2002 ISUZU AXIOM Complaints

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE HAD BECOME RUSTED TO THE POINT WHERE THE CHASSIS AND DIFFERENTIAL MADE THE VEHICLE UNDRIVEABLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 66,405.

I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. THE SECOND ISSUE IS THE BUTTONS ON THE RADIO/HEATING AND COOLING UNIT FALLS OUT. THIS TOO NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. *TR

TRANSMISSION WENT OUT. ALL OF A SUDDEN WOULDN'T GO INTO GEAR. HAS A LITTLE OVER 100,000 MILES. HAVEN'T HAD FIXED YET. HAVING TROUBLE FINDING A MECHANIC TO WORK ON IT. APPARENTLY THIS IS A COMMON THING WITH THIS CAR. RESEARCHED ON-LINE AND LOTS OF POSTING SAME PROBLEM. ONE PERSON SUGGESTED MAKING A COMPLAINT SO THAT MAYBE IT WOULD BE RECALLED. *TR

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN UNUSUAL SCRAPING NOISE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THAT THE FRAME ABOVE THE DRIVERS SIDE REAR TIRE WAS COVERED WITH RUST AND CORRODED. HE ALSO NOTICED THAT THE FRAME AROUND THE FUEL TANK WAS ALSO COVERED WITH RUST. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC BUT NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000.

I WAS DRIVING MY 2002 ISUZU AXIOM ON A MAJOR ROADWAY HEADING FOR A MAJOR HIGHWAY, WHEN IT STARTED VEERING AND BUCKLING FROM LEFT TO RIGHT. IT FELT LIKE A FLAT TIRE. I WAS ABLE TO PULL INTO A PARKING LOT, WHEN IT TOTALLY STOPPED AND I WAS UNABLE TO DRIVE IT. THE TOW TRUCK DRIVER LOOKED UNDERNEATH THE VEHICLE AND TOLD ME THE WHOLE UNDERSIDE WAS RUSTED OUT. WHEN IT ARRIVED AT MY MECHANIC'S GARAGE, HE ALSO TOLD ME THAT THE WHOLE FRAME AND TRAILING ARM WAS RUSTED, AND BASICALLY BEYOND REPAIR. I GOT AN ESTIMATE, WHICH WAS CLOSE TO $5,000.00. I STILL OWE ALMOST $2000.00, REPLACED THE TRANSMISSION A FEW MONTHS BEFORE, AND NEED A VEHICLE. IT HAD 120,000 MILES ON IT WHEN THIS HAPPENED. I NOTIFIED ISUZU, FILED A CLAIM (ISUZU CASE # [XXX] ), BUT WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO, AS THE RUST WAS DUE TO THE SALT ON OUR ROADS IN MASSACHUSETTS. THEN I CALLED THE ATTORNEY GENERAL'S OFFICE, WHO PUT ME IN TOUCH WITH THE SOUTH SHORE ACTION COMMITTEE, WHO BASICALLY TRY TO MEDIATE CLAIMS. IT HAS BEEN A FEW MONTHS AND ISUZU NEVER ANSWERED THEIR COMPLAINT. I AM STILL WAITING FOR SOME SORT OF COMPENSATION, AS THE VEHICLE SHOULD NOT HAVE FALLEN APART DUE TO RUST AND CORROSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECENTLY BOUGHT A USED 2002 ISUZU AXIOM (JANUARY 2010) AND THE TRANSMISSION HAS ALREADY GONE OUT. I WAS RIDING DOWN THE ROAD AND IT JUST WENT OUT. I AM THE SECOND OWNER FOR THIS AUTOMOBILE AND I DON'T UNDERSTAND WHY THE TRANSMISSION IS ALREADY GONE. FROM DOING MY RESEARCH I AM NOT THE ONLY ONE HAVING THIS PROBLEM THERE ARE HUNDREDS OF OTHERS. *TR

2002 ISUZU AXIOM DOES NOT SHIFT. HAVE REPORTED THIS NUMEROUS TIMES TO ISUZU SERVICE PROVIDER AS CAR STILL UNDER WARRANTY (NOT YET 120K). THEY KEEP ADJUSTING IT INSTEAD OF REPLACING IT. EVEN AFTER EACH DEALER ATTEMPT TO MAKE ADJUSTMENTS, THIS VEHICLE, UPON ACCELERATION FROM A STOP OR NEAR STOP, STRAINS WHEN GOING INTO SECOND GEAR, GOES NOWHERE, THEN CLUNKS LOUDLY & LUNGES DRAMATICALLY FORWARD AT A VERY RAPID SPEED. IT SCARES ME BUT I HAVE NO OTHER TRANSPORTATION. ON MY LAST FAMILY TRIP (4/8/10), I THOUGHT I WAS GOING TO GET KILLED AS THE CAR SUDDENLY REFUSED TO SHIFT AND GO UPHILL IN DC ON THE INTERSTATE WHILE IN HEAVY HIGH-SPEED TRAFFIC!!! I HOPE THIS SUV DOES NOT KILL MY FAMILY AND ME. THIS VEHICLE IS DANGEROUS!!! *TR

