2002 ISUZU AXIOM Complaints
View complaints related to 2002 ISUZU AXIOM. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 ISUZU AXIOM. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 ISUZU AXIOM- NORTHRIDGE, CA
CAR WAS REPAIRED UNDER ISUZU'S MANUFACTURER WARRANTY AT VISTA ISUZU FOR A MINOR TRANSMISSION LEAK ON 8/8/07. ON THIS DATE I DROVE CAR FROM THE REPAIR SHOP AND AT APPROXIMATELY 40MPH AND ABOUT 1/2 MILE FROM THE REPAIR SHOP THE CAR LURCHED AND THE REAR AXEL LOCKED UP SENDING THE CAR IN AN UNCONTROLLED RIGHT TO LEFT SWERVE. SURROUNDING CARS AROUND ME WERE BARLEY ABLE TO AVOID HITTING ME. I TOOK THE CAR BACK TO VISTA FORD AND LATER I CONTACTED THEIR REPAIR SHOP MANAGER AND THEY WERE UNABLE TO VERIFY THE CAUSE, AND I WAS ONLY TOLD THAT ALL FORWARD GEARS WERE SHREDDED AND THAT GEAR MATERIAL WAS FOUND IN THE TRANSMISSION PAN AND THAT A HIGH PRESSURE PUMP WITHIN THE TRANSMISSION UNIT COULD HAVE POTENTIALLY CAUSE THE INCIDENT. *TR
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- BIG BEAR LAKE , CA
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE VEHICLE'S A/T OIL TEMPERATURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO FLUSHED THE TRANSMISSION. THE SAME WARNING LIGHT ILLUMINATED AGAIN AT 41,715 MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE PISTON ACCUMULATOR COVER. AT 43,543 MILES WHILE ATTEMPTING TO PULL OUT OF A PARKING SPOT, THE VEHICLE WOULD NOT CATCH GEAR AND STARTED TO SHUTTER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TRANSMISSION. AT 45,800 MILES, THE FAILURE HAS RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE GASKET WAS MELTED AND LEAKING FLUID. THE DEALER ALSO REPLACED THE TRANSMISSION SUB PAN BECAUSE IT WAS CRACKED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 46,000 AND FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 ISUZU AXIOM- MESQUITE, TX
3 MONTHS AGO MY FUEL SENDER WENT BAD ON MY 2002 ISUZU AXIOM. IT CAN NOT TELL THE CORRECT FUEL LEVEL. I WENT TO ALLDATA WEBSITE TO REVIEW IF THERE WERE ANY RECALLS FOR THIS AND THERE WAS ONE FOR FUEL PUMPS (SB05-02-S002). THE BULLETIN DESCRIBED HOW SILICON-CONTAMINATED FUEL IN TEXAS AND ISUZU WAS SUPPOSE TO REPLACE ALL FUEL PUMPS WHETHER THEY NEEDED IT OR NOT AT NO CHARGE TO US. YOU SEE, THE FUEL SENDER IS ATTACHED TO THE FUEL PUMP ASSEMBLY. ACCORDING SB05-02-S002, THIS FUEL PUMP PROBLEM IS POTENTIALLY A SOURCE OF FIRE DUE TO A FUEL PUMP LEAK. I CONTACTED THE DEALER AND NATIONAL ISUZU HEADQUARTERS AND THEY BOTH TOLD ME BASED ON THE VIN # OF MY VEHICLE, I DID NOT NEED MY FUEL PUMP REPLACED. I DO NOT FEEL SAFE WITH THIS AND THAT IS WHY I AM CONTACTING YOU FOR HELP. *JB
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- BOCA RATON, FL
