ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 ISUZU RODEO- NORCROSS, GA
WHILE DRIVING ON THE HIGHWAY THE AUTOMOBILE SUDDENLY LOST THE POWER. THE ENGINE OIL WAS GONE. I PUT SLIC50 WITH MY ENGINE OIL AND THE ENGINE DID NOT BURNED COMPLETELY. HOWEVER, WITHOUT SLIC50, THE ENGINE WAS COMPLETELY BURNED AND CAUSED THE ACCIDENT ON I-285 IN ATLANTA.*AK
Source: NHTSA WEB SITE -
1993 ISUZU PICKUP TRUCK- AVONDALE, AZ
TREAD SEPARATION OF A FIRESTONE TIRE ON 1993 PU THAT CAUSED PHYSICAL DAMAGE TO BODY OF TRUCK. WE HAD TO PAY FOR THE DAMAGED TIRE THAT WAS UNDER WARRANTY, THAT WE WERE NEVER TOLD BY THE TECHNICIAN AT THE RETAIL STORE, WAS NOT COVERED UNTIL WE SENT DAMAGED TIRE IN TO BRIDGESTONE/FIRESTONE FOR INSPECTION AND THEY DENIED THE CLAIM. BUT TECHNICIAN THAT REPLACED TIRE DID NOT TELL US THERE WAS A PROBLEM, HE WASNT GOING TO CHARGE US FOR THE TIRE AT FIRST, THEN DID BECAUSE HE FELT WE WOULD GET OUR MONEY BACK AFTER THE INSPECTION. NOW WE HAVE OVER $1000.00 WORTH OF DAMAGED PROPERTY AND HAD TO PAY FOR NEW TIRE AND SENDING OLD TIRE IN FOR INSPECTION, WHICH COSTS OVER $30.00 AND RECEIVED NO COMPENSATION FOR ANY OF THIS. *AK
Source: CONSUMER LETTER -
1999 ISUZU RODEO- ENID, OK
COMPLAINT RECEIVED VIA E-MAIL. I WAS INVOLVED IN A CRASH THAT WAS CAUSED BY A MALFUNCTION WITHIN A VEHICLE THAT I WAS DRIVING. I HAD COME TO A STOP, PULLING INTO A PARKING SPACE BETWEEN TWO VEHICLES, WHEN SUDDENLY THE ENGINE SURGED, THE WHOLE TIME I WAS FIGHTING THE ACCELERATION WITH THE BRAKES, BUT THEY JUST MADE A NOISE SIMILAR TO WHEN LOCKING ABS BRAKES ON ICE. THE VEHICLE STRUCK A BRICK PILLAR THAT COLLAPSED ON TOP OF THE VEHICLE ,ALMOST KILLING ME ,AND INJURING MY LOWER/MIDDLE BACK IN THE PROCESS. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU RODEO SPORT- ENID, OK
ON 2-2-05 I WAS INVLOVED IN A CRASH THAT WAS CAUSED BY A MALFUNCTION WITHIN A VEHICLE THAT I WAS DRIVING. IT WAS A 1999 ISUZU RODEO. I HAD COME TO A STOP, PULLING INTO A PARKING SPACE BETWEEN TWO VEHICLES AT A WALGREENS STORE IN ENID, OKLAHOMA WHEN SUDDENLY THE ENGINE SURGED, THE WHOLE TIME I WAS FIGHTING THE ACCELERATION WITH THE BRAKES BUT THEY JUST MADE A NOISE SIMILAR TO WHEN YOU LOCK ABS BREAKS ON ICE. THE VEHICLE STRUCK A BRICK PILLAR THAT COLLAPSED ON TOP ON THE VEHICLE ALMOST KILLING ME AND INJURING MY LOWER/MIDDLE BACK IN THE PROCESS.THE TIRES CONTINUED TO SPIN EVEN AFTER I EXITED THE VEHICLE, I HAVE PHOTOS FOR PROOF. I AM FILING A LAWSUIT AGAINST ISUZU MOTORS OF AMERICA FOR FAULTY PRODUCTS THAT RESULTED IN THE CRASH THAT ALMOST TOOK MY LIFE AND INJURED MY BACK. IF YOU HAVE ANY INFORMATION PLEASE LET ME KNOW. I'M TWENTY THREE YEARS OLD AND WAS NOT PHYSICALLY IMPAIRED AT THE TIME THE WRECK OCCURED. THIS PROBLEM SHOULD BE LOOKED AT AND CORRECTED BEFORE THIS HAPPENS TO SOMEONE ELSE.I HAVE WITNESSES THAT CAN ATTEST TO WHAT HAPPENED. THANK YOU FOR YOUR TIME. *AK
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- LOS ANGELES, CA
