANICAL CONCERNS. *TR

TL* THE CONTACT OWNS A 2005 INTERNATIONAL 4300 DUMP TRUCK. THE CONTACT STATED THE ENGINE WOULD SLIP INTO IDLE MODE AND WHEN DEPRESSING THE ACCELERATOR PEDAL, IT WOULD NOT RESPOND. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THERE WERE NUMEROUS WARNING LIGHTS ILLUMINATED ON THE DASHBOARD WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WIRING HARNESS WAS REPLACED. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 89,000. UPDATED 7/16/10 *CN THE CONSUMER STATED THE WIRING HARNESS HAD FRICTION BREAKS IN NUMEROUS SPOTS; ALONG THE FRAME AND ENGINE CAUSING A SHORT AND CAUSED THE TRUCK TO SHUT DOWN WITH NO WARNING. THE TRUCK HAD TO BE TOWED TO THE DEALER TWICE. UPDATED 07/22/10*JB

TL*THE CONTACT OWNS A 2001 INTERNATIONAL 4700LP SERIES BOX TRUCK. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD STOP FUNCTIONING WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE ODOMETER ALSO DID NOT INDICATE THE AMOUNT OF MILES TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT WAS OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. UPDATED 07/26/10. *LJ THE CONSUMER STATED THE SPEEDOMETER WAS NOT WORKING, AS WELL AS THE FUEL GAUGE, TEMP, OIL AND ODOMETER. UPDATED 09/28/10

TL* THE CONTACT OWNS A 2006 INTERNATIONAL CE BUS. WHILE DRIVING AT SPEEDS OF 50 MPH, THE VEHICLE STALLED. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND DISCOVERED A FUSE HAD FAILED. THE CONTACT REPLACED THE FUSE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER TO BE EXAMINED. THE FAILURE AND CURRENT MILEAGES WERE 35,000.

2009 INTL PRO STAR STRUCK A GATE WHILE TRYING TO MAKE A U-TURN. *BF (OHIO TRAFFIC CRASH REPORT # 10-0122-91)*JB UPDATED 05/13/10 *BF