ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 ISUZU RODEO- Galena, IL
The contact owns a 2002 Isuzu Rodeo. The contact recently became aware of severe corrosion on the frame of the vehicle. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 10V436000 (Suspension) approximately 10 years ago. The contact believed that the recall repair should have covered more than just the rear suspension and that the entire subframe should have been included. The vehicle was taken to two independent Collision Centers and was advised that the cost of repair exceeded the value of the vehicle, and the vehicle was declined to be repaired. The manufacturer was informed of the failure. The failure mileage was 91,819.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 ISUZU ASCENDER- Kailua Kona, HI
The contact owns a 2007 Isuzu Ascender. The contact stated that while the vehicle was parked and turned off, the driver’s side window unexpectedly rolled down. There were no warning lights illuminated. Upon entering the vehicle, the contact noticed an abnormally strong smoky odor inside the vehicle. After inspecting the vehicle, the contact discovered that the driver’s door master window switch module had melted and was inoperable. The contact ordered a replacement part for the failure. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle could not be repaired because the door master window switch module was an older module. The manufacturer was made aware of the failure. The approximate failure mileage was 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 ISUZU NPR- Plant City, FL
The contact was the driver of a 2007 Isuzu NPR for work. While driving approximately 50 MPH, the brakes failed to function as intended. The brake booster warning light was illuminated, and the brake pedal was depressed to the floorboard, but the vehicle failed to stop. The vehicle eventually came to a stop at a busy intersection. At the time of the failure, the vehicle was loaded with 400 eight-foot tables. The vehicle was not repaired or diagnosed by an independent mechanic or a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 ISUZU RODEO- Beebe, AR
The contact owns a 2002 Isuzu Rodeo. The contact stated that while driving at approximately 50 MPH, the vehicle stalled. The contact stated that as she was coasting to the right to stop on the shoulder, she observed that there was smoke in the cabin. The contact stated that after she stopped, she opened the driver's side passenger door and saw that smoke was emitting from under the passenger seat, which had been folded over in "cargo mode." The contact lifted the seat and saw that the seat back was melted, with a black spot in the center. The contact stated that she had a cooler in the back that was full of water, and she poured all of it behind and under the seat. The contact saw that the water evaporated. The contact then checked out outside of the vehicle to see if there was any heat source. The contact observed that flames had formed under the rear driver's side wheel well. The contact stated that a person who lived in the house near where she had stopped had observed what was happening and came out with a fire extinguisher and extinguished the fire. The fire department was not called. The contact had the vehicle towed to her residence. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 05V466000 (Fuel System, Gasoline) due to the location of the fuel tank, which was located on the driver's side rear, by the rear wheel well. The failure mileage was approximately 117,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 ISUZU FTR- Newport News, VA
This was a rental truck and I am not the owner, just the operator. The headlights are too bright and I have almost been crashed onto when other drivers were blinded by the headlights. I am not sure but believe this is the first year this model truck has these bright led headlights.
Source: NHTSA WEB SITE -
-
2016 ISUZU NPR- Chesapeake, VA
Vacuum pump on the motor that supplies vacuum to the brake booster. We have replaced this pump (Isuzu PART #: 97241035) on this vehicle 3 times in less than a week. These parts were Isuzu brand and the exact part number for our VIN and application. Went to hit the brakes, the brakes were not working and extremely hard to press, and not slowing the truck down. Driver ran into another vehicle. Yes, the problem has been reproduced multiple times by our internal tech and local Isuzu dealer. Also can be found on different forums with exact issue (see attached). Each time the part has failed, we have sent it back to dealer. No prior warning until the brakes were applied and not working.
Source: NHTSA WEB SITE -
2024 ISUZU FTR- Jacksonville, FL
This is a long term rental truck, 2024 Isuzu FTR, and not owned by me. The headlights are too bright. Other drivers flash me thinking I have the brights on but they are the regular headlights. My wife was driving in front of me in a car and almost crashed because she said my headlights are too bright and blinded her. The dealer said they are aimed correct and are just bright. The truck is brand new and never been in an accident.
Source: NHTSA WEB SITE -
2004 ISUZU RODEO- Selma, CA
My car continues to smell like gas despite fuel pump and lines having been replaced. The smell is very strong. Don’t see any type of leakage
Source: NHTSA WEB SITE -
2016 ISUZU NPR HD- Painesville, OH
MY SIX-YEAR-OLD ISUZU TRUCKS GAS TANK STARTED TO LEAK WHILE IT WAS PARKED IN A HEATED GARAGE. THE FUMES IN THE MORNING WERE VERY STRONG AND I VENTED THE AREA PRIOR TO FEELING IT SAFE TO START THE TRUCK. THIS TRUCK HAS THE SAME GAS TANK THAT WAS IN THE 2008 ISUZU TRUCK THAT I HAD AND IT HAD A RECALL ON THE TANK. WOULD YOU LOOK INTO THIS HAZARDOUS SITUATION AND SEND ME YOUR RESULTS. THE VIN NUMBER IS-------------------------------- THE REPAIRS COST ME THOUSANDS OF DOLLARS BUT KNOW ONE AND NOTHING ELSE GOT HURT
Source: NHTSA WEB SITE -
2004 ISUZU RODEO- Miami, FL
In Florida, I purchased my 2004 Isuzu Rodeo March 2005 at 134 miles. I've always had issues, but didn't know how to articulate the issues. My truck sits/leans to the right and low in the back. It is uneven as if the shocks or struts are off. Driving one night, the truck slams down/drops low out of no where while driving. When I am driving and need to brake, I have to brake then brake again. I dare not make any sharp turns by parking or anything it's like the truck will slip or axels bend. I am have trouble with the engine currently(September 2022). Oil is leaking but you can't see from where. The engine is making loud rambling sounds. The exhaust sounds muffled. My car parts are not exact because my Rodeo is built like a demo, seemingly. Power Reduced & check engine light happens randomly usually while on the expressway. It slows the vehicle down in the middle of flowing traffic. I have to try to pull over turn car off then back on to try & reset the vehicle. The car now vibrates but don't know from where or cause. How can I get my car repaired?
Source: NHTSA WEB SITE