2000 ISUZU VEHICROSS Complaints

I OWN A 2000 ISUZU VEHICROSS. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. THIS REPAIR COST ME OVER $500.*AK I HAD BEEN IN CONTACT WITH SEVERAL HUNDRED VEHICROSS CURRENT & PREVIOUS OWNERS THROUGH A WEBSITE ONLINE. I DISCOVERED THAT THIS PARTICULAR PROBLEM WITH WINDOW FAILURE IS RAMPANT WITH THE ISUZU VEHICROSS. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR MORE TIMES. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES, INCLUDING MYSELF.

1) NORMAL USE 2) THE FAILURE WAS IN BOTH THE DRIVER AND PASSENGER WINDOWS, AND IT HAS MADE DANGEROUS DRIVING CONDITIONS. THE WINDOWS ROLL DOWN FINE, BUT WONT ROLL BACK UP. IT IS VERY FRUSTRATING WHEN I AM GOING 60 MPH ON THE HIGHWAY, AND I CAN'T GET MY WINDOWS UP, ESPECIALLY WHEN ITS RAINING HERE IN THE SEATTLE AREA. THERE HAS NOT BEEN AN ACCIDENT CAUSED BY THIS FAILURE YET, BUT IT IS AN A PROBLEM THAT NEEDS TO BE FIXED. I HAVE TALKED WITH OTHER OWNERS OF MY VEHICLE, AND THEY ALSO HAVE THE SAME PROBLEM WITH THE WINDOWS. THE ISUZU COMPANY HAS DENIED ANY PROBLEMS WITH THERE WINDOWS, BUT IS EVIDENT THERE IS ONE. 3) I WAS TOLD BY AN ISUZU DEALERSHIP IN TACOMA, WA TO SPRAY SILICONE IN THE TRACKS OF THE WINDOWS. IT DID HELP FOR ABOUT 3 HOURS, THEN THE PROBLEM GOT EVEN WORSE. IT SEEMS THAT ISUZU IS TURNING ITS BACK ON ITS CUSTOMERS. *JB

I OWN A 2000 VEHICROSS BY ISUZU. I BOUGHT IT NEW FOUR YEARS AGO AND HAVE ONLY 26,000 MILES ON IT. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. *AK IT COST ME $800 TO FIX. UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 27,000 MILES ON THE CAR AND NOW THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES.

VISIBILITY OF REAR VIEW MIRRORS ARE POOR. WHEN CHANGING LANES THERE IS A POSSIBILITY THAT A VEHICLE CAN BE NEXT TO YOU. CONTACTED DEALER. *AK

BLIND SPOTS ARE TERRIBLE. YOU CANNOT "SHOULDER CHECK" WHEN DOING LANE CHANGES BECUASE THERE IS A NO WINDOW. THE SMALL WINDOW PROVIDED IS BLOCKED BY THE HEADREST OF THE PASSENGER. THE REAR WINDOW ARE TOO SMALL AND TOO HIGH TO BE USEFUL TO SEE ANY VEHICLES BEHIND YOU. VERY UNSAFE FOR DRIVING.*AK

DRIVERS SEAT TRACK AND ANCHORS BROKE WHILE CONSUMER WAS SITTING IN VEHICLE. CONTACTED DEALER, AND DEALER REPLACED SEAT.*AK *SLC

PASSENGER'S SIDE DOOR OF VEHICLE DOES NOT CLOSE CORRECTLY. DOOR WILL STAY AJAR AT TIMES, DOOR CLOSES BUT IS "OFSET" AND WHISTLES. DOOR IS NOT FLUSH WITH CAR. *AK *YH