A YOKOHAMA GEOLANDER P225/75R16 H/T WITH ABOUT 17000 MILES ON A HONDA PASSPORT 2000, SUDDENLY BLEW OUT WHILE DRIVING AT 60 MPH IN WHAT APPEAR TO BE ACCORDING TO SALES PERSON A CASE OF TREAD SEPARATION. TIRE WAS TAKEN TO THE STORE WHERE IT WAS PURCHASED AND PER SHOP MANAGER, YOKOHAMA REQUESTED TIRE FOR INSPECTION, NOT A RESPONSE YET FROM MANUFACTURER. *JB
Source: NHTSA WEB SITE -
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2003 ISUZU ISUZU TRUCK- RINDGE, NH
THIS IS ON A 2003 IZUSU ASCENDER (DIDN'T SEE THAT VEHICLE OPTION LISTED) . I'M NOT SURE OF VIN OR ENGINE DETAILS. I'M NO CAR EXPERT. VEHICLE A FEW TIME SPORATICALLY WOULD STALL BUT RESTARTED. THIS HAPPENED OVER A PERIOD OF A FEW WEEKS. LEAD UP TO VEHICLE BEING SHUT OFF A DAYCARE THEN A FEW MINUTES LATER WOULD NOT START (DEAD). VEHICLE WOULD MAKE "TURNING OVER" SOUND IF PLACED IN NEUTRAL BUT AGAIN WOULD NOT START. VEHICLE WAS TOWED TO DEALER. DEALER STATED THEY NEEDED TO REPLACE IGITION SWITCH. NOW - FEB 3RD, 2005 THE SAME VEHICLE WOULDN'T SHUT OFF. THE ENGINE WOULD SHUT OFF BUT THE KEY WOULD STAY IN ACCESSORY. BATTERY NEEDED TO BE UNHITCHED IN ORDER NOT TO DRAIN BATTERY. VEHICLE IN NOW A DEALER. DEALER STATES THEY ARE REPAIRING SHIFTING GEAR AND SOME OTHER PARTS WITH IGINITION. *AK
Source: NHTSA WEB SITE -
2001 ISUZU N SERIES- WATERVILLE, ME
I HAVE A 2001 RODEO, I WORKED VERY HARD TO GET THAT CAR I WAS VERY PROUD OF IT. IT HAD ONLY 66 THOUSAND MILES ON IT. I TOOK GOOD CARE OF IT. I HAD THE OIL CHANGED EVERY 3 THOUSAND MILES. ONE TIME AFTER THE OIL WAS CHANGED I CHECKED IT AND THE DIP STICK READ NO OIL SO I PUT A GALLON OF OIL IN IT AND TOOK IT TO THE GARAGE. THE GUY WAS LIKE WHAT DID YOU DO I BET YOU ARE A GALLON OVER. SURE ENOUGH I WAS. HE SAID SOME TIMES IT WILL SAY THERE IS NO OIL IN IT WHEN THERE IS. MY SON CHECKED IT FOR ME A FEW TIMES AND THOUGHT I WAS OUT AND PUT A QUART IN. HE SAID THERE WAS SOMETHING WRONG WITH MY DIPSTICK. THE GUY AT THE GARAGE SAID IT WAS O.K. BECAUSE I GOT MY OIL CHANGED AT EVERY 3 THOUSAND MILES WITCH IS ABOUT ONCE A MONTH TO MONTH IN A HALF. WELL ANY WAYS I'VE HAD THE CAR ONE YEAR. I WAS COMING BACK FROM CANANDA AND THE MOTOR BLEW. I HAD TO HAVE THE CAR TOWED 2 HUNDRED MILES TO THE BANGOR MAINE ISUZU DEALER. THEY TELL ME THAT THE WARRANTY IS NO GOOD BECAUSE I AM THE SECOND OWNER. I T WOULD HAVE BEEN WARRANTY UNTIL 50 THOUSAND MILES. THE REASON I BOUGHT THE CAR WAS BECAUSE I HAD A JEEP WITH OVER 200 THOUSAND MILES ON IT. I WAS AFAID THE MOTOR WAS GOING TO BLOW. NOW I DON'T KNOW WHAT I CAN DO. THEY WANT 6 THOUSAND DOLLARS TO REPLACE THE MOTOR, AND I STILL OWE 11 THOUSAND DOLLARS ON IT.*AK
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- NORTH OGDEN, UT
