2013 JAGUAR XF Complaints

MY JAG XF 2013 DASH IS BEING TORN AWAY AND SEPARATING. IT IS ANNOYING TO ME THAT JAGUAR REFUSES TO ADMIT USING SUBPAR MATERIALS.

JAGUAR SF. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER AIRBAG SAFETY RECALL. *LD *TR

PARTS ARE UNAVAILABLE FOR THIS RECALL, WHICH WAS EXPECTED TO BE RESOLVED IN JANUARY. I WAS SOLD THIS VEHICLE UNKNOWING OF THE RECALL. NOT SURE ON THE LEGALITY OF THAT. THIS SERIOUS MATTER HAS NOT BEEN DEALT WITH IN A TIMELY MANNER AT ALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V010000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAGUAR OF TROY IN TROY, MICHIGAN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND WOULD NOT BE AVAILABLE UNTIL MARCH OF 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT STATED THAT HE WAS UNABLE TO TRADE IN THE VEHICLE. THE DEALER (PHILLIPS CHEVROLET OF LANSING, 17730 TORRENCE AVE, LANSING, IL 60438, (708) 474-0000) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V009000 (AIR BAGS), BUT DID NOT KNOW WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE CONTACT ALSO CONTACTED ANOTHER DEALER (JAGUAR ORLAND PARK, 8031 W 159TH ST, TINLEY PARK, IL 60477, (877) 307-1288). THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I HAVE A 2013 JAGUAR XF 3.0 THAT BEGAN RUNNING A LITTLE ROUGH AROUND 30,000 MILES IN 2016. THE CHECK ENGINE LIGHT CAME ON AND WHEN I TOOK IT BACK TO THE RETAILER THEY SAID THERE WAS NOTHING WRONG "POSSIBLY A LOOSE GAS CAP." A FEW WEEK LATER, TOWARDS THE END OF 2016 AND LESS THAN 40,000 MILES ON THE VEHICLE THE CHECK ENGINE LIGHT CAME ON AGAIN, BUT THIS TIME THE CAR STARTED TO SMOKE AND OVERHEAT, SO I PULLED OFF TO THE SIDE OF THE HIGHWAY, INTO A PARKING LOT AS QUICKLY AS I COULD. THE COOLANT HAD BEEN LEAKING AND WAS DANGEROUSLY LOW. I ADDED COOLANT AS PER THE JAGUAR HANDBOOK INSTRUCTION AND ABOUT AN HOUR LATER TRIED TO GET BACK ON THE ROAD. THE CAR RAN FINE FOR A FEW MILES, BUT ONCE I STARTED TO ACCELERATE INTO THE 50-60 MPH RANGE ONTO THE HIGHWAY AGAIN A FEW MILES DOWN THE ROAD, THE SAME THING HAPPENED. IT STARTED TO OVERHEAT AND SMOKE TERRIBLY. I PULLED OVER TO THE SHOULDER AS QUICKLY AS SAFELY POSSIBLE AND NOTIFIED JAGUAR ROADSIDE ASSISTANCE IN ORDER TO HAVE THE CAR TOWED BACK TO THE DEALERSHIPS SERVICE DEPARTMENT TO BE WORKED ON. THE DEALERSHIP ENDED UP REPLACING THE ENGINE. I INSISTED THAT I WAS NOT COMFORTABLE WITH THIS CAR ANYMORE AND WANTED AN EXTENDED BUMPER TO BUMPER WARRANTY. I WAS ASSURED THAT THEY HAD PRACTICALLY "REPLACED EVERYTHING UNDER THE HOOD AND IT WOULD RUN LIKE A BRAND NEW CAR." THIS WAS 8 MONTHS AGO. THE CAR HAS SINCE BEEN IN THE SHOP FOR 3 ADDITIONAL MONTHS ON 10+ DIFFERENT OCCASIONS. THE CAR IS NOT SAFE TO DRIVE, IT BREAKS DOWN WHEN STARTING OR SOMETIMES EVEN WHEN ON THE HIGHWAY AND IS VERY DANGEROUS. IVE HAD QUITE A FEW CLOSE CALLS. THIS CAR IS DANGEROUS AND THE DEALERSHIP EITHER CANNOT FIX IT OR WANTS TO KEEP PUTTING BAND AIDES ON IT UNTIL MY WARRANTY IS OUT THEN ITS NOT THEIR PROBLEM ANYMORE. I HAVE LOST MY JOB DUE TO THE UNRELIABILITY OF THIS LEMON VEHICLE AND THE SERVICE DEPARTMENT IN FORT MYERS JAGUAR.

