2001 ISUZU VEHICROSS Complaints

(1) APPROXIMATELY 1 YEAR AFTER THE CAR WAS FIRST DELIVERED NEW, THE POWER WINDOWS BEGAN TO FAIL. THE WINDOWS BEGAN TO RISE SLOWLY WITH THE WINDOW BECOMING CROOKED IN THE TRACK. (2) (A) FIRST FAILURE OCCURRED 9/30/03. WINDOW CEASED TO FUNCTION PROPERLY; OFF THE TRACK AND RISING CROOKED. (B) SECOND FAILURE OCCURRED 10/14/03. WINDOW BECAME INOPERABLE ONLY HALF WAY UP THE TRACK. C) WINDOW CONTINUED INOPERABLE UNTIL REPAIRED ON 10/27/03. (D) THIRD FAILURE OCCURRED 9/10/04. WINDOW BEGAN RISING IMPROPERLY. (3) (A) INSPECTED BY DEALER, NO REPAIR SPECIFIED. (B) WINDOW REMOVED AND REINSTALLED ALONG WITH SHIM REGULATOR. (C) REPLACED BOTH WINDOW RUNS. (D) WINDOW TEMPORARILY GLUED AS A FIX WHILE PARTS ARE ON SPECIAL ORDER. ON 9/27/04 THE WINDOW GLASS AND RUNNER REPLACED ON THE PASSENGER SIDE. NOTE: NO PARTS WERE KEPT, ALL WORK DONE BY DEALER UNDER WARRANTY. *AK

I OWN A 2001 VEHICROSS BY ISUZU. I BOUGHT IT LAST WEEK AND IT HAS 55000 MILES ON IT. IMMEDIATELY I DISCOVERED THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE SEEMED TO BE MIS ADJUSTED AS THE WINDOW WOULD POP OUT OF TRACK AS IT WAS ROLLED UP. UPON COMING INTO CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS , WWW.VEHICROSS.INFORMATION, I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 55, 500 MILES ON THE CAR, AND NOW THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL. I HAVE CONTACTED MY NEAREST ISUZU DEALERSHIP. BUT THEY REFUSED TO RETURN MY CALLS. I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A 3 YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES. *AK

WINDOWS FAILED TO GO UP SMOOTHLY. THEY WOULD BIND, CAUSING WINDOWS TO APPEAR OFF TRACK AND STOP WHILE THE WINDOW MOTOR CONTINUED TO TRY TO RUN. THIS HAPPENED ON BOTH SIDES OF THE VEHICLE. UNDER WARRANTY, THE PROBLEM WAS FIXED, AND SEVERAL MONTHS LATER, THE PROBLEM HAS RETURNED. NOW, THE DEALERSHIP IS CHARGING ME FOR THE SECOND REPAIR OF BOTH WINDOWS.*AK

DRIVER'S SIDE POWER WINDOW BINDING AND SUBSEQUENT FAILURE. WINDOW 'SIEZED" HALFWAY UP IT'S TRACK, NOT WEATHER RELATED. PERFORMED A HASTY REPAIR IN PARKING LOT WITH BORROWED TOOLS. A FAILURE LIKE THIS WOULD EASILY RESULT IN WINDOW BREAKAGE. THANK GOD THAT IT DIDN'T OCCUR ON THE HIGHWAY. UPON FIRST OPPORTUNITY, DISMANTLED DOOR AND REPAIRED SOURCE -IMPROPER MECHANISM ASSEMBLY AND ADJUSTMENT. RE-ALIGNED COMPONENETS AND LUBED WINDOW TRACK WITH SPRAY GRAPHITE.*AK

THE POWER WINDOWS ON MY 2001 ISUZU VEHICROSS DO NOT OPERATE CORRECTLY. THE DRIVER SIDE WINDOW BINDS AS IT GOES UP AND WILL NOT CLOSE COMPLETELY WITHOUT HELP, SO I HAVE TO PUSH IT UP THE LAST 1/3 OF THE WAY. THE PASSENGER SIDE WINDOW NEEDS TO BE HELD IN THE TRACK FOR THE FIRST THIRD OF IT'S TRAVEL IN ORDER FOR IT TO CLOSE PROPERLY. THIS IS A RECURRING PROBLEM, BUT THE DEALERSHIP SERVICE DEPT. HAS BEEN UNABLE TO PROVIDE ANYTHING OTHER THAN TEMPORARY FIXES. I DEAL WITH THIS PROBLEM EVERY DAY.*AK

BOTH THE DRIVER AND PASSENGER SIDE WINDOWS KEEP FALLING OUT OF THEIR TRACKS WHEN RAISING THE WINDOW. I PHYSICALLY HAVE TO HOLD THE PASSENGER WINDOW IN ORDER TO GET IT UP. THIS IS AN IMFAMOUS PROBLEM WITH THIS TYPE OF VEHICLE. I HAVE SPOKEN TO A LOT OF OWNERS AND THEY ARE HAVING VERY SIMILAR PROBLEMS. 2001 ISUZU VEHICROSS, *AK

POWER WINDOW MOTOR FAILURE DUE WINDOW TRACK MISALINGMENT ON BOTH THE DRIVER AND PASSENGER SIDES. PASSENGER SIDE REPLACED IN JUNE OF 2004 UNDER WARRANTY BUT IS FAILING AGAIN.*AK

I OWN A 2001 VEHICROSS BY ISUZU. I BOUGHT IT NEW SIX MONTHS AGO AND HAD ONLY 14,000 MILES ON IT. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE PASSENGER'S SIDE HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. AT THE MOMENT I HAVE 24,000 MILES ON THE CAR AND NOW THE DRIVER'S SIDE WINDOW IS BEGINNING TO FAIL.

FOR THE THIRD TIME MY ELECTRIC WINDOW HAS FAILED. TWICE ON THE DRIVERS SIDE, AND ONCE ON THE PASSENGERS SIDE. I PERSONALLY KNOW TWENTY OR MORE OTHER ISUZU VEHICROSS OWNERS THAT HAVE BEEN HAVING THE SAME PROBLEM. *AK

THE SIDE WINDOWS ON THE VEHICLE DO NOT ROLL UP OR DOWN PROPERLY AND GET OUT OF TRACK. OWNER ANTICIPATES THAT THIS COULD BE DANGEROUS BECAUSE THE WINDOWS CANNOT BE USED AS A SECONDARY EXIT IF THE DOOR WERE TO BE STUCK IN AN ACCIDENT.*AK