INTERNATIONAL Complaints

TL* THE CONTACT OWNS A 2004 INTERNATIONAL 4300. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS ENGAGED WHICH RESULTED IN THE VEHICLE MOVING INTO A SIDEWAYS DIRECTION. THE FAILURE OCCURRENCE WAS WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS,THE TYPE OF SERVICE REPAIRS PERFORMED WAS UNKNOWN. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 800. THE CURRENT MILEAGE WAS 12,000.

THE FIFTH WHEEL ON THE TRACTOR IS NOT HIGH ENOUGH AND DOES NOT CLEAR FROM THE FIFTH WHEEL ASSEMBLY. WHEN MAKING TURNS THERE ARE BARS TO PROTECT THE HYDRAULIC LIFT CYLINDER FROM DAMAGE CAUSED BY THE TRAILER. THE BARS ARE TOO HIGH SO WHILE MAKING TURNS WHILE HOOKED UP TO A TRAILER, THE BARS CONTACT THE TRAILER AND GET LOCKED WITH THE TRAILER PREVENTING YOU FROM CONTROLLING THE STIRRING OF THE TRACTOR. THE ONLY WAY TO UNLOCK THE TRACTOR IS TO RAISE THE HYDRAULIC LIFT LONG ENOUGH TO COUNTER STIR THEN LOWER THE HYDRAULIC LIFT. IT IS VERY DANGEROUS WHEN TURNING WHERE THERE ARE OTHER VEHICLES. I HAVE PICTURES OF THE INCIDENT. THE COMPANY REBUILT THE FIFTH WHEEL ON DEC OF 2009 BUT EQUIPMENT IS STILL NOT SAFE. *TR

ELECTRICAL PROBLEMS, GAUGES KEPT RESETTING THEMSELVES, LOSS OF POWER. I BROUGHT THE TRUCK BACK TO LIBBERTY INTERNATIONAL, I HAVE 32 REPAIR ORDERS IN 12 MONTHS. INTERNATIONAL 5900I 2007 BUT MANUFACTURED ON AUG6 06. MY TRUCK BURNT DOWN HAD INVESTIGATIONS DONE. NAVISTAR CAME OUT WITH A RECALL ON SEALED BATTERY CABLES NOT MAKING CONTACT. TOLD ME I DO NOT HAVE SEALED BATTERY CABLES, I WENT DOWN TOOK PICTURES OF CABLES I DO HAVE SEALED BATTERY CABLES. TOLD ME MY TRUCK WAS MANUFACTURED IN AUGUST 6 06 THE RECALL IS FOR JAN 1 2007. I HAVE PROOF OF ELECTRICAL FAILURE R/O AND PICS TO SHOW I HAVE THE SAME THING THEY MENTION IN RECALL. I HAVE BOUGHT THEIR DVD SERVICE INFORMATIONS SOLUTIONS. I WOULD LIKE TO HAVE THE RECALL COME BACK TO AUGUST 1 2006 INSTEAD OF JANUARY 1 2007. *TR

WE'VE HAD TWO ENGINE FAILURES WITH THIS TRUCK. THE FIRST OCCURRED AT 121,000 MILES WHEN AN O-RING ON A CYLINDER SLEEVE FAILED LETTING COOLANT FILL THE CRANKCASE AND REQUIRING A COMPLETE ENGINE OVERHAUL THAT COST US OVER $6,000 DOLLARS. THE TRUCK WAS MORE THAN 3 YEARS OLD SO WE HAD TO PAY FOR THE REPAIRS. AFTER PUTTING ONLY 40,000 MILES ON THE REBUILT ENGINE IT HAS THROWN A ROD OUT THE SIDE OF THE BLOCK COMPLETELY RUINING THE ENGINE. IT WILL HAVE TO BE REPLACED AT AN ESTIMATED COST OF $16,000. WE HAVE CONTACTED NAVISTAR BECAUSE THE SERVICE TECHNICIAN SAID BOTH FAILURES WERE CAUSED BY POOR WORKMANSHIP, DEFECTIVE MATERIALS, OR FAULTY DESIGN. NAVISTAR HAS REFUSED TO STAND BEHIND THEIR PRODUCT. *TR

THIS SCHOOL DISTRICT HAS FOUR INTERNATIONAL REAR-ENGINE SCHOOL BUSSES; TWO EACH 2007 MODEL RE PB 305'S AND TWO EACH 2009 RE PB 305'S. THREE OF THEM HAVE ROTTEN HEATER HOSING. ONE BUST WITHIN THE CAB AND SPRAYED THE DRIVER. THE HOSING IS ROTTEN FROM THE ENGINE FORWARD. THE THREE VIN'S ARE: THE FOURTH ONE, HAS NOT HAD A PROBLEM --- YET. *TR

-SET OF DUALS CAME OFF DUE TO AXLE NUT COMING LOOSE- 2007 INTERNATIONAL 5900 DUMP TRUCK WITH MILEAGE 109,521 ON JUNE 26, 2009 WHILE TRAVELING DOWN A COUNTY HIGHWAY THE TRUCK ACTED AS IF IT SLIPPED OUT OF GEAR WHEN HE COULD NOT GET THE TRUCK TO DRIVE AGAIN HE WAS BEGINNING TO PULL OVER WHEN HE NOTICED THE DUALS WERE SLIDING OUT FROM UNDER THE TRUCK ON THE LEFT FRONT DRIVE AXLE. PACKER CITY INTERNATIONAL A LOCAL DEALER IN WAS CALLED AND THEY SENT A SERVICE TRUCK OUT AND ALSO HAD TO CALL A TOW TRUCK FOR ASSISTANCE TO GET THE TRUCK BACK FOR REPAIRS. THE TRUCK WAS BROUGHT BACK TO THE SERVICE CENTER AND ONCE INSPECTED AND REPAIRED IT WAS DETERMINED THAT IT WAS A FAILURE ON BEHALF OF THE AXLE WHEEL NUT (MERITOR). THIS UNIT IS A 2007 WITH ONLY 109,521 MILES AND HAS NEVER BEEN WORKED ON OTHER THAN AT THE DEALER WE FEEL IT SHOULD BE A WARRANTY ISSUE AND HAVE DISPUTED THE CHARGES HOWEVER INTERNATIONAL HAS REJECTED IT AS A WARRANTY ISSUE. WE HAVE IN OUR POSSESSION THE AXEL NUT FROM THE UNIT AND IT IS VERY APPARENT THAT THERE WAS NEVER A LOCKING CLIP OR PIN ON ONE SIDE THERE IS NO EVIDENCE OF ANY WELD OR MARKINGS THAT CLEARLY SHOULD HAVE BEEN VISIBLE ON THE NUT. THE AXLES ON THIS UNIT ARE MERITOR; AXLES OF THIS TYPE HAVE MERITOR PART #S 227,228,229 AND 230. THIS COULD HAVE CAUSED INJURY TO NOT ONLY THE DRIVER OF THIS UNIT AND ALSO TO ALL OTHER MOTORIST ON THE HIGHWAY THAT DAY, EVEN WORST YET IT COULD HAVE BEEN A FATAL SITUATION. WE ARE NOT ONLY CONCERNED ON THE SAFETY ISSUES THAT COULD OCCUR SHOULD THERE BE FUTURE FAILURES SUCH AS THE ONE WE HAVE EXPERIENCED BUT ALSO WITH THE EXPENSES THAT SHOULD NOT BE OUR RESPONSIBILITY DUE TO THEIR FAULTY PARTS. IT IS IN OUR OPINION THAT MERITOR AND INTERNATIONAL SHOULD INVESTIGATE SUCH PARTS FOR THE SAFETY OF ALL, ALSO WE ARE SUGGESTING THAT SUCH MODELS WITH THE PART NUMBERS LISTED ABOVE BE UPDATED TO A DOUBLE NUT SYSTEM. *TR

