INTERNATIONAL Complaints

SEAT BELTS, MANUFACTURED BY AMSAFE PART NUMBER 80149205 ARE DEFECTIVE AND WILL NOT LATCH. *TT *DT *TR 8 VIN NUMBERS FOR INTERNATIONAL BUSES EQUIPPED WITH DEFECTIVE SEAT BELTS UPDATED 10/3/18*JB; 10/10/18*JB BROKEN SEAT BELT UPDATED 10/3/18*JB

ENGINE MOUNTED AIR COMPRESSOR FAILED. ONLY 300,000 MILES ON THIS COMMERCIAL TRUCK. SUDDEN AIR LOSE CAUSING AIR BRAKES TO LOCKUP ON INTERSTATE HIGHWAY. NO WAY TO MOVE TRUCK CAUSING A POSSIBLE REAR END COLLISON. WAS TOLD BY THE DEALER NETWORK THIS A VERY COMMON FAILURE AND THEY NO LONGER USE THIS COMPRESSOR. DEALER RECOGNIZED PROBLEM IMMEDIATELY OFFERING A $5000 UPGRADE AT OWNERS EXPENSE. NO RECALLS OFFERED BY NAVISTAR-INTERNATIONAL COMPANY. PLEASE REVIEW FOR PUBLIC SAFETY REASONS.

PURCHASED JANUARY 25, 2018. WHEN DRIVING FROM LAZYDAYS DEALER IN TAMPA, FL, I HAD TO HOLD THE WHEEL TO THE LEFT TO KEEP THE VEHICLE IN THE LANE. AT THE FIRST REST AREA I PULLED OFF AND SWITCH DRIVERS WITH MY SON JOHN. WHILE FOLLOWING BEHIND I NOTICED IT WAS LEANING TO THE LEFT REAR. AFTER PARKING IT AT OUR STORAGE LOCATION. JOHN REMARKED THAT IT DROVE LIKE AN OLD BOX TRUCK THAT WAS NOT LOADED CORRECTLY. I ATTEMPTED TO CALL THE DEALER DID NOT HAVE CALLS RETURNED. FEBRUARY 19, 2018 DROVE 321 MILES TO FLIMINGO NATIONAL PARK. HAD TO KEEP WHEEL TO LEFT TO GO STRAIGHT WHEN A TRUCK WOULD PASS US THE MOTOR HOME WOULD GO INTO THE RUMBLE STRIPS ON THE RIGHT HAND SIDE. ON THE RETURN TRIP WE STOPPED AT LAZYDAYS TO HAVE IT CHECK OUT. THE SERVICE MANAGER SAID THE NEXT OPEN APPOINTMENT WAS IN THE FIRST WEEK IN APRIL. THEY SUGGESTED THAT I LET IT THERE AND THEY WOULD TAKE TO INTERNATIONAL TO HAVE THE ALIGNMENT CHECKED. WITHOUT ANY OTHER WAY HOME I ELECTED TO DRIVE IT HOME AND THEN TAKE IT TO INTERNATIONAL OF OCALA. AFTER I ARRIVED HOME I LOOKED OVER THE COACH DESIGN AND FOUND THAT IT HAD BEEN BUILT WITH CONSIDERABLY MORE WEIGHT ON THE LEFT THAN THE RIGHT. BOTH SLIDE OUTS, GENERATOR, FRESH WATER TANK, GRAY WATER AND BLACK WATER TANKS FAVOR THE LEFT SIDE. WHEN I CRAWLED UNDER THE COACH I WAS COMPLETELY HORRIFIED. THE FRAME HAD BEN ALTERED FROM THE FACTORY BY A THIRD PARTY. THE WHEELBASE WAS ALTERED BY CUTTING A SECTION OUT OF THE FRAME AHEAD OF THE REAR DRIVE AXLE AND THEN WELDING IT BACK TOGETHER DID NOT FOLLOW THE NAVISTAR INTERNATIONAL BODY BUILDERS HANDBOOK. THE WELDS ARE THE WORST LOOKING WELDS I HAVE EVER SEEN AND CRACKS ARE ALREADY FORMING.

THE EGR VAL THE REGEN SYSTEM THE MOTOR IT SELF IT BROKEN TWO OIL CHECK TUBE WHEN THEY WAS REPLACE IT WAS LONGER THEN THE ONE BROKEN IT SHOW MORE OIL THAT WAS IN THE MOTOR THE MOTOR BEGAN TO KNOCK THERE WAS PROLEM WITH THIS MAXXFORCE MOTOR FROM DAY ONE IT BROKE DOWN BEFORE I MADE IT HOME I COULD NOT GET ANY HELP FROM THE DEALER IT COST ME 16,000 THOUSAND DOLLAR TO HAVE IT REPAIRED

TRUCK KEEPS SHUTTING DOWN NAVISTAR IS REFUSING TO FIX IT OR TO REPLACE OR BUY IT BACK FOR WHAT I OWE IT HAS BEEN GOING ON FOR TWO YEARS . THEY HAVE LOST MANY LAW SUITS TO LARGE COMPANIES BUT ATE REFUSING TO HELP THE ONE TRUCK OWNER. THE ISSUE HAPPENS WHILE DRIVING SITTING STILL . JUST WHEN EVER THEY KNOW IT DOES THIS AND JUST REFUSES TO MAKE IT RIGHT. I NEED HELP

