INTERNATIONAL Complaints

TL*THE CONTACT OWNS A 2006 INTERNATIONAL 4000. THE BODY OF THE VEHICLE SHIFTS WITH OR WITHOUT WEIGHT BEING APPLIED. AS A RESULT, THE CONTACT CANNOT PLACE ANYTHING HEAVY ON THE VEHICLE, AND IT HAS NEARLY FLIPPED OVER SEVERAL TIMES AT VARIOUS SPEEDS. HE PAID THE DEALER $2,000 TO REPAIR THE VEHICLE, BUT THE FAILURE PERSISTS. THE FAILURE IS DUE TO HOW THE BODY IS ATTACHED TO THE FRAME. THE CURRENT MILEAGE WAS 31,000 AND FAILURE MILEAGE WAS 280.

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 65,000.

2006 INTERNATIONAL TRUCK CAUGHT ON FIRE IN OUR SERVICE GARAGE. THE VEHICLE WAS UNATTENDED FOR A SHORT TIME BEFORE THE FIRE. THIS HAPPENED DAYS AFTER WE HEARD THAT THE OHIO DEPARTMENT OF TRANSPORTATION NO LONGER PARKS THEIR TRUCKS INSIDE DUE TO FIRES OF THIS NATURE. *TR

ABS LIGHT COMES ON AND THE HYDRAULIC BRAKES LOCK UP. THIS IS A RECURRING PROBLEM WITH THIS TRUCK. THE FIRST TIME THE ABS WENT OFF AND BRAKES RELEASED. THE SECOND TIME WAS IN SEPTEMBER 2006 WHEN THE ABS LIGHT STAYED ON. I HAD THE BRAKE LINES REPLACED AND THE SYSTEM RESET AND I ADDED AN EXHAUST BRAKES TO HELP WITH THE BRAKING. THIS COST ME AROUND $5,500. THE MILEAGE WAS ABOUT 10,200. JANUARY 7, 2008 THE ABS LIGHT CAME ON AND THE BRAKES LOCKED UP AGAIN, THIS TIME CAUSING MORE EXTENSIVE DAMAGE. THE ROTORS, CALIPERS, PADS, AND WHEEL SENSORS, HAVE TO BE REPLACED ON ALL WHEELS. THE ESTIMATE FROM THE DEALER THIS TIME IS ABOUT $5,500. I NOW HAVE 17,000 MILES ON THE TRUCK AND I AM AFRAID TO DRIVE IT. I HAVE CALLED CUSTOMER SERVICE AND FILED AN INCIDENT REPORT. I CAN NOT GET PAST CUSTOMER SERVICE. DESPITE PROMISES AND MY REPEATED CALLS, NO ONE WILL CALL ME BACK TO DISCUSS THIS PROBLEM. I HAVE SEARCHED THE INTERNET AND FOUND I AM NOT ALONE WITH THIS PROBLEM, EVENTUALLY SOMEBODY WILL BE KILLED DRIVING THESE TRUCKS. *TR

SPRING HANGERS ON OUR INTERNATIONAL 9900I TRUCKS, ON THE REAR DRIVE AXLES HAVE BEEN CRACKING AND BREAKING INTO TWO PIECES. WE HAVE HAD 2 OR 3 SO FAR THAT HAVE BROKEN. IF THEY ARE NOT CAUGHT IN TIME THE AXLES COULD MOVE OUT OF ALIGNMENT AND CAUSE THE TRUCK TO DOG WALK OUT OF THEIR LANE OF TRAVEL. *TR

TL*THE CONTACT OWNS A 2008 INTERNATIONAL CF600 (NA). WHILE DRIVING BETWEEN 40-45 MPH, THE VEHICLE SHUT DOWN. THE CONTACT PULLED OFF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE DIAGNOSIS WAS THAT THERE WAS FAILURE WITH THE WIRE CONNECTIONS. THE SECOND TIME THE FAILURE OCCURRED, THE VEHICLE HAD TO BE TOWED AND THE DIAGNOSIS WAS THAT THE SOLENOID WAS DEFECTIVE. THE THIRD TIME, THE VEHICLE FINALLY STARTED AND WAS DRIVEN TO THE DEALER. THE DIAGNOSIS WAS THAT THE FUEL PUMP WAS DEFECTIVE. THE CONTACT STATED THAT THE VEHICLE HAULS 19,500 POUNDS OF CERAMIC TILES. PRESENTLY, HE DOES NOT TRUST OR WANT TO DRIVE THE VEHICLE. THE CONTACT FILED TWO COMPLAINTS WITH THE MANUFACTURER; ONE IN DECEMBER OF 2007 AND ANOTHER IN JANUARY OF 2008. HE HAS NOT HEARD BACK FROM THE MANUFACTURER SINCE FILING THE COMPLAINT. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE WAS 6,500 AND FAILURE MILEAGE WAS 866. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 7400. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND OIL IN THE HIGH PRESSURE FUEL RAIL. ON SEPTEMBER 6, 2006, THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE REPAIR WAS PERFORMED UNDER WARRANTY. THE LEAK RESUMED WHEN THE WARRANTY EXPIRED IN JULY OF 2007. THE FAILURE OCCURS WHENEVER THE ENGINE IS RUNNING AND IS LOCATED DIRECTLY ABOVE THE STARTER NEAR SEVERAL ELECTRICAL PARTS. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 23,983 AND FAILURE MILEAGE WAS 23,590.

THE VEHICLE WAS PARKED AND THE DRIVER GOT OUT OF THE VEHICLE. THE EMERGENCY BRAKE WAS NOT SET AND THERE IS NO WARNING IN THE VEHICLE FOR THAT. THE VEHICLE ROLLED DOWN A STREET, WENT THROUGH A FENCE AND HIT TWO SMALL CHILDREN PLAYING IN THE YARD. THIS TRUCK HAS NO "PARK" GEAR SO IT SHOULD REQUIRE THE EMERGENCY BRAKE TO BE SET BUT IT DOES NOT. THE MANUFACTURER SAYS THERE IS NO BELL OR LIGHT FROM THE FACTORY BUT THEY CAN ENABLE THIS AT THE DEALER FOR AN EXTRA CHARGE. THE VEHICLE IS A 2006 INTERNATIONAL 4300 TRUCK WHICH IS A POPULAR CHASSIS FOR SCHOOL BUSES. THIS IS A BIG OVERSIGHT FROM THE MANUFACTURER AND THEY ARE NOT CORRECTING THE HAZARD. *JB

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 4000. THE VEHICLE WAS ATTACHED TO THE BED OF THE TOW TRUCK. THE WINCH POPPED AND CAUSED THE VEHICLE TO ROLL OFF THE BED AND CRASH INTO ANOTHER VEHICLE. NO VEHICLE INFORMATION WAS AVAILABLE.