ISUZU Complaints

I OWN A 2000 ISUZU VEHICROSS. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. THIS REPAIR COST ME OVER $500.*AK I HAD BEEN IN CONTACT WITH SEVERAL HUNDRED VEHICROSS CURRENT & PREVIOUS OWNERS THROUGH A WEBSITE ONLINE. I DISCOVERED THAT THIS PARTICULAR PROBLEM WITH WINDOW FAILURE IS RAMPANT WITH THE ISUZU VEHICROSS. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR MORE TIMES. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES, INCLUDING MYSELF.

WHEN MY BROTHER PURCHASED HIS ISUZU VEHICROSS IN 2000 HE HAS HAD A PROBLEM WITH THE WINDOWS AND HAD ALWAYS TRIED TO FIX THEM BUT NOTHING SEEM TO WORK. HE ALSO TOOK IT TO THE DEALER TO GET IT FIXED AND NOTHING WAS EVER REPAIRED. NOW I OWN THE VEHICLE AND EVERYTHING THING I HAVE TRIED DOES NOT SEEM TO WORK. BETWEEN MY AND MY BROTHER WE HAVE SPENT ABOUT $1000+ TRYING TO FIX THIS MATTER AND NOTHING HAS WORKED.*AK

PASSENGER SIDE WINDOW DOES NOT CLOSE PROPERLY. AT ABOUT 40K MILES, THE WINDOW BEGAN TO HAVE PROBLEMS CLOSING COMPLETELY, GETTING OFF TRACK AND LEAVING A SMALL 1/4 INCH GAP NEAR THE TOP. THE WINDOW MUST BE MANUALLY GUIDED BACK ON TRACK WHILE APPROXIMATELY HALFWAY UP IN ORDER TO CLOSE COMPLETELY. THE VEHICLE WAS BROUGHT INTO A DEALERSHIP TWICE WHILE UNDER WARRANTY. THE FIRST TIME THE TRACK WAS LUBRICATED, WHICH HELPED BUT DIDN'T COMPLETELY SOLVE THE PROBLEM. THE SECOND TIME THE DEALERSHIP REFUSED TO MAKE ANY FURTHER REPAIRS.*AK

FOR THE THIRD TIME MY ELECTRIC WINDOW HAS FAILED. TWICE ON THE DRIVERS SIDE, AND ONCE ON THE PASSENGERS SIDE. I PERSONALLY KNOW TWENTY OR MORE OTHER ISUZU VEHICROSS OWNERS THAT HAVE BEEN HAVING THE SAME PROBLEM. *AK

RECALL 021-002 WAS DONE ON THE TRUCK BUT THE ABS LIGHT CONTINUED TO ILLUMINATE (ISUZU RODEO). *BF WHILE DRIVING THE FUEL PUMP FAILED/SENDER ASSEMBLY FAILED AND CAUSED THE VEHICLE TO SHUT OFF. *NM

POWER WINDOW FAILURE -WINDOWS JAM AND MISALIGN ON THE WAY UP BOTH WINDOWS SAFETY HAZARD. *JB

1) NORMAL USE 2) THE FAILURE WAS IN BOTH THE DRIVER AND PASSENGER WINDOWS, AND IT HAS MADE DANGEROUS DRIVING CONDITIONS. THE WINDOWS ROLL DOWN FINE, BUT WONT ROLL BACK UP. IT IS VERY FRUSTRATING WHEN I AM GOING 60 MPH ON THE HIGHWAY, AND I CAN'T GET MY WINDOWS UP, ESPECIALLY WHEN ITS RAINING HERE IN THE SEATTLE AREA. THERE HAS NOT BEEN AN ACCIDENT CAUSED BY THIS FAILURE YET, BUT IT IS AN A PROBLEM THAT NEEDS TO BE FIXED. I HAVE TALKED WITH OTHER OWNERS OF MY VEHICLE, AND THEY ALSO HAVE THE SAME PROBLEM WITH THE WINDOWS. THE ISUZU COMPANY HAS DENIED ANY PROBLEMS WITH THERE WINDOWS, BUT IS EVIDENT THERE IS ONE. 3) I WAS TOLD BY AN ISUZU DEALERSHIP IN TACOMA, WA TO SPRAY SILICONE IN THE TRACKS OF THE WINDOWS. IT DID HELP FOR ABOUT 3 HOURS, THEN THE PROBLEM GOT EVEN WORSE. IT SEEMS THAT ISUZU IS TURNING ITS BACK ON ITS CUSTOMERS. *JB

DUE TO A DESIGN FLAW THE POWER WINDOWS TILT FORWARD AND SLIP OUT OF THE TRACK WHEN GOING UP WHICH CAUSES THEM TO BIND WHICH CAN CAUSE THE WINDOW MOTOR TO BURN OUT AND HAVE TO BE REPLACED. I END UP ASSISTING THE WINDOW UP WITH MY OTHER HAND SO THIS DOESN'T HAPPEN TO ME. *JB

I PRESENTLY OWN A 1999 ISUZU VEHICROSS WITH 54K MILES ON IT. I PURCHASED THE VEHICLE IN JAN.,2004. AFTER SIX MONTHS THE ELECTRIC PASSENGER WINDOW FAILED TO OPERATE(THE WINDOW ALWAYS RAN OFF TRACK SINCE I PURCHASED THE CAR AND I WOULD HAVE TO PULL IT BY HAND TO CLOSE IT). THE DRIVER'S WINDOW IS ALSO BEGINING TO SHOW THE SAME SYMPTOMS. ISUZU IS WELL AWARE OF THE PROBLEMS AND COMPLAINT AND THE PROBLEM IS WELL PUBLISIZED. THE VEHICROSS IS A LIMITED PRODUCTION VEHICLE(LESS THAN 5,000)BUT THE RATE OF FAILURES REPORTED IS EXTREMELY HIGH. I WOULD APPRECIATE SOME TYPE OF INVESTIGATION INTO THIS FAILURE. I HAVE NOT SPENT ANY MONEY FOR REPAIRS YET BUT MAY BE FORCED TO SPEND AS MUCH AS 3 TO $400.00 PER WINDOW BECAUSE OF, WHAT I BELEIVE, IS A FACTORY DEFECT. AT THIS TIME ISUZU MAKES NO PUBLIC ACKNOWLEDGEMENT OF THE PROBLEM AND IS NOT COVERING ANY REPAIRS UNDER WARRANTY.*AK

I OWN A 2000 VEHICROSS BY ISUZU. I BOUGHT IT NEW FOUR YEARS AGO AND HAVE ONLY 26,000 MILES ON IT. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. *AK IT COST ME $800 TO FIX. UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 27,000 MILES ON THE CAR AND NOW THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES.