2002 ISUZU AXIOM Complaints

AIR CONDITIONING - AT APPROX. 31,000 MILES ON MY ISUZU AXIOM THE AIR CONDITIONER BEGAN MAKING A LOUD NOISE AND WOULD NOT COOL AT IDLE. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY STATED THAT THE AIR COMPRESSOR HAD GONE OUT AND NEEDED REPLACEMENT. THEY WERE HAPPY TO REPLACE THE AIR COMPRESSOR AND OTHER COMPONENTS THEY CLAIMED NEEDED TO BE REPLACED DUE TO THE AIR COMPRESSOR BEING REPLACED (I.E. DRYER, ETC.) FOR A MERE $1,600.00. I WAS NOT HAPPY SINCE THE VEHICLE HAD LOW MILEAGE AND I HAVE NEVER HAD A VEHICLE THAT HAD THE A/C FAIL AT SUCH A LOW MILEAGE. THE DEALERSHIP CONTACTED THE LOCAL ISUZU REP AND THEY REFUSED TO REPLACE THE COMPRESSOR AT NO COST. I FELT THAT SINCE THE CAR WAS SO NEW AND HAD SUCH LOW MILEAGE THAT THEY WOULD STAND BEHIND THEIR PRODUCT. NOT!!! THE LOCAL ISUZU REP EVEN WANTED ME TO PROVIDE SERVICE RECORDS (OIL CHANGES, ETC.) ON THE VEHICLE SO THEY COULD BE SURE I WAS MAINTAINING THE VEHICLE AS I SHOULD. I ASKED WHAT THAT HAS TO DO WITH THE AIR CONDITIONER. THEY REALLY HAD NO RESPONSE. I WENT TO THE DEALER TO PICK UP MY CAR TO TAKE TO ANOTHER REPAIR SHOP FOR ANOTHER OPINION AND AS I WAS PICKING UP THE CAR I WROTE ON THE WINDOWS WITH SHOE POLISH RIGHT IN FRONT OF THE SERVICE BAY. I WROTE "ISUZU DO NOT BUY ONE!" THE SERVICE MANAGER OF THE DEALERSHIP WAS STANDING OUT THERE AND SAW ME. I AGAIN EXPRESSED HOW MAD I WAS WITH ISUZU'S SORRY PRODUCT AND THE SERVICE MANAGER ASKED ME TO COME INTO HIS OFFICE. HE CALLED THE LOCAL ISUZU REP AND SPOKE WITH HIM BRIEFLY AND THEN ISUZU DECIDED THEY WOULD ONLY CHARGE ME $635.00 FOR THE A/C WORK. I WAS STILL NOT HAPPY BUT HAD THE WORK DONE ANYWAY. ISUZU DOES NOT STAND BEHIND THEIR PRODUCTS AND THE WARRANTY IS A JOKE! I FEEL THAT ISUZU SHOULD REFUND ME WHAT I PAID FOR THE A/C WORK SINCE IT WAS OBVIOUSLY A DEFECTIVE PART IN MY VEHICLE. *JB

BRAKES - WHILE APPLYING THE BRAKES AT HIGH OR LOW SPEEDS THERE IS A TERRIBLE VIBRATION AND GRINDING SOUND FROM THE VEHICLE. IT FEELS AS IF I AM SLIDING ON LOOSE GRAVEL AND THE VEHICLE DOES NOT STOP PROPERLY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CLAIM TO BE UNABLE TO DUPLICATE THE PROBLEM. I HAVE ASKED ABOUT OTHER COMPLAINTS ABOUT THIS OR IF THERE HAS BEEN A RECALL AND THE ANSWER WAS NO. I CAN SAY THAT I AM NOT HAPPY WITH THE QUALITY OR PERFORMANCE OF THIS ISUZU PRODUCT. *JB

