ISUZU Complaints

EXPERIENCED COMPLETE BRAKE FAILURES 3 TIMES WITHIN 1 WEEK; ABS LIGHT KEEPS GOING ON AND OFF; WAS DRIVING LESS THAN 10 MPH, HEARD A GROANING NOISE FROM THE ENGINE AREA, COULD NOT PRESS BRAKE DOWN (IT SEEMD "LOCKED"), HAD TO PULL UP EMERGENCY BRAKE TO STOP TO PREVENT ACCIDENTS, ISUZU SERVICE TOLD ME THERE WAS NOTHING WRONG WITH BRAKE SYSTEM AND SAID THEY COULD NOT "DUPLICATE THE PROBLEM"*AK

MY BRAKES HAVE STOPPED WORKING WHEN I AM BRAKING AND HIT A BUMP. THE BRAKES ARE ALSO VERY SOFT AND HAVE TO BE PUMPED TO INSURE THAT I HAVE ADEQUATE BRAKING POWER. MY TRANSMISSION SLIPS AFTER COMING TO A STOP THEN STARTING FORWARD AGAIN. ALSO, THE ENTIRE VEHICLE HAS A VIBRATION PROBLEM AND IS DANGEROUSLY DIFFICULT TO CONTROL IN SIMPLE AVOIDABLE MANUEVERS AT 55 MPH AND HIGHER.

OUR PROBLEM IS WITH AMERICAN ISUZU MOTORS AND NOT WITH THE RUSS DARROW ORGANIZATION. WE PURCHASED THIS VEHICLE IN NOVEMBER OF 1999. IN FEBRUARY OF 2000, THE ENGINE MADE A NOTICEABLE TICKING SOUND. WE HAD TAKEN THE VEHICLE BACK TO THE DEALERSHIP WHERE PURCHASED AND THEY COULDN'T IDENTIFY THE PROBLEM. IN MARCH OF 2000, ISUZU HAD SENT OUT A BULLETIN TO ITS DEALERSHIPS REGARDING THIS PROBLEM. WE, AS THE CONSUMER, WERE NOT AWARE OF THIS BULLETIN UNTIL JULY OF 2000, WHEN OUR VEHICLE WAS AGAIN SERVICED FOR THE SAME TICKING SOUND. WE WERE THEN INFORMED THAT THE TICKING SOUND WAS COMING FROM ONE OR MORE OF THE LASH ADJUSTERS DO TO VARNISH BUILD UP. ISUZU CLAIMS THAT THE CONDITION RESULTS FROM EXCEEDING THE REQUIRED OIL CHANGE AND FILTER, WHICH IN THE OWNERS MANUAL STATES EVERY 7500 MILES OR 12 MONTHS WHICH EVER COMES FIRST. IT ALSO STATES THAT IT SHOULD BE CHANGED EVERY 3750 MILES UNDER "SEVERE DRIVING CONDITIONS". FIRST THEY RECOMMENDED A OIL CHANGE OF OW-30 SYNTHETIC OIL, WHICH IS SUPPOSE TO BASICALLY FLUSH OUT THE HYDRAULIC LASH ADJUSTERS AND REMOVE THE VARNISH THAT IS PREVENTING THE HYDRAULIC LASH ADJUSTER PISTON TRAVEL. THIS WAS DONE AT OUR EXPENSE. WE WERE INFORMED TO DRIVE THE VEHICLE FOR SEVERAL DAYS, AND IF THE TICKING PERSISTED, RETURN THE VEHICLE FOR FURTHER SERVICING WHICH ALL WOULD BE COVERED UNDER THE POWERTRAIN WARRANTY. THE VEHICLE WAS RETURN TO THE DEALERSHIP IN JULY OF 2000 FOR FURTHER DIAGNOSTIC WORK. AT THIS TIME WE WERE INFORMED THAT I AND MY HUSBAND WOULD BE RESPONSIBLE FINANCIALLY FOR ALL LABOR COSTS INVOLVED IN TEARING DOWN THE ENGINE. THE DEALER INFORMED US THAT ISUZU WOULD ONLY COVER BROKEN PARTS AND WOULD NOT PAY FOR ANY OTHER SERVICES. AT THIS POINT, I WALKED OUT OF THE DEALERSHIP. OUR PROBLEM IS, ONLY SOME OF THE 1997 RODEOS ARE INVOLVED WITH THIS PROBLEM. ALSO, HOW COULD ISUZU ONLY MAKE A ENGINE THAT WOULD CARRY A REGULAR WEIGHT OIL AND THEN ALL OF A SUDDEN HAVE TO CHANGE TO A SYNTHETIC OIL?? $840.00 REPAIR. *AK

MECHANICS INFORMED ME 1) ISUZU IS RESPONSIBLE; 2) ISUZU USED CHEVROLET ENGINE WITHOUT INFORMING ME; 3) ISUZU HAS NOT RESPONDED SINCE BEING NOTIFIED ON 2/24/2001

NUT AND PIN STRIPPING WHENEVER WHEEL NEEDS TO BE REMOVED. REPLACEMENT HAD TO BE DONE ON FOUR OCCASIONS. DEALER NOTIFIED, BUT UNABLE TO ASSIST IN THIS MATTER. *AK ON ONE OCCASION, A LUG BROKE RIGHT AT THE NUT. *SLC

VEHICLE WILL STALL OUT WITHOUT PRIOR NOTICE. DASHBOARD LIGHT WILL COME ON/ TRANSMISSION AND CRUISE LIGHTS ALSO ON. *AK

WHILE VEHICLE WAS IN A STATIONARY POSITION IT WAS REAR ENDED AT APPROXIMATELY 45 MPH BY ANOTHER VEHICLE. DRIVERS SEAT COMPLETELY COLLAPSED, AND DRIVER FOUND HIMSELF IN BACK SEAT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *CONSUMER SUFFERED NECK AND BACK INJURIES WHEN THIS CRASH OCCURRED. *AK

ENGINE VALVES ARE CLICKING CONSTANTLY. *AK CONSUMER STATES CLICKING IS CAUSED BY FAULTY HYDRAULIC LIFTERS, THE LIFTER ORIFICE IS TOO SMALL IN THE 1995 MODEL. VEHICLE DOES NOT HAVE OIL PRESSURE OR HAS VERY LITTLE WHILE IDLING, TIMING CHAIN WAS REPLACED, DEALER INFORMED CONSUMER TO USE 0-30 WEIGHT OIL TO CORRECT NOISE IN THE VALVES, HOWEVER THE OIL CHANGE DID NOT HELP, ENGINE SOUNDS LIKE A THRASHING MACHINE. TAILGATE ACTUATOR SPRING WAS REPLACED. WINDOW CABLE MECHANISM IN RIGHT FRONT DOOR PANEL WAS REPLACED. LOCK ON THE LEFT REAR DOOR WOULD LOCK, HOWEVER WOULD HAVE TO BE UNLOCKED MANUALLY. *SLC

VEHICLE BURNS QUART OF OIL EVERY 1500 MILES. ISUZU CLAIMS 1 QT PER 1000 MILES IS ACCEPTABLE INDUSTRY NORM.*AK

ENTIRE FRAME AND CROSS MEMBERS HAVE SEVERE RUST WITH PERFORATION. SUSPENSION ATTACHMENT POINTS TO FRAME ARE SEVERLY COMPROMISED. VEHICLE IS UNSAFE TO DRIVE. SHEET METAL BODY STRUCTURE APPEARS "RELATIVELY" RUST FREE. THE FRAME INTEGRITY WOULD NOT BE NOTICED UNLESS THE VEHICLE WAS INSPECTED CLOSELY.