2001 ISUZU TROOPER Complaints

I OWN A 2001 ISUZU TROOPER THAT STARTED USING EXCESSIVE OIL (1+ QUARTS EVERY 1000 MILES) AT 54,000 MILES. I HAVE FOUND NUMEROUS COMPLAINTS ABOUT THIS STARTING WHEN ISUZU INTRODUCED THE 3.5L V6 ENGINE. MY RESEARCH HAS SHOWN THE PROBLEM TO BE A BAD DESIGN CHANGE OF THE OIL RING NOT ALLOWING OIL TO DRAIN PROPERLY. ISUZU IS TERRIBLE TO WORK WITH AND FIGHTS TO NOT HONOR WARRANTIES. WHY HAS THIS NOT BEEN INVESTIGATED BY NHTSA AFTER ALL THE COMPLAINTS RECEIVED ABOUT THIS PROBLEM? ISUZU HAS TERRIBLE CUSTOMER RELATIONS AND DOES NOT STAND BEHIND THEIR VEHICLES WHEN THERE IS A PROBLEM. STILL BATTLING WITH ISUZU AND BBB.*JB

DT: THE CONTACT STATED 2001 ISUZU TROOPER ACCELERATED WHILE IN REVERSE, THEN HE PUT THE CAR IN DRIVE, IT HESITATED AND SURGED FORWARD WHILE THE BRAKES WERE APPLIED. THE VEHICLE LEFT BLACK MARKS IN THE DRIVEWAY, WENT THROUGH THE GARAGE CANS AND THROUGH A FENCE IN THE BACKYARD. ALL THIS TIME THE BRAKES WERE BEING APPLIED. MEANWHILE ,THE VEHICLE STILL HAD A WIDE OPEN THROTTLE, AND WAS SPINNING IN THE GRASS. FINALLY, THE CONTACT WAS ABLE TO TURN OFF THE IGNITION. THERE WAS DAMAGE TO THE YARD AND FENCE. THE CONTACT CONTACTED ISUZU, AND THEY SAID IT WAS NOT SUPPOSE TO DO THAT. THE CAR SUSTAINED $5400.00 WORTH OF DAMAGE. NO POLICE REPORT WAS TAKEN. *AK

I BOUGHT MY NEW AUTOMOBILE ON THE 24TH OF JUNE 2001. ON APRIL 24, 2004 THE TROOPER BROKE DOWN AND I HAD IT TOWED TO SHEEHY CHEVROLET DODGE ISUZU DEALERSHIP. BEFORE THE TRUCK BROKE DOWN THE TRANSMISSION LIGHT AND ENGINE LIGHT CAME ON. AT THIS TIME THE TRUCK HAD 56,680 MILES ON IT. I PICKED THE TRUCK UP ON APRIL 28, 2004 FROM THE SHEEHY DEALERSHIP. I PAID SHEEHY $173.22 FOR THE REPAIRS THEY MADE AND RENTED A CAR WHICH COST ME $175.61. ON MAY 3, 2004 I TOOK THE TRUCK TO LINDSAY CHEVROLET TO BE REPAIRED BECAUSE THE ENGINE LIGHT HAD COME ON AND THE TRUCK FELT LIKE IT WAS ABOUT TO BRAKE DOWN AGAIN. AT THIS TIME THE TRUCK HAD 56,777 MILES ON IT. ON MAY 11 2004 I TOOK THE TRUCK TO BROWN''S BUICK AND ISUZU DEALERSHIP BECAUSE THE ENGINE LIGHT HAD COME ON AGAIN. AT THIS TIME THE TRUCK HAD 57,140 MILES ON IT. THIS TIME THE REPAIR WORK COST ME $584.32. ON JULY 22, 2004, I TOOK THE TRUCK IN FOR A OIL CHANGE AND TOLD THE SERVICE CONSULTANT ABOUT THE TRUCK NOT RUNNING RIGHT. NEAR THE END OF 2004 ( NOT SURE OF THE EXACT DATES) I HAD THE TRUCK TOWED TO THE BROWN''S DEALERSHIP. THE BROWN''S DEALERSHIP HAD TO ORDER A TRANSMISSION. IT TOOK NEARLY A MONTH FOR THEM TO GET THE TRANSMISSION AND REPAIR THE TRUCK. SO I HAD TO RENEDT A CAR. JULY 5, 2005, I HAD THE TRUCK TOWED BACK TO BROWNS BECAUSE THE PAST PROBLEMS WERE HAPPENING AGAIN. BROWN''S DEALERSHIP REPLACED THE TRANSMISSION ONCE MORE. I PICKED THE TRUCK UP ABOUT CLOSING TIME ON THE 14TH OF JULY 2005. AS I WAS DRIVING HOME I EXPERIENCE THE SAME PROBLEMS AGAIN. ON JULY 18, 2005, I HAD THE TRUCK TOWED BACK TO BROWNS. AT THIS TIME THE TRUCK HAS AROUND 76,000 MILES ON IT. JULY 20, 2005, MAX HAHNE, THE SERVICE CONSULTANT CALLED ME AND SAID ANOTHER TRANSMISSION IS ON ORDER BECAUSE OF INTERNAL FAILURE IN THE TRANSMISSION. SO MY TRUCK IS AT THE DEALERSHIP WAITING TO BE FIXED AGAIN. SHOULD THE ISUZU CORPORATION OR THE DEALERSHIP REIMBURSE ME FOR RENTAL CAR EXPENSES AND OR REPLACE THE TRUCK BECAUSE THEY HAVE A DEFECTIVE PRODUCT?