EVERY SINCE I BOUGHT THE SUV IT HAS BEEN LOSING OIL CONSTANTLY THERE IS NO LEAKS AND THE DEALER WANTS ME TO DO NUMEROUS TEST THAT I HAVE TO PAY FOR BUT THIS STILL NOT BE ABLE TO TELL ME THE PROBLEM. IT ALSO LIKE OTHERS SLIPS WHEN RAINING OUTSIDE AND EVEN WORSE WHEN ITS SNOWING. ANOTHER REOCCURRENCE IS ITS ACCELERATES TO MUCH WHEN I PRESS THE GAS IT TURNED THE CORNER AND IT ACCELERATED NEARLY CAUSING THE VEHICLE TO FLIP OVER. NOW MY CHECK ENGINE CAME ON AND A FOUL ODOR CAME OUT OF NO WHERE IM GOING TO TAKE IT TO THE DEALER TOMORROW. *JB

I BOUGHT MY ISUZU AXIOM IN NOV 2002. IT HAS HAD SEVERAL HAZARDOUS DEFECTS. 1) IN MAY 2005, AT 60,000 MILES THE TRANSMISSION SUDDENLY FAILED WHILE DRIVING, CAUSING THE VEHICLE TO SLOW TO 20-30 MPH, NO LONGER ACCELERATING. IT WAS BROUGHT TO THE DEALERSHIP. THE TRANSMISSION FLUID BURNT UP. AFTER TWO TRANSMISSION FLUSHES THE TRANSMISSION STILL NEEDED TO BE REPLACED. ONLY AFTER GETTING ISUZU INVOLVED, DID THE DEALERSHIP HONOR THE WARRANTY AND REPLACED THE TRANSMISSION. THREE WEEKS LATER I RECEIVED THE VEHICLE BACK. THE SAME DAY IT SUDDENLY SLOWED AGAIN, NOT ACCELERATING PAST 20 MPH AND IT SLIPPED/SPUN ACCELERATING FROM STOP LIGHTS. IT WAS IMMEDIATELY BROUGHT BACK TO THE DEALERSHIP, THE MAIN OIL SEAL WAS REPLACED. AFTER THAT IT WORKED WITH INTERMITTENT PERIODS OF SLIPPING/SPINNING WHEN ACCELERATING. IT PROGRESSIVELY BECAME SLOWER TO ACCELERATE WHEN PASSING, CHANGING LANES. IN SEPT. 05 THE TRANSMISSION WENT BAD AGAIN, MY VEHICLE SUDDENLY STOPPED ACCELERATING WHILE GOING UP A HILL, CAUSING A NEAR ACCIDENT WITH VEHICLES BEHIND ME. IT WAS TOWED TO THE DEALERSHIP, THE TRANSMISSION NEEDED REPLACED AGAIN, FOR THE THIRD TIME! WHAT GOOD IS ISUZU AXIOM'S 10 YEAR/120,000 MILE WARRANTY IF THE TRANSMISSION KEEPS GOING OUT SUDDENLY AS I DRIVE IT? THE WARRANTY WON'T PREVENT ME FROM BEING IN AN ACCIDENT THE NEXT TIME THIS HAPPENS. IN ADDITION IT HAS EXPERIENCED THE FOLLOWING DEFECTS. 2) SEPT. 04 THE TIMING BELT CRACKED AT 44,000 MILES, NEEDING REPLACED. PER THE SCHEDULE MAINTENANCE IT SHOULD NOT NEED REPLACED UNTIL 100,000 MILES. 3)JUNE 04, THE LOW FUEL LIGHT CAME ON AND THE GAS METER DIPPED TO EMPTY AFTER JUST FILLING UP. THE FUEL PUMP NEEDED REPLACED. 4)JUNE 04, THE CHECK TRANSMISSION LIGHT CAME ON, IT COULD NOT BE DUPLICATED AT THE DEALER. 5)MARCH 04 AND OCTOBER 04 THE FRONT WHEEL BEARINGS NEEDED REPACKED AND NOW NEED FULLY REPLACED DUE TO BARELY PASSING SEPT 05 STATE INSPECTION. 6)THE VEHICLE INTERMITTENTLY SKIDS TO STOP WHEN BRAKES ARE APPLIED IN THE RAIN. *JB

