ISUZU Complaints

I PURCHASED A NEW 2002 ISUZU RODEO FROM FOX CHEVROLET ISUZU LOCATED AT 501 WASHINGTON BOULEVARD LAUREL, MARYLAND. IN 2004 THE DEALERSHIP CHANGED THEIR BUSINESS AND NAME TO FOX OF LAUREL BECAUSE I PURCHASED THE VEHICLE FROM THIS LOCATION I CONTINUED TAKING MY VEHICLE TO THEM FOR SERVICE. I QUESTIONED WHETHER THEY WOULD BE ABLE TO CONTINUE TO SERVICE MY VEHICLE ,AND WAS ASSURED THAT THEY COULD CONTINUE TO PROVIDE SERVICE TO MY VEHICLE, EVEN THOUGH THEY NO LONGER SOLD ISUZU CARS. ON JANUARY 23, 2007 I TOOK THE VEHICLE TO FOX OF LAUREL BECAUSE I SMELLED SOMETHING BURNING FROM THE ENGINE, AND THE HEAT WAS NOT FUNCTIONING PROPERLY. THE COST OF THE REPAIR WAS $872.71. I EXPERIENCED THE SAME HEAT PROBLEM AND RETURNED ON FEBRUARY 22, 2007 TO FOX OF LAUREL FOR REPAIRS AGAIN, THE PROBLEM WAS NOT REPAIRED, AND RETURNED THE VEHICLE ON MARCH 72007 . AT THIS TIME I WAS INFORMED AND GIVEN A COPY OF THE WARRANTY BY THE SERVICE DEPARTMENT OF FOX LAUREL THAT I NEED TO TAKE THE VEHICLE TO AN ISUZU DEALER BECAUSE THEY BELIEVED THE PROBLEM WAS COMING FROM THE ENGINE AND IT WAS UNDER WARRANTY. THE VEHICLE WAS TAKEN TO AN ISUZU DEALER , CASTLE ISUZU, AND IT WAS DETERMINED THAT THE VEHICLE HAD A CRACKED HEAD ENGINE. THE VEHICLE WAS STILL UNDER WARRANTY. SINCE THE VEHICLE WAS UNDER WARRANTY THE AMOUNT THAT I WAS CHARGED BY FOX OF LAUREL SHOULD BE REFUNDED. I HAVE MADE NUMEROUS CALLS TO THE PRESIDENT OF FOX OF LALIN GALLART, WHO WILL NOT RESPOND OR RETURN MY CALLS. I BELIEVE I WAS TAKEN ADVANTAGE OFF AND DISCRIMINATED AGAINST BECAUSE I AM SENIOR CITIZEN AND A FEMALE. HARD COPIES OF THE REPAIRS AND WORK ORDERS WERE GIVEN TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, OFFICE OF DEFECTIVE INVESTIGATION . *AK

MY FUEL GAUGE INDICATOR ON THE DASHBOARD BEGAN MALFUNCTIONING, SWINGING FROM FULL TO EMPTY. THERE WAS NO PRIOR BEHAVIOR I CAN ATTRIBUTE TO THE MALFUNCTION. THE CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AND HAS OTHERWISE PERFORMED GREAT.I CONTACTED THE DEALERSHIP SERVICE DEPARTMENT AND THEY HAVE INDICATED THIS IS A "RECOGNIZED/KNOWN DEFECT BUT NOT A RECALL". MY INTERPRETATION - "I REALIZE THAT MY PRODUCT HAS A DEFECTIVE PART, BUT IT'S ON YOU, THE CUSTOMER, TO FIX IT." I'VE BEEN TOLD IT WILL COST ROUGHLY $400 TO FIX THE ISSUE. ADDITIONALLY,THE ISUZU SERVICE MANAGER INDICATED THAT MY CAR WILL NOT PASS EMISSIONS. MY INTERPRETATION - "YOU HAVE NO CHOICE. GIVE ME YOUR MONEY TO FIX THIS DEFECTIVE PART IF YOU WISH TO PASS EMISSIONS." *TR

FUEL GAUGE IS INACCURATE. FILLED RODEO TWICE AND GAUGE SHOWS EMPTY AND LIGHT COMES ON IN CLUSTER. HAVE NOT RESOLVED PROBLEM YET. *TR

I'VE HAD TO REPLACE THE CATALYTIC CONVERTER TWICE ON THIS VEHICLE WITHIN 3 YEAR TIME FRAME. I CONTACT THE DEALERSHIP ABOUT THE DEFECTIVE PART AND WAS ADVISED SINCE I WAS NO LONGER UNDER WARRANTY, ITS NO THEIR PROBLEM BUT MIND. I ADVISED THE REPRESENTATIVE I UNDERSTAND THAT I HAVE TO PAY THE COST FOR THE REPAIRS BUT WANTED TO KNOW WAS THIS A DEFECTIVE PART. I ALSO ADVISED THE REPRESENTATIVE THAT I NOTICE, A LOT OF CONSUMER'S REPORTED THE SAME PROBLEM ABOUT THIS VEHICLE. SHE ADVISED ME SINCE ITS NOT UNDER WARRANT IT'S NOT THEIR PROBLEM. IF THIS HAS HAPPEN TO MORE THAN 10 CONSUMER'S I THINK IT IS THEIR PROBLEM, BECAUSE I THING IT'S A DEFECTIVE PART. CAN YOU PLEASE HELP ME. *TR

