2019 JAGUAR I-PACE Complaints

The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 23V369000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. Parts distribution disconnect.

No normal braking available; unable to place car in park as normal; unable to turn car off as normal; The All Surface Progress Control (ASPC) lamp illuminated to confirm that the ASPC system is enabled however the brake warning lamp illuminates but the vehicle cannot be driven with care contrary to what the manual states, but seek qualified assistance urgently contradicts dangerous hard no braking system probably due to corrupt auxiliary battery system employed by Jaguar. Driving home near my house and into the garage the whole braking and parking system becomes difunctional was difficult to shut off car. Next day checked I-PACE system and was difficult to turn on back out. Drove down the block tested brakes. Brakes hard and secure or operable as brakes. Returned to garage slowly relying on car to stop some how with unusable brakes. Brake battery shoes 10.84 volts. Will contact dealers on Monday concerning unsafe to drive I-Pace due to jeopardized braking by system design.

Front and rear cameras inoperative below 32F. This happens every winter. Car parked in warm garage overnight. Back out and drive sufficient miles (at least 10?) and find cameras "unavailable" per display message. Cameras in side mirrors work though. The lack of the back up camera violates the FMVSS requirement for the camera to activate within 2 seconds of reverse engagement. I have not yet reported this to the dealer as it requires cold weather conditions to reproduce.

The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America refuse to recognize this. There is a significant backorder of these parts because of this issue and the dealership mentioned to me that they see this issue ALL THE TIME. Jaguar should be recalling this part for those of us, like myself, whose car is out of warranty.

Since April of this year, the car has consistently had problems! A few months ago, it started turning off suddenly!! Yes, suddenly even while driving! This was very alarming. I took it to the dealer in Cincinnati where it stayed for almost a month to be fixed! Then towards the end of August, it started running out of charge / not charging after driving a few miles with a dashboard warning to "stop immediately". I again shipped it to the dealer in Cincinnati where it has been there since then (over 6 weeks now!) Talking to the dealer, they do not seem to be certain of what happened and keep changing things. I am not sure if I feel safe driving such a car or owning it beyond the warranty

I tried to move my Jaguar I-Pace car yesterday - totally unresponsive. Finally got a door to open; dash said the car had zero miles (it had 140 available when last shut off). Then got a "Charging System Fault" message. Dash info kept turning off. Car won't accept electricity to charge, charging panel lights kept flashing, then all the doors locked and the alarm went off, with no way to turn it off as the key fob didn't work. When I googled "charge system fault" it is a common problem causing major headaches. It happened to a neighbor too; another I-Pace, different year! This needs to be a recall so Jaguar will address this issue before their cars die, not after. Per the internet, Jaguar is sometimes taking weeks to fix this which is unacceptable.

35mph limit road, moderate traffic, speed of 30-35mph suddenly car shows an error message on screen with regards to electrical fault of traction battery and reduced feel of brakes. On a contrary, brakes became extremely hard and unresponsive (zero braking efficiency) - car moving 30mph, no change in forward motion (minor jitter on the steering wheel), barely managed to change lane to avoid collision. If right lane would be occupied, that would be a certain collision with a car in front of me as I would have no place to bring the car to safety. Brake message cleared when the car stopped.

BRAKES FAILED, AND BATTERY DIED AT FULL SPEED IN A 35 MILE ZONE, LUCKILY SLIGHT UP SLOPE AND CAR CAME TO A HALT. COMPLETE BATTERY AND BRAKE FAILURE, THE WHOLE SYSTEM SHUT DOWN. NO ANSWERS FROM JAGUAR, JUST A BATTERY REPLACEMENT. AGAIN, BRAKES FAILED AT FULL SPEED!

EV BATTERY CAUGHT FIRE AFTER VEHICLE HAD BEEN PARKED FOR 5 DAYS IN AN INTERIOR LEVEL OF AN OPEN AIR PARKING GARAGE. VEHICLE WAS A TOTAL LOSS.

ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.