I HAVE A 2002 ISUZU AXIOM MILEAGE 101,000.. WHILE DRIVING I HIT A POT HOLE - THE FAMILY HEARD A WEIRD SOUND. WE PULLED OVER AND NOTICED THE PASSENGER REAR CONTROL ARM HAD BROKEN AWAY FROM THE FRAME. I TOOK THE VEHICLE TO A WELDING SHOP TO HAVE IT REPAIRED. THE WELDING SHOP CALLED ME AFTER PUTTING THE VEHICLE IN THE AIR THAT THE FRAME WAS TOTALLY ROTTED AWAY.. SOME PLACES OF THE FRAME YOU CAN PUT YOUR HAND THRU THE BOTTOM AND SOME PLACES THRU THE TOP OF THE FRAME. THERE ARE OTHER PLACES THAT CAN NOT BE REPAIRED DO TO SIDE ROT OF THE FRAME.. THE WELD SHOP INFORMED ME THE AXIOM CAN NOT BE REPAIRED AND CAN NOT PASS INSPECTION. I LOOKED ON LINE AND FOUND THE ODI REPORTS OF SIMILAR PROBLEMS - SO HERE IS MY REPORT. THE REST OF THE AXIOM IS PERFECT NO RUST ON THE BODY AND ENGINE RUNS PERFECT. AT THIS TIME THE VEHICLE HAS A INSURANCE VALUE OF $6,700 PER AN INSURANCE ADJUSTOR, BUT INSURANCE WONT COVER IT. SO IM OUT A VEHICLE THANKS TO A COMPANY USING INFERIOR METAL FOR A FRAME. THANK GOD I WASN'T DRIVING FAST AND DIDN'T HAVE A SERIOUS ACCIDENT THAT CAUSED THE LIFE OF A FAMILY MEMBER OR SOMEONE ELSE. *TR

2002 ISUZU AXIOM TRANSMISSION FAILURE. WHEN SHIFTING FROM 1ST TO 2ND GEAR TRANSMISSION GETS STUCK AND CANNOT GO FASTER THAN 20 MPH. AXIOM TRANSMISSION ARE NEAR IMPOSSIBLE TO FIND AND WHEN ONE IS LOCATED IT COSTS 3,000 TO HAVE INSTALLED. *TR

I AM THE ORIGINAL OWNER OF A 2002 ISUZU AXIOM WITH 100,000 MILES ON IT AND IT IS STILL COVERED BY A POWERTRAIN WARRANTY. I AM READING NUMEROUS COMPLAINTS FROM OTHER 2002 AXIOM OWNERS ABOUT HOW THE AXIOM FRAME CAN RUST, ALONG WITH THE REAR TRACTION CONTROL BAR, AND THE REAR TRACTION CONTROL BAR CAN BREAK LOOSE, CAUSING THE VEHICLE TO LOCK UP AND SPIN AROUND IN A CIRCLE. THIS IS AN EXTREMELY DANGEROUS LIFE SAFETY HAZARD. WORSE, THE TYPICAL CONSUMER WILL NOT KNOW HOW TO DETECT THIS PROBLEM UNTIL IT IS TOO LATE. I CALLED AND DISCUSSED THIS WITH A NHTSA REP AND SUPERVISOR TODAY, AND COULD NOT GET THEM TO PROMISE TO HAVE THIS ISSUE EVALUATED BY THE SAFETY ENGINEERS, EVEN THOUGH BEFORE MY COMPLAINT, THERE WERE ALREADY 10 COMPLAINTS FILED BY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM. IT APPEARS THAT ISUZU IS DOING NOTHING ABOUT THIS DANGEROUS PROBLEM. I AM ASKING THAT NHTSA TAKE SOME ACTION TO PROTECT THE LIVES OF ISUZU AXIOM OWNERS, BY CONTACTING ISUZU AND DEMANDING A RECALL OF ALL AFFECTED VEHICLES. ACCORDING TO POSTINGS ON THE EDMUNDS.COM AXIOM FORUM, THIS PROBLEM IS FAIRLY COMMON ON 2002 AXIOMS, BUT MAY AFFECT OTHER AXIOMS AND OTHER ISUZU MODELS, SUCH AS TROOPERS OR RODEOS. BEING AN ENGINEER MYSELF, MY GUESS IS THAT THERE WAS NO OR INADEQUATE CORROSION PROTECTION APPLIED AT THE FACTORY THAT IS CAUSING A PREMATURE FAILURE OF THE FRAME WHERE THE REAR TRACTION CONTROL BAR IS ATTACHED. YOUR PROMPT ATTENTION TO THIS PROBLEM COULD SAVE LIVES, EVEN MINE. PLEASE DO SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE GETS KILLED OR INJURED. *TR