I HAVE HAD A PROBLEM WITH THE ANTI-LOCK BRAKE SYSTEM VIRTUALLY SINCE I PURCHASED THE CAR IN NOV 2003. WHEN I BRAKE ON A BUMPY OR WET ROAD, OR WHEN I HAVE TO BRAKE HARD TO STOP IN AN EMERGENCY, THE CAR RATTLES AND MAKE S GRINDING SOUND. IT ALSO TAKE EXTRA LONG TO SLOW THE VEHICLE MUCH LESS STOP. THE LAST TIME I HAD THIS PROBLEM I WAS DRIVING IN TRAFFIC AND A VAN SEVERAL VEHICLES IN FRONT OF ME STOPPED TO MAKE AN ILLEGAL U-TURN. I TEND TO KEEP A GREATER DISTANCE BETWEEN MY CAR AND THE CAR IN FRONT OF ME DUE TO THE BRAKE ISSUE. REGARDLESS, THE ROAD I WAS ON HAS A FEW BUMPS. AT THE POINT OF ATTEMPTING TO STOP AND AVOID HITTING THE VEHICLE IN FRONT OF ME THE BRAKES WENT INTO ANTI-LOCK AND DIDN'T STOP MY CAR BEFORE I HIT THE CAR. I HAVE ALREADY CHANGE THE BRAKE TWO OTHER TIMES AND HAD ROTORS REPLACED ONE. I WILL BE NEEDING NEW BRAKES AND ROTORS WITHIN THE NEXT 5-10K MILES. FOUR SETS OF BRAKES IN LESS THAN 70K MILES SCREAMS THAT THERE IS A PROBLEM BESIDE THE VEHICLE NOT STOPPING, OR SLOWING SIGNIFICANTLY IN AN EMERGENCY. *JB

VEHICLE USES EXCESSIVE OIL. THIS IS A COMMON PROBLEM WITH THE 3.6L IN 2000. CHECK THE ISUZU FORUM ONLINE. ON HIGHWAY TRIPS, USES 1 QUART EVERY 200 MILES. ON SHORTER TRIPS IN TOWN, CAN GO 500 TO 700 MILES BEFORE NEEDING A QUART. IT DOESN'T LEAK, AND DOESN'T BURN. THE PROBLEM IS CAUSED BY THE OIL NOT DRAINING DOWN AFTER BEING PUSHED ON TOP THE CYLINDERS. IT EVENTUALLY HAS TO BE BURNED, OR SENT THROUGH THE EXHAUST, PARTICULARLY ON LONG TRIPS. ON SHORTER TRIPS, YOU STOP BEFORE TO MUCH IS BURNED OFF OR PUSHED OUT, SO IT DRAINS BACK. THE OIL DRAIN BACK HOLES ARE TO SMALL AND TO FEW. I'M TOLD THERE ARE 4, BUT ON LATER ENGINES THERE ARE 10 PER CYLINDER. ISUZU SHOULD BE MADE TO OWN UP TO THE DESIGN PROBLEM AND FIX THE ENGINES. I BOUGHT MINE AT 22,000 MILES, AND NOW HAVE 100,000, AND IT HAS ALWAYS DONE THIS, BUT GOTTEN PROGRESSIVELY WORSE. *JB

TL*THE CONTACT OWNS A 1996 ISUZU OASIS VAN. THE AIR BAG LIGHT IS NOT ILLUMINATED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED IF THE AIRBAG DOES NOT DEPLOY. THE CURRENT AND FAILURE MILEAGE WERE 112,000.

1. AUTOMATIC TRANSMISSION STARTED TO SLIP AND HAD EXTREMELY DELAYED RESPONSE WHEN STARTING DECELERATING AND THEN IMMEDIATELY ACCELERATING LEAVING ME IN A PATH OF ONCOMING TRAFFIC DUE TO DELAYED RESPONSE. 2. ULTIMATELY AUTOMATIC TRANSMISSIONS HAS FAILED AND I HAD TO GET IT REPAIRED FOR A COST OF AROUND $2000.00, FROM MY RESEARCH I HAVE CONCLUDED THAT THERE HAS BEEN EXTREME AMOUNT OF FAILED TRANSMISSIONS IN ISUZU OASIS 1998, WHICH IS A RE BADGE OF HONDA ODYSSEY 1998 (EXACTLY THE SAME CAR) 3. TRANSMISSION HAS BEEN REBUILT. *TR

I HAVE A 2003 ISUZU AXIOM THAT HAS A BRAKING PROBLEM. WHEN YOU COME TO A STOP YOU GET T VIBRATION IN THE BRAKE PEDAL. IF FEELS AS IF THE VEHICLE IS GOING TO JUST SHAKE COMPLETELY APART. THE VIBRATING STARTS FROM THE BACK AND MOVES TO THE FRONT OF THE VEHICLE WITH THIS ENORMOUS VIBRATING SOUND. I HAVE TAKEN THIS VEHICLE TO SEVERAL DEALERSHIPS ACROSS THE UNITED STATES AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS, ALL I KEEP DOING IS GETTING THE RUN AROUND, AND THIS HAS BEEN HAPPENING FOR ABOUT FOUR YEARS. NOW AND I DON'T KNOW WHERE TO GO TO TRY AND RESOLVE THE PROBLEM. NOBODY ACTS LIKE THEY REALLY WANT TO HELP. I' HAD THE BRAKES REPLACED THREE TIMES, HAD THE ROTORS REPLACED ONCE UNDER WARRANTY.*AK

I WAS DRIVING DOWN THE ROAD WHEN THE SUN ROOF SHADE CAME LOOSE AND BUMP ME ON THE HEAD AND MY PASSENGER'S. IT HAS HAPPENED TWICE IN A WEEK. IT SEEMS LIKE THE HOLDER THAT HOLDS THE SHADE LOST ITS BOND WITH THE GLUE THAT HOLDS IT.*AK