ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 ISUZU AXIOM- SIOUX CITY, IA
PRIOR DAY BEFORE THE BRAKE, I HAD NOTICED A SWAYING/SWINGING IN REAR END OF MY CAR WHILE OUT RUNNING ERRANDS. I THOUGHT IT WAS JUST BAD ROAD OR I HAD CHANGED LANES NOT WELL. DIDN'T DRIVE IT THE NEXT DAY. SATURDAY MORNING I WAS ENROUTE TO PICKUP THE GRANDKIDS TO ATTEND A FREE KIDS HOME DEPOT WORKSHOP, I LEFT MY HOME AND TURNED 1 BLOCK LEFT TO TRAVEL THE ROUTE I NORMAL TAKE TO THEIR HOME. I GO UP A L HILL AND AFTER I CREST THE HILL I HEAR THIS LOUD CLANK NOISE. I THOUGHT THAT I HAD RUN OVER SOMETHING SO I PULL OVER AND CHECK THE REAR VIEW MIRROR, SAW NOTHING. I GOT OUT AND CIRCLED MY CAR AND AFTER COMING BACK AROUND, ON THE DRIVER REAR I NOTICED A BAR HANGING DOWN. SO I GET DOWN AND LOOK TO SEE THIS BAR RUNNING FROM WHAT APPEARED TO BE IN FRONT OF MY BACK REAR TIRE TO DANGLING DOWN FROM WHERE IT APPEARED TO BE BROKEN FROM CORROSION AND RUSTED FROM THE FRAME OF MY CAR. I WAS 3/4 BLOCKS FROM HOME SO I SLOWLY DROVE IT BACK TO MY HOUSE WHERE I HAVE NOT DRIVEN IT SINCE. I TOOK PHOTOS AND SHOWED IT TO MY MECHANIC AND HE ADVISED ME NOT TO DRIVE IT, THAT IT APPEARED THAT A STABILIZATION BAR HAD BROKEN IT THE CAR WAS NOT SAFE TO OPERATE. I LIVE IN IOWA AND BROUGHT THE CAR IN 2008. THEY DO SALT AND SAND THE STREET DURING THE WINTER MONTHS. I AM WRITING TO SEE OF WHAT ASSISTANCE I CAN RECEIVE TO REMEDY MY CURRENT SITUATION DUE TO THE RECALL INVOLVING SUSPENSION CORROSION. I DO THINK THAT I HAVE THE SEVER CASE WARRANTING ISUZU BUYING BACK MY CAR. I EAGERLY AWAIT A REPLY FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 ISUZU RODEO- ORTONVILLE, MI
ONLY A FEW WEEKS AFTER VEHICLE WAS PURCHASED WHILE DRIVING THE FRAME OF THE VEHICLE LITERALLY CRACKED AND SEPARATED. THE REAR PASSENGER FRAME PIECE WAS HANGING DOWN AND FORWARD! WE WERE SO GRATEFUL THIS DIDN'T HAPPEN JUST A FEW MILES BEFORE WHEN WE WERE ON THE FREEWAY TRAVELING AT 70MPH. WE COULD HAVE DIED! *TR
Source: NHTSA WEB SITE -
1998 ISUZU RODEO- ASHEVILLE , NC
ISUZU HAS RECALLED MY 1998 ISUZU RODEO DUE TO FRAME RUST. THE FRAME IS RUSTED TO THE POINT OF IT ALMOST NOT BEING DRIVABLE. THE VEHICLE NOW HAS 183,000 MILES AND EVERYTHING ON IT IS OKAY OTHER THAN THE FRAME. I WAS TOLD THAT THE RECALL HAS EXPIRED. IT IS NOT MY FAULT THAT THE PROBLEM WASN'T ADDRESSED TO ME. I AM JUST ASKING TO GET ANSWERS ON WHAT I SHOULD DO ABOUT GETTING THIS RECALL WORK DONE BECAUSE IT ISN'T FAIR FOR ME TO HAVE TO SUFFER DUE TO A MANUFACTURER DEFECT. *TR
Source: NHTSA WEB SITE -
2007 ISUZU FTR- MONKTON , MD
TL* THE CONTACT OWNS A 2007 ISUZU FTR. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, SHE NOTICED THAT THE DIESEL TANK WAS CRACKED AND SEVERELY CORRODED. THE CONTACT STATED THAT THE METAL WAS ALSO PEELING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUEL TANK AND THE STRAPS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO SPORT- NEW BEDFORD, MA