CRACKING OF THE FRAME WHERE THE FRONT SPRING MOUNTING PLATE FOR THE REAR SUSPENSION MOUNTS TO THE FRAME. WE HAVE FIVE VEHICLES THAT SERIAL NUMBERS ALL FALL RIGHT IN LINE WITH ONE ANOTHER AND FOUR OF THE FIVE VEHICLES HAVE EXPERIENCED A CRACKED FRAME. ON TWO OF THE VEHICLES A MOUNTING BOLT WAS MISSING. ALL FOUR OF THE VEHICLES SHOW SIGNS OF LOOSE MOUNTING BOLTS, AND CRACKS IN THE FRAME AT THE SAME LOCATIONS. *TR

I HAVE HAD SEVERAL CONTINENTAL HSL TIRES FOR SEMI TRUCKS AND HAVE HAD PROBLEMS WITH EVERY TIRE FROM TREAD SEPARATIONS TO OUT OF ROUNDNESS TO BLOW OUTS AND THE DEALERS ALWAYS GIVE ME THE SAME OLD SONG AND DANCE AND I AM FED UP WITH THERE LIES,THE FINAL STRAW WAS AROUND 4-18 -09 I HAD A STEER TIRE TREAD SEPARATE AND THE TREAD CAME OFF TO THE INSIDE AND BROKE THE BRAKE LINE ( I STILL HAVE THE REMAINS ) ALMOST CAUSING ME TO GO OFF OF A BRIDGE WHEN I CONTACTED THE MANUFACTURE THEY WANT THE TIRE BUT WITH ALL THE PAST PROBLEMS WITH THIS BRAND OF TIRE I REFUSED TO LET IT GO I WANT SOMETHING DONE ABOUT THIS BECAUSE THE MANUFACTURER AND THE DEALERS NOW SAY THEY HAVE NO RECORDS OF ANY COMPLAINTS FROM ME,THIS TIRE BRAND HAS CAUSED HOLES IN THE FLOORS OF TWO OF MY TRAILERS,COUNTLESS VIBRATION PROBLEMS,AND SEVERAL NEAR FATAL INCIDENTS AND THEY ACT AS IF THIS COMPLAINT IS THE FIRST TIME THEY HAVE HEARD OF THIS SO PLEASE PLEASE PLEASE DO SOMETHING ABOUT THIS,THANK YOU *TR

FUEL THERMOSTAT ON VT365 ENGINE LOCATED ON FUEL FILTER ASSEMBLY OVERHEATS, MELTING FUEL THERMOSTAT CASING. FUEL LEAKS PAST ELEMENTS INTO CASING AND ALLOWS FUEL UNDER PRESSURE TO SPRAY OUT THE CRACKS AND/OR TWO SMALL HOLES IN EXTERNAL SIDE OF THERMOSTAT UNIT, COVERING ENGINE WITH DIESEL FUEL. POTENTIAL FOR ENGINE FIRE. THIS WAS NOTED ON TWO SEPARATE UNITS. *TR

TL*THE CONTACT OWNS A 2010 INTERNATIONAL LONESTAR TRUCK. THE CONTACT STATED THAT THE WINDSHIELD BEGINS TO ICE UP WHILE DRIVING 55 MPH IN 20 DEGREE WEATHER AND SNOW. THE MANUFACTURER WANTED TO SEND HIM A HEATED WINDSHIELD, BUT THE CONTACT DOES NOT WANT TO FEEL LIKE A "LAB RAT" FOR TESTING NEW THINGS ON THE VEHICLE. HE CANNOT AFFORD TO DRIVE 75 MILES TO THE DEALER EVERY TIME THE FAILURE OCCURS. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE VISIBILITY IS POOR DURING INCLEMENT WEATHER. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 16,000. UPDATED 04/17/09. *LJ THE DRIVERS DOR HANDLE BROKE AND THE EMISSIONS CONTROL SYSTEM WAS INOPERATIVE AND THE FUEL LINES WERE LEAKING AFTER THEY WERE SUPPOSED TO BEEN FIXED. UPDATED 04/21/09.*B