DT: THE VEHICLE IS A 2001 ISUZU TROOPER. TRANSMISSION HAS BEEN REPLACED TWICE. THE FIRST TIME CONSUMER TOOK IT TO THE DEALER IT WAS SKIPPING OR STALLING LIKE IT WAS NOT GETTING ENOUGH FUEL. WHEN PUSHING THE GAS PEDAL THE RPMS WENT UP. THEN, TRANSMISSION WAS REPLACED ON 7-31-2004. THE SECOND TIME HE TOOK THE VEHICLE TO DEALER WAS ON 6-28-05. THIS TIME THE PROBLEM WAS ABOUT THE SAME AS BEFORE. CONSUMER WAS TOLD THAT THERE WAS INTERNAL PROBLEMS WITH THE TRANSMISSION. HE TOOK THE VEHICLE BACK A THIRD TIME ON 7-18-05. THE VEHICLE IS AT THE DEALERS RIGHT NOW WAITING FOR THE TRANSMISSION PART TO COME IN SO THAT IT CAN BE REPLACED. *AK

WHEN PUTTING THE VEHICLE INTO PARK IT ROLLS. DEALER STATES THE SHIFT MECHANISM FAILED AND NEEDS TO BE REPLACED. *AK

IN OCTOBER 2004, WHILE DRIVING 65 MPH ON THE FREEWAY, CAR AUTOMATICALLY REDUCED POWER TO 5 MPH. DECELERATION OF AUTOMOBLIE WAS PRETTY RAPID. THE VECHILE WAS BROUGHT TO THE ISUZU DEALERSHIP. A NUMBER OF TESTS WERE RUN, BUT NOTHING WAS FOUND. SERVICE DEPARTMENT COULD NOT FIND ANY THING WRONG WITH THE VECHILE. ON JANUARY 25, THIS HAPPENED AGAIN WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE VEHICLE WAS TOWED TO A ISUZU SERVICE DEPARTMENT. THEY REPLACED THE ACCELERATION SENSOR AND SAID THE VECHILE WAS FIXED AND PICKED UP ON JANUARY 27. ON JANUARY 28, THE VECHILE AGAIN LOST POWER WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE VECHILE WAS TOWED AND BROUGHT INTO AN ISUZU DEALERSHIP (SAME DEALERSHIP AS IN OCTOBER). THEY COULDN'T FIND ANY CODES PRESENT AND SAID THE VECHILE WAS FINE- COULDN'T FIND A PROBLEM. ON JANUARY 31, THE SAME OCCURED. THE VECHILE LOST POWER WHILE DRIVING ON THE FREEWAY. AGAIN IT WAS TOWED TO THE ISUZU SERVICE (SAME SERVICE DEPARTMENT AS JANUARY 25-27). THEY CAN NOT FIND OUT WHAT THE PROBLEM IS. THEY CALLED ISUZU MAIN HELP LINE AND STILL HAVE NO ANSWERS. THE ISUZU CORP. SUGGESTED REPLACING THE THROTTLE BODY AND IF THAT DOESN'T FIX THE PROBLEM, THEN THE ELECTRICAL HARNESS. STILL NO GUARANTEE THAT THE MENTIONED SERVICES WILL FIX THE PROBLEM. LUCKILY, NO ACCIDENTS YET. VECHILE NOT SAFE TO DRIVE AND ISUZU WILL NOT COVER ANY REPAIRS EVEN THOUGH LOSS OF POWER IS A SAFETY ISSUE. *AK

WHILE DRIVING VEHICLE STALLED. THIS FAILURE CAUSED A COLLISION. DEALERSHIP SERVICED VEHICLE NUMEROUS TIMES, AND REPLACED THE MAIN COMPUTER, ACCELERATOR MOTOR, AND SEVERAL OTHER COMPONENTS. BUT, PROBLEM RECURRED.*AK

WHEN TRYING TO STOP LOST BRAKE POWER AND VEHICLE CRASHED INTO AN EMBANKMENT. VEHICLE WAS TOWED TO A DEALER, WHO FOUND A FOREIGN OIL SUBSTANCE IN THE BRAKING SYSTEM, WHICH WAS BELIEVED TO BE THE CAUSE OF THE FAILURE. *AK

DEALER REPLACED REAR AND FRONT TIRES ON TWO DIFFERENT OCCASIONS. FIRST TIME AT 15000 MILES, AND THE SECOND TIME AT 22000 MILES. BUT STILL HAVING THE PROBLEM, WEARING OUT PREMATURELY. BRIDGESTONE, DUELLER HL, SIZE 235/70R16.*AK

UNWANTED ACCELERATION - THE VEHICLE ACCELERATES SPONTANEOUSLY WHILE DRIVING AND CONTINE TO ACCELARATE OR HOLD STEADY SPEED WITHOUT DEPRESSING THE ACCELERATOR CAUSING THE DRIVER TO HAVE TO CONTINUALLY DEPRESS THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE. WHILE TRYING TO STOP IT WILL CONTINUE TO REV AND THEN SUDDENLY REV DOWN CAUSING THE VEHICLE TO SUDDENLY LURCH DOWN BECAUSE OF THE PRESSURE ON THE BRAKE. THE VEHICLE WILL START AT NORMAL RPM'S AND THEN SURGE WHEN THE VEHICLE IS PUT IN GEAR (FORWARD OR REVERSE). IT HAS BEEN TO THE DEALER FOUR TIMES AND THE DEALER CANNOT IDENTIFY OR REPAIR THE PROBLEM, TWICE IN JULY OF 2002, ONCE IN AUGUST OF 2002, AND MOST RECENTLY IN JULY OF 2003. *AK