CHECK ENGINE LIGHT COMES ON AND THEN THE TRUCK GOES INTO POWER DOWN MODE. WE HAD IT TOWED AND THEY FOUND NOTHING BECAUSE THE COMPUTER DID NOT SET A CODE. IT HAPPENED AGAIN AND AGAIN AND AGAIN. WHEN YOU LET THE TRUCK COOL DOWN THE LIGHT GOES OFF. THEY NEVER FIND ANYTHING. *JB

VIBRATIONS IN THE FRONT END. I HAVE REPLACED THE TIRES AND HAD THEM BALANCED 3 TIMES. I ALSO HAD THEM REPLACE THE TIRES AGAIN. FRONT HUBS WERE LEAKING AND THEY SAID THIS WAS NORMAL. THIS TRUCK IS NOT STABLE. *JB

DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC

CAR PURCHASED 11/2002. 6 MONTHS LATER TRANSMISSION WENT OUT, REPLACED. SINCE REPLACEMENT ONLY GETTING 13-15 MILES TO THE GALLON. TOOK CAR IN 3 TIMES AND COULD NOT FIND A PROBLEM. ABOUT A MONTH LATER CAR STARTING RATTLING, THE DRIVE TRAIN WAS REPLACED. THE GEAR BY THE SEAT STATES IN DRIVE BUT THE DASH STATES D3 OR NUETRAL DEPENDING IF THE GEAR IS UP OR DOWN. I ADDRESS THIS PROBLEM WITH THE SHOP AND WAS TOLD THIS IS NORMAL AND HAVE TO MAKE SURE MY DASH HAS THE CORRECT GEAR AND NOT TO GO BY MY HANDLE ON THE SIDE OF SEAT. NOW TODAY, MY CAR STARTS SMOKING AND MADE A RATTLING SCREACHING NOISE AND IT IS MY AIR COMPRESSOR. ALSO, THE BRAKE JUMP WHEN IT IS WET AND IS VERY SCARY WHEN I BRAKE AND I AM AFRAID THAT CAR IS NOT GOING TO STOP. ALSO, THE SEAT BELT CONSTANTLY GET CAUGHT UNDER THE SEAT AND WHEN YOU THINK YOU ARE STRAPPED IN YOU ARE NOT SINCE THE PLACTIC PIECE CATCHES UNDER THE SEAT. I FOUND THIS OUT WHEN I HAD TO ABRUPTLY STOP MY BRAKES AND WAS PUSHED FORWARD, THIS HAPPENS ON THE DRIVER AND PASSENGER SIDE. THIS IS VERY DANGEROUS! THIS CAR IS AWFUL. I HAVE OWNED 5 DIFFERENT CARS IN MY LIFE AND THIS CAR IS HORRIBLE. I PURCHASED THE CAR IN NOVEMBER 2002 AND HAVE HAD LESS THAN 3 YEARS.

DT: ON JULY 3RD THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO THE PASSENGER SIDE AIR BAG, RECALL # 03V113000. THE VEHICLE WAS TAKEN TO GALLES MOTOR CO. TO HAVE THE RECALL REPAIRED AT NO COST TO THE CONSUMER . ON JULY 11, 2005 THE CONSUMER'S WIFE HAD AN ACCIDENT IN WHICH SHE WAS INJURED. SHE REAR ENDED A CAR SITTING AT A RED LIGHT WHILE SHE WAS GOING 45 MPH. SHE WAS WEARING A SEAT BELT AT THE TIME BUT THE AIR BAGS DID NOT DEPLOY. THE WEATHER WAS DRY AND THE ROAD CONDITIONS WERE GOOD. T HE VEHICLE HASN'T BEEN TAKEN TOT HE DEALER YET FOR INSPECTION. THE DEALER WAS CONTACTED AND THEY SAID FOR HIM TO TAKE IT TO A MECHANIC. HE HASN'T BEEN ABLE TO GET A HOLD OF THE MFR. AT PRESENT, HIS CAR IS STILL AT THE WRECKING YARD. *NM

THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?