OUR BUS WAS AT INTERNATIONAL DEALER IN TUSCALOOSA HAVING WARRANTY WORK DONE. WHILE SERVICE DEPARTMENT WAS DOING WORK ON BUS IT CAUGHT FIRE AND WAS DESTROYED. THIS OCCURRED ON JULY 31 2017. THE DEALER'S (SOUTHLAND) INSURANCE CARRIER TOLD ME ON PHONE AUGUST 24TH THAT THE MANUFACTURER HAD A KNOWN ISSUE WITH THIS PRODUCT AND THAT IS WHY THINGS ARE TAKING SO LONG .SAID FIRE INVESTIGATOR HAS REQUESTED MECHANICAL ENGINEER. TRAVELERS INSURANCE IS CARRIER FOR SOUTHLAND INT. [XXX] [XXX] IS WHO I TALKED TO FROM TRAVELERS ON AUGUST 24TH CLAIM # [XXX] WE HAVE 5 MORE OF THESE BUSES IN USE AND MULTIPLE ENGINE ISSUES. CONCERNED WITH SAFETY AFTER THIS ONE BURNED. MY NAME [XXX] TRANSPORTATION SUPERVISOR [XXX]DEPT. OF ED VERNON ALABAMA [XXX] THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 INTERNATIONAL LONESTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED TO APPROXIMATELY 5 MPH. ALSO, AN INDICATOR STATING THAT THE FUEL TANK WAS LOW ON FUEL ERRONEOUSLY APPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DEF SYSTEM WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS AVAILABLE. THE FAILURE MILEAGE WAS 187,000.

WHILE IN MOTION THE ALUMINUN HANGARS ON MUD FLAP SPLASH GUARD ASSEMBLY BROKE OFF AT HANGAR SECURMENT AREA WEAKENED IN FRONT OF DUAL TIRES FAILED AT 465;000 MILES BOTH BRAKETS FAILED LEFT AND RIGHT AND FELL OFF ON TO ROAD, HANGAR, MUDFLAP ASSEMBLY DUE TO POOR TENSILE DESIGN OF ALUMINUM SERATED.. I REPLACED AT $500.00 BOTH HANGR AND MUD FLAP COST TO ME NOTIFIED NAVIISTAR INYTERTNATIONAL AND CREATED A CASE FILE THERE 3775108 LAST MAY. SUBSEQUENTLY, LAST WEEK 7.18.2017, THE HOOGD GRILLE CLIPS FAILED ON BUMPY RAODS AND THE GRILLE ASSEMBLYFLEW OFF. THERE ARE 4 BOLTS ON ON THE BOTTOME OF THE GRILLE SECUREING THE GRILL TO THE BODY. CLIPS AT THE TOP HOLD THE GRILL IN BUT FAILED OVER BUMPY ROADS AND GRILL FELL FOREWARD IN MOTION CRACKED OFF BROKE PLASTIC SECUREMENT 4 SCREW PLASTIC HOLDERS PART OF THE HOOD BODY AND RIPED OFF. NAVISTAR NOW HAS 4 MORE BOLTS AT THE TOP ON THEIR 2016, 2017 NEW TRUCK MODELS ADMITTING 4 BOLTS WERE NOT A VIABLE ENGINEERING SECUREMENT. MUD FLAPS ASSEMPBLEY 2 OF THEM ARE ON THE ROADS AND A GRILE FROM POOR NAVISTAR INTERNATIONAL ENGINEERING. FLEET NEEDS TO BE GROUNDED. PEOPLE WILL GET KILLED. SO, IN 3 MONTHS 2 MUD FLAPS FELL OFF THE TRACTOR AND THE GRILLE FLEW OFF DUE TO IMPROPER SECUREMENT TO THE TRACTOR. ENGINEERING DID A CHEAP JOB. MORE WILL FAIL. MORE COMPONENTS WILL FAIL ON 1,000S OF TRACTORS OUT THERE. I EXPECT TO BE REIMBURDSED IN FULL. REPAIRS OVERALL WILL COST ME $20,000 IN LOST LOADS DUE TO NAVISTAR ENGINEERING FAILING ON MY GRILLE, HOOD, MUD FLAPS AND THEY WILL KILL INNOCENT PEOPLE AS WE SPEAK DUT TO THEIR NEGLAGENCE. THJE NEW TRUCKS HAVE 4 MORE BOLTS ADDED TO THE TOP OF THE GRILL THEY FIXED THE PROBLEM BUT NOT ON THE 2015, 2014, 2013, 2012S THE GRILL WILL FALL OFF THEY RECOGNIZE THERE SCREWUP AND GRILLS FELL OFF

BRAKES ARE ENGAGING ON ITS OWN. EVEN WHEN DRIVING AT VERY HIGH SPEEDS. I WAS ON A MAJOR INTERSTATE IN OHIO AND THE TRUCK WAS BRAKING VERY HARD ON ITS ON. HAPPENED ON 2 DIFFERENT OCCASIONS ON THE SAME DAY

TL* THE CONTACT LEASED A 2006 INTERNATIONAL 4300. WHILE DRIVING IN THE RAIN, WATER MADE CONTACT WITH THE FUSE BOX IN THE CABIN OF THE VEHICLE. THE NEXT DAY, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE LEASING GARAGE, BUT WAS NOT DIAGNOSED OR REPAIRED. WHEN THE WATER DRIED OUT OF THE CABIN THE NEXT DAY, THE VEHICLE WAS ABLE TO START AND BE DRIVE. THE LEASING COMPANY WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 410,000.