2002 ISUZU AXIOM REPLACED TRANSMISSION AND ELECTRICAL SYSTEM AFTER MECHANIC STATED EVERYTHING WAS RUNNING FINE. *KB ***NAR*** THE CONSUMER HAS ALSO HAD PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER AND THE OXYGEN SENSOR. *NM
Source: CONSUMER LETTER -
2002 ISUZU AXIOM- TYNDALL AFB, FL
ALSO HAVE LOUD CREAKING NOISE FROM UNDERNEATH THE FRONT SIDE OF VEHICLE WHEN TURNING LEFT, RIGHT, OR GOING OVER SMALL BUMPS. PROBLEM FIXED ONCE OUT OF 4 DEALERSHIPS THAT WERE TRIED. NOISE WENT AWAY AFTER SERVICE TECH TIGHTENED BOLTS CONNECTING THE CROSS BAR/BEAM TO THE 2 LONG TORQUE BARS THAT RUN DOWN THE LENGTH OF VEHICLE. AFTER 1 MONTH, PROBLEM CAME BACK, WAS FIXED AGAIN, AND THEN CAME BACK AGAIN. AFTER 4 REVOLUTIONS OF THIS, PROBLEM PERSISTS TODAY. VEHICLE'S FRAME FELT "TIGHTER" WHEN MAKING TURNS DURING THE PERIOD WHERE PROBLEM WAS FIXED AS COMPARED TO WHEN THE NOISE WAS PRESENT. THE LONGER THE NOISE EXISTS, THE "LOOSER" THE FRAME FEELS, AS WELL. ADDITIONALLY, A "TAR-LIKE SUBSTANCE" HAS BEEN SEEPING OUT OF ALL 4 DOORS SINCE THE SUMMER OF 2004. THE ISUZU DEALERSHIP WHERE I BOUGHT THE CAR NEW FROM SAYS THAT THEY ARE FAMILIAR WITH THE PROBLEM FROM MANY OTHER CUSTOMERS, THE SUBSTANCE IS USED TO SECURE A "VAPOR SEAL" INSIDE EACH DOOR PANEL, AND ISUZU WILL NOT WARRANTY THE CLEANING OR REPLACING OF IT. ESSENTIALLY EXACTLY LIKE TAR ITSELF, IT MELTS WHEN THE VEHICLE IS PARKED UNDER DIRECT SUN. DUE TO THE LARGE QUANTITY, IT BECOMES UNAVOIDABLE WHEN LOADING/UNLOADING PASSENGERS OR, IN OUR CASE, SMALL CHILDREN IN CAR SEATS. IT HAS RUINED THE CARPET, MANY OF OUR CLOTHES, AND GIVEN US GREAT HEARTBURN. WHY WON'T ISUZU WARRANTY THE CLEANING AND REPLACEMENT OF THIS FAULTY MATERIAL? MOST ALL MANUFACTURERS HAVE SOME TYPE OF VAPOR/WATER SEAL AND YOU WILL NOT FIND TAR LEAKING OUT OF THEIR VEHICLES. *NM
Source: NHTSA WEB SITE -
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2002 ISUZU AXIOM- ALEDO, IL
LOSS OF STEERING, CAR WENT INTO DITCHES WHEN BRAKES APPLIED. WHICH EVER FRONT WHEEL GRABBED WHEN BRAKES WERE APPLIED THE SUV WENT THAT DIRECTION. THEN BACK ON THE ROAD , ACROSS IT AND INTO A EMBANKMENT AND BACK ONTO THE ROAD. FINALLY ROLLING TO A STOP BECAUSE THE DRIVER WAS AFRAID TO RE-APPLY THE BRAKES. DRIVER INJURIES WERE TO HIS KNEES, BACK AND CHEST. THE DEFECTIVE PART WAS REPLACED AND THE DAMAGE TO THE SUV WAS FIXED BY OUR INSURANCE COMPANY WITH THE OK OF ISUZU. LEAVING THE CALL OF THE PART BEING DEFECTIVE TO THE INSURANCE COMPANY. THEY ARE NOW FIGHTING IT. *NM
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- FORT MYERS, FL
EXTREME VIBRATION WHILE COMING TO A STOP. STARTS AROUND 15-20 MPH AND CONTINUES AS LONG AS THE BRAKES ARE DEPRESSED. NORMALLY I HEAR (FEEL) IT AND PUMP THE BRAKES TO TRY AND MAKE IT STOP. PROBLEM HAS OCCURRED SINCE WE PURCHASED NEW IN 2001 AND CONTINUES TO HAPPEN TODAY. I HAVE HAD IT CHECKED BY THE DEALERSHIP AND OTHER MECHANICS. IT DOES NOT APPEAR TO AFFECT THE ACTUAL BRAKING BUT I DON'T THINK IT IS NORMAL. I HAVE REPLACED THE BRAKE PADS IN THE FRONT. DID NOT HELP. LOCAL DEALERSHIP NO LONGER SELLS/SERVICES ISUZU. *JB