I GOT A LETTER FROM ISUZU ASKING ME TO COME IN FOR A RECALL DUE TO PRE-MATURE FRAME RUSTING I WAS TOLD THEY HAD TO LIFT THE BODY OFF THE FRAME TO INSPECT IT AND I WAS HAVING THE GAS-LEVEL SENDER REPLACED AT THE SAME TIME. I WAS TOLD BY THE SERVICE DEPARTMENT THAT BOLTS HOLDING THE CASSIS TO THE FRAME HAD A TENDENCY TO FAIL SO THEY WERE BEING REPLACED WITH STAINLESS STEEL HARDWARE. WHEN I GOT THE TRUCK BACK THE NEW SHINY BOLTS AND NUTS WERE VISIBLE EXTERNALLY AND I WAS ASSURED THAT MY TRUCK WAS NOT THAT BAD AND IT WAS JUST A PRECAUTIONARY MEASURE. I WAS TOLD THE FRAME WAS IN PRETTY GOOD SHAPE AND THAT THEY APPLIED SOME ANTI-RUST TREATMENT TO THE AREAS AND FOR ADDED STRENGTH, 2 REINFORCEMENT BARS WERE BOLTED TO THE SIDES OF THE FRAME ( THIS WAS DOME AND VERIFIED VISUALLY BY ME ). ABOUT TWO YEARS LATER, WHILE HAVING MY EXHAUST MANIFOLD REPLACED DUE TO EXCESSIVE ROT, I WAS INFORMED THAT MY FRAME WAS NOT SAFE BECAUSE IT WAS ALMOST COMPLETELY ROTTEN IN NUMEROUS AREAS AND TOLD THAT WHOEVER TRIED TO FIX IT KNEW THAT IT WAS IN TERRIBLE SHAPE AND SIMPLY PUT A BAND=AID ON IT AND HIT IT WITH SOME ANTI-RUST PAINT TO MAKE IT LOOK BETTER. JUST THE FRAME WAS ROTTING, NOT THE BODY OR OTHER PARTS. THE OFFICIAL TSB APPARENTLY TO SHORE UP THE FRAME BY BOLTING TWO STEEL BARS ALONG THE SIDES, UNLESS THE FRAME IS SO ROTTED OUT THAT IT HAS TO BE REPLACED. SO IF I HAD NOT GARAGED MY TRUCK AND BEEN EXTRA CAREFUL ABOUT WASHING THE UNDERCARRIAGE, I COULD HAVE GOTTEN A BRAND-NEW FRAME, (OR A TRIP TO THE EMERGENCY ROOM IF THE FRAME BROKE WHILE I WAS DRIVING AT ALMOST ANY SPEED NEVER MIND HIGHWAY SPEED). I AM THE ORIGINAL OWNER OF THIS TRUCK AND HAVE FOLLOWED ALL TSB/RECALLS AND RECOMMENDED MAINTENANCE SCHEDULES. I LOVE THE TRUCK, BUT I NEED IT TO BE SAFE AND VERY SOON IT MAY NOT PASS SAFETY INSPECTION IN MY STATE. I HAVE READ ABOUT MANY PEOPLE TRYING PUSH FOR SOME SORT OF LEGAL ACTION ON THIS. *TR
Source: NHTSA WEB SITE -
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1999 ISUZU AMIGO- DOWNERS GROVE, IL
TL* THE CONTACT OWNS A 1999 ISUZU AMIGO. THE CONTACT STATED THAT THE FRAME WAS CORRODED AND BEGAN TO DETERIORATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V306000 (SUSPENSION); HOWEVER, THE DEALER COULD NOT COMPLETE THE REPAIRS DUE TO EXCESSIVE CORROSION. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 ISUZU RODEO- WATERTOWN, TN
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE ABNORMALLY SWAYED FROM SIDE TO SIDE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V547000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 ISUZU ASCENDER- COCHRANVILLE, PA
TL* THE CONTACT OWNS A 2005 ISUZU ASCENDER. THE CONTACT STATED THE INSTRUMENT PANEL BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE HORN WOULD COME ON INTERMITTENTLY. ALSO, THE CONTACT STATED THAT THE DRIVERS SIDE WINDOW GLASS FELL INSIDE THE VEHICLE AND FRACTURED. IN ADDITION, THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 ISUZU RODEO- LAWTON, MI
FUEL TANK MOUNTS RUSTED AND FAILED. REAR SUSPENSION.STABILIZER.BRACKETS RUSTED AND FAILED REAR AXLE SHIFT DUE RUSTED MOUNTS AND REAR FRAME RUST. *TR
Source: NHTSA WEB SITE -
2003 ISUZU AXIOM- LAS VEGAS, NV
I HAVE A 2003 ISUZU AXIOM 4X4 AND IN MARCH, 2014 I STARTED HAVING PROBLEMS WITH THE AUTOMATIC TRANSMISSION. AND AS A RESULT I HAD TO HAVE IT REPLACED. I HAVE LESS THEN 98,000 MILES ON IT. *TR
Source: NHTSA WEB SITE