I BOUGHT MY CAR IN JULY 2004 THE TRANSMISSION KEPT SLIPPING AND I TOOK IT INTO THE DEALER AT LEAST 3 TIMES FINALLY IN NOV. 2004 THEY KEPT THE CAR AND THEY TOLD ME IT WAS THE MODE SWITCH WE PAID $400.00 TO HAVE THAT FIXED WE GOT THE CAR BACK AND AS WE WERE DRIVING HOME WE HAD THE SAME PROBLEM HAPPEN. SO WE TOOK IT BACK AND THEY TOLD ME THAT THE TRANSMISSION NEEDED TO BE SERVICED SO WE FORKED OUT ANOTHER $100.00 TO HAVE THE TRANSMISSION SERVICED. THAT DIDN'T WORK. THEY TOLD US THEY WOULD REIMBURSE THE $400.00 FOR THE MODE SWITCH WELL WE STILL HAVE NOT RECEIVED THE MONEY BACK YET. SO ONCE AGAIN I RETURNED THE CAR TO THE DEALER AND THIS TIME THEY REPLACED THE TRANSMISSION. THAT TOOK 3 WEEKS! I FINALLY GOT MY CAR BACK AND 1 MONTH LATER I HAD IT BACK IN THE SHOP FOR THE FRONT DIFFERENTIAL HAD GONE BAD AND THEY ARE REPLACING IT. ANOTHER 3 WEEKS. THE FIRST WEEK THEY DID NOT EVEN HAVE A LOANER CAR FOR ME SO I HAD TO FIND A RIDE. I HAVE NOT RECEIVED MY CAR BACK YET AND I'M NOT REALLY SURE ABOUT RATHER IT WILL BE FIXED OR NOT. MY BRAKES ALSO VIBRATE WHEN WE PUSH ON THEM TO STOP. THEY SAY THERE IS NOTHING WRONG WITH THEM. BUT READING ALL THE COMPLAINTS, I WONDER. NOW I'M CONCERNED FOR MY SAFETY AND FOR MY FAMILIES SAFETY. I REALLY LIKE IT BUT IT DOES NOT HAVE A VERY GOOD RECORD FOR HAVING ONLY 6 MONTHS AND IT HAS BEEN IN THE SHOP 2 OF THOSE MONTHS.*AK
Source: NHTSA WEB SITE -
2001 ISUZU TROOPER- STOCKTON, CA
IN OCTOBER 2004, WHILE DRIVING 65 MPH ON THE FREEWAY, CAR AUTOMATICALLY REDUCED POWER TO 5 MPH. DECELERATION OF AUTOMOBLIE WAS PRETTY RAPID. THE VECHILE WAS BROUGHT TO THE ISUZU DEALERSHIP. A NUMBER OF TESTS WERE RUN, BUT NOTHING WAS FOUND. SERVICE DEPARTMENT COULD NOT FIND ANY THING WRONG WITH THE VECHILE. ON JANUARY 25, THIS HAPPENED AGAIN WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE VEHICLE WAS TOWED TO A ISUZU SERVICE DEPARTMENT. THEY REPLACED THE ACCELERATION SENSOR AND SAID THE VECHILE WAS FIXED AND PICKED UP ON JANUARY 27. ON JANUARY 28, THE VECHILE AGAIN LOST POWER WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE VECHILE WAS TOWED AND BROUGHT INTO AN ISUZU DEALERSHIP (SAME DEALERSHIP AS IN OCTOBER). THEY COULDN'T FIND ANY CODES PRESENT AND SAID THE VECHILE WAS FINE- COULDN'T FIND A PROBLEM. ON JANUARY 31, THE SAME OCCURED. THE VECHILE LOST POWER WHILE DRIVING ON THE FREEWAY. AGAIN IT WAS TOWED TO THE ISUZU SERVICE (SAME SERVICE DEPARTMENT AS JANUARY 25-27). THEY CAN NOT FIND OUT WHAT THE PROBLEM IS. THEY CALLED ISUZU MAIN HELP LINE AND STILL HAVE NO ANSWERS. THE ISUZU CORP. SUGGESTED REPLACING THE THROTTLE BODY AND IF THAT DOESN'T FIX THE PROBLEM, THEN THE ELECTRICAL HARNESS. STILL NO GUARANTEE THAT THE MENTIONED SERVICES WILL FIX THE PROBLEM. LUCKILY, NO ACCIDENTS YET. VECHILE NOT SAFE TO DRIVE AND ISUZU WILL NOT COVER ANY REPAIRS EVEN THOUGH LOSS OF POWER IS A SAFETY ISSUE. *AK
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- ATLANTA, GA
1) DRIVING ON INTERSTATE I-75/85 NORTHBOUND IN ATLANTA, GA AT ~10PM IN HOV LANE AT APPROV 70MPH. LEFT REAR TIRE HAD A SIDEWALL BLOWOUT ON THE INSIDE SIDEWALL. BLOWOUT MEASURES APPROX 2" SQUARE. 2) MAINTAINED CONTROL OF THE VEHICLE DESPITE INSTABILITY.*AK 3) SPARE TIRE INSTALLED IN LEFT MEDIAN AGAINST JERSEY BARRICADE
Source: NHTSA WEB SITE