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- GOLDEN, MO
DT*: THE CONTACT STATED WHILE DRIVING 55MPH IN NORMAL CONDITIONS, THE CHECK ENGINE LAMP ILLUMINATED. SECONDS LATER, THE CONTACT SMELLED SMOKE AND FELT EXTREME HEAT COMING FROM UNDER THE DASHBOARD. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND EVACUATED ALL PASSENGERS. THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES WITHIN 20 SECONDS AND BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENTS IMMEDIATELY RESPONDED TO EXTINGUISH THE FIRE AND AFTERWARD PROVIDED WRITTEN REPORTS. THE FIRE CHIEF'S WRITTEN REPORT GAVE A MECHANICAL ENGINE FAILURE AS A POSSIBLE CAUSE OF THE FIRE. NO PRIOR PROBLEMS WITH THE VEHICLE WERE REPORTED. THERE WAS A NHTSA RECALL # 05V466000, CONCERNING THE FUEL PUMP. THE RECALL INFORMATION STATES THAT GASOLINE CONTAMINATED WITH SILICONE AFFECTED THE FUEL PUMP WITH TINY PIN HOLES AND COULD RESULT IN A FIRE. THE CONTACT IS LOCATED ONE MILE FROM ONE OF THE SELECTED STATES MENTIONED AND HAD PURCHASED GAS IN ONE OF THE STATES. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED IT A TOTAL LOSS. THE MANUFACTURER WAS ALERTED OF THE INCIDENT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 ISUZU AXIOM- CIDRA, PR
DT*: THE CONTACT STATED ON DECEMBER 23, 2005 WHILE DRIVING AT 60 MPH ON A DRY HIGHWAY THE CONTACT WAS RUN OFF THE ROAD BY A TRUCK. THE VEHICLE THEN COLLIDED WITH THE ROAD PARTITION, AND CRUSHED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THE DRIVER SUFFERED BRUISING FROM THE SAFETY BELT. THERE IS A RECALL, #02V213000 BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. UPDATED 02/28/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 ISUZU AXIOM- HOUSTON, TX
2002 ISUZU AXIOM BEGAN HAVING TRANSMISSION LEAKING AND SLIPPING PROBLEMS AT 4, 0000 MILES. CONTACTED DEALER AS TO HISTORY OF THESE TYPES OF COMPLAINTS, AND THEY STATED THAT THEY COULD NOT PROVIDE THIS INFORMATION. ALSO CONTACTED ISUZU, AND THEY WOULD NOT EITHER, STATING THAT I WOULD HAVE TO CONTACT NHTSA AS THIS WAS CONSIDERED INTERNAL INFORMATION NOT TO BE RELEASED TO THE PUBLIC. HOWEVER, WHEN DOING A SEARCH ON THE INTERNET I FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM. IN ADDITION, HAVE TAKEN VEHICLE IN FOR A BRAKE JOB ON TWO DIFFERENT OCCASIONS AS I KEEP GETTING A SHUDDERING FEELING AS IF I AM HAVING BRAKE FAILURE. UPON THE INDEPENDENT MECHANIC REVIEWING THE BRAKES WEAR, WAS ADVISED TWICE THAT THEY DO NOT NEED REPLACING AS TO THE WEAR CONDITIONS. ALSO HAVE FOUND REPEATED COMPLAINTS ON THE INTERNET OVER THIS SAME PROBLEM, HOWEVER, ONCE AGAIN DEALER IS NOT WILLING TO ADMIT PROBLEM OR CORRECT AS TO WARRANTY!*AK
Source: NHTSA WEB SITE