TL* THE CONTACT OWNS A 2013 JAGUAR XF. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V091000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 62,000.

MY NEW CAR 26,000 MILES JAGUAR WENT DEAD IN THE MIDDLE OF THE STREET TOWED TO THE DEALER. HAPPENED AGAIN LAST WEEK IN MY WAY TO LAS VEGAS FROM LOS ANGELES. I AM SURE THIS WILL HAPPEN AGAIN. THERE IS A DEFECT WITH THIS CAR.

DEAR SIR OR MA'AM, I AM WRITING TO INFORM YOU OF WHAT I VIEW AS A SERIOUS SAFETY ISSUE IN HOPES THAT YOU WILL CONSIDER INVESTIGATING THE MATTER. ON MARCH 13, 2015, I PURCHASED A 2013 JAGUAR XF, (VIN: [XXX]), THAT WAS CERTIFIED PRE-OWNED, BUT HAD NEVER BEEN OWNED BY ANYONE EXCEPT FOR THE DEALERSHIP.THE VEHICLE HAD ONLY 21,000 MILES AND WAS STATED AS HAVING AND APPEARED TO HAVE FAIRLY NEW TIRES. THE VEHICLE WAS PURCHASED FROM CAPITOL LUXURY CARS STATED AS "TEK AUTOMOTIVE GROUP, LLC." ON THE CAR CARE PLAN, LOCATED AT 347 NEW KARNER RD.,RTE 155, COLONIE, NEW YORK 12205, (518) 452-1100. ON AUGUST 6, 2015 ON THE WAY HOME FROM WORK ON INTERSTATE 95 SOUTH, THE VEHICLE TIRE PRESSURE LIGHT HAD COME ON.I DECIDED AS SOON I WAS OFF THE MAJOR ROUTE I WOULD STOP TO PUT AIR IN THE TIRE. THE TIRE BLEW OUT COMPLETELY, OUT OF NOWHERE, NEARLY CAUSING AN ACCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT HAD BEEN PURCHASED THE NEXT DAY. I WAS TOLD THAT RIM (PASSENGER RIGHT REAR) WAS CRACKED AND THEY DID NOT KNOW THE CAUSE OF THE TIRE BLOW-OUT. THE TIRE WAS UNDER WARRANTY THE COST WAS STILL $1,168.36 FOR ONE TIRE RIM ISSUE. THEN ON SEPTEMBER 21, 2015, THE PASSENGER RIGHT FRONT TIRE BECAME BALLED DUE TO AN IMPROPER ALIGNMENT I HAD TO PAY $1,310.27 FOR 4 WINTER TIRES. THEN ON OCTOBER 30, 2015 ANOTHER TIRE WAS NOT HOLDING AIR. I WAS TOLD THE DRIVER SIDE LEFT RIM WAS CRACKED AND THAT AGAIN THE RIM WOULD NEED TO BE REPLACED. I WHOLE HEARTED REFUSED TO PAY ANOTHER $1,200 FOR ONE RIM/REPAIR. IN A MEETING WITH THE GENERAL MANAGER, ADMINISTRATIVE ASSISTANT, MAINTENANCE SHOP FOREMAN, AND THE SERVICE ADVISOR, THE FOREMAN STATED THAT HE THOUGHT THE TIRE ISSUE WAS CAUSED BY POTHOLES IN THE AREA AND THAT IN GENERAL HE HAS SEEN A LOT OF RIMS CRACKED. I ASKED HIM IF HE LOOKED AT MY TIRE AND RIM. HE STATED,"NO." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS DRIVING THE CAR THE CAR STARTED TO STALL AND WHEN I STOPPED IN TRAFFIC LIGHT THE ENGINE SHUT ITSELF OFF WITHOUT NOTICE AND I HAD TO RESTART. THE STALLING AND ENGINE GOING OFF CONTINUED AND COULD HAVE CAUSED A MAJOR ACCIDENT.