INTERSTATE Complaints

THE WIRING FOR THE ELECTRIC BRAKES IS ROUTED BETWEEN THE AXLE U-BOLTS AND THE FRAME. ANY BUMPS OR POTHOLES THAT CAUSE THE AXLE TO MOVE WILL SEVER THE WIRES AND REMOVE ALL TRAILER BRAKING. I PURCHASED A NEW TRAILER ON 8/12/2020 AND THE BRAKES FAILED ON THE FIRST USE. THE MAIN WIRE IS VISIBLY CRUSHED AND SEVERED REMOVING THE BRAKING CAPABILITY FROM BOTH AXLES. THE PHOTO SHOWS THAT THE WIRING WAS FIXED BY THE MANUFACTURER TO BE ROUTED IN THIS LOCATION.*DT CONSUMER SAYS THAT DAMAGED WIRES ARE LOCATED ON THE FRONT DRIVER'S SIDE WHEEL. HE SAYS THE CARGO ADDED WEIGHED WAS JUST UNDER 3500 LBS, WHICH IS L BELOW THE 7000 LB TRAILER RATING. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. *DL

TL* THE CONTACT OWNS A 2017 INTERSTATE VICTORY TRAILER TOWED BY A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRAILER DETACHED FROM THE HITCH ON THE VEHICLE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS AWAITING A RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT APPLICABLE. .UPDATED 11/09/17 *BF CARFAX CANNOT PROCESS VIN UPDATED 7/16/18*JB

TL* THE CONTACT OWNS A 2012 INTERSTATE TRAILER 1 7X16 V-FRONT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKES, HE NOTICED THAT THE BRAKES ON THE SECOND AXLE DID NOT ENGAGE. HE INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKES WERE COOL TO THE TOUCH. THE VEHICLE WAS TAKEN TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THERE WAS A DISCONNECTED WIRE AND RE-FITTED IT. THE VEHICLE WAS REPAIRED BY RECONNECTING AND FITTING THE LOOSE WIRE. APPROXIMATELY TWO WEEKS AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5. THE CURRENT MILEAGE WAS APPROXIMATELY 200.

TL*THE CONTACT OWNS A 2007 INTERSTATE LOAD RUNNER(NA). THE CONTACT STATED THAT THE LEFT REAR SPRING SHACKLE WAS SPOT WELDED CAUSING IT TO FRACTURE. THE DEALER WAS NO LONGER SELLING THOSE TYPE OF VEHICLES AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 INTERSTATE TRAILER, MODEL ICC1022TA2. THE CONTACT STATED THAT THE TRAILER WAS UNBALANCED AND WOULD SWING BACK AND FORTH ABNORMALLY. WHEN DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE WOULD SWAY MORE RAPIDLY. THE CONTACT WANTED TO RETURN THE TRAILER BUT THE MANUFACTURER DECLINED THE CONTACT'S REQUEST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS UNAVAILABLE.

DT*: THE CONTACT STATED ALL FOUR TIRES ARE SEPARATING IN THE TREAD AREA. THE VEHICLE HAS BEEN TO TWO TIRE DEALERSHIP AND IT WAS DETERMINED THE TIRES CANNOT BE REPAIRED BUT NEED TO BE REPLACED. THE TIRES, MISSION RADIAL ST, ARE LOCATED ON A 2005 INTERSTATE LOAD RUNNER.*AK