2009 JAGUAR XF Complaints

JAGUAR SENT ME A LETTER WITH A RECALL RELATED TO THE PASSANGER AIRBAD STATING "PROLONGED EXPOSURE TO COMBINED HIGH HEAT AND HUMIDITY CAN CAUSE THE AFFECTED INFLATORS TO DEGRADE -- AT VARYING RATES IN DIFFERENT CONDITIONS -- INCREASING THE RISK THAT THE FRONT PASSENGER AIRBAG MODULE INFLATOR HOUSING MAY RUPTURE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH; POTENTIALLY RESULTING IN METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH". I FEEL UNSAFE DRIVING THIS CAR NOW AND WANT TO SELL MY CAR SINCE JAGUAR HAVE NOT SCHEDULED A REPAIR YET AND CUSTOMER SERVICE DENIES TO GIVE A SPECIFIC DATE RANGE. I AM SCARED TO DRIVE THIS CAR SINCE IT IS A MAJOR SAFETY HAZARD AND WOULD LIKE JAGUAR TO EITHER FIX THIS ISSUE NOW, OR GIVE ME A FIXED DATE AND GIVE ME A REFUND ON THE CAR. I CANNOT EVEN SELL THIS CAR SINCE IT IS ILLEGAL TO SELL THIS CAR WITH THIS RECALL AND DEALERS WOULD NOT BUY IT FROM ME. AFTER MULTIPLE CONVERSATIONS WITH JAGUAR CUSTOMER SERVICE JAGUAR COULD PROVIDE NO SOLUTION TO THIS PROBLEM AND JUST ASKED ME TO KEEP WAITING.

"TAKATA RECALL" CALLED THE DEALER SEVERAL TIMES AND NO REASONABLE TIME EXEPCTED TO REPAIR THE PROBLEM.

TAKATA RECALL. RECEIVED NOTIFICATION THAT AIRBAG IS DEFECTIVE ON JULY 29 AND IT HAS NOT BEEN FIXED. I FEEL VERY UNSAFE DRIVING WITH A DEFECTIVE AIRBAG, BUT HAVE NO OTHER ALTERNATIVE.

THIS HAPPENED FOR THE FIRST TIME ON 09/04/2016. I WAS GOING IN HIGHWAY AT 70MPH THE CAR SUDDENLY STOPPED FOR 0.5 SECOND AND TURNED ON BY ITSELF. ALL THE ELECTRICAL SYSTEM RESTARTED AT THAT TIME. I DID NOT TAKE IT SERIOUSLY AT THAT TIME AND IT STARTED TO COME AGAIN AND THIS TIME IT IS IN THE LOCAL ROAD WHERE I WAS GOING AT 30 MPH. THIS TIME THE CAR STOPPED AND THE STEERING IS STRUCK. I CHANGED THE CAR TO PARK MODE AND STARTED THE CAR AGAIN. THE SAME THING HAPPENED SEVERAL TIMES AFTER THAT AND THE CAR STARTED AUTOMATICALLY. I HAVE A NEW BATTERY ON THE CAR AND THE KEY FOB HAS NEW BATTERY AND THE CAR STARTED STRAIGHTWAY. I DON'T SEE ANY OTHER PROBLEMS OTHER THAN THIS. I TOOK THE TAKE TO A MECHANIC AND THEY COULD NOT DIAGNOSE THE ISSUE AND ASKED TO TAKE IT TO THE JAGUAR DEALER. I HAVE AN APPOINTMENT WITH THE DEALER TOMORROW. YESTERDAY IT HAPPENED AGAIN THE HIGHWAY AND THIS TIME THE CAR STOPPED. I MANAGED TO PULL THE CAR TO THE SIDE LANE AND STARTED THE CAR AGAIN. THIS IS VERY DANGEROUS CONDITION. HENCE I'M REPORTING THIS.

TAKATA RECALL I WAS NOTIFIED THAT THE PARTS ARE CURRENTLY UNAVAILABLE TO FIX THE ISSUE, BUT THAT THE PROBLEM MAY CAUSE SERIOUS INJURY OR DEATH. IT SEEMS THAT IN THE EVENT OF A PROBLEM OF THIS NATURE, IF A REMEDY IS NOT AVAILABLE, THERE SHOULD BE AN ALTERNATIVE, FOR EXAMPLE COMPENSATION THAT HELPS AFFECTED DRIVERS RENT OR BUY A DIFFERENT VEHICLE. I AM CONCERNED AS I NEED TO CONTINUE TO DRIVE MY VEHICLE, BUT IT HAS BEEN COMMUNICATED THAT IT IS UNSAFE. WHAT RECOURSE IS AVAILABLE TO ME / US?

I WAS NOTIFIED BY MY DAD THAT PICKED UP MY CAR FROM THE YARD THAT HE HEARD RATTLING WHEN HE SAW MY VEHICLE. BEFORE I SHIPPED MY CAR IT WASN'T MAKING ANY RATTLING NOISES. I'M NOT SURE WHAT'S GOING ON BECAUSE I WASN'T THERE TO SEE ANYTHING BUT HE END UP TOWING THE CAR BECAUSE HE DIDN'T WANT TO DRIVE THE CAR RUNNING WITH A RATTLING SOUND. IT WAS STATIONARY BUT ALREADY RUNNING WHEN HE FIRST APPROACHED IT AND NOTICED THE RATTLING. HOW CAN THIS CASE BE RESOLVE?

TAKATA RECALL_ CONTACTED THE JAG DEALERSHIP AND THEY SAID JUST KEEP DRIVING AROUND IN THIS DEATH TRAP UNTIL THE MANUFACTURER CAN MAKE ENOUGH TO CATCH UP. I'M ON THE ROAD ABOUT 3 HRS A DAY FOR MY JOB AND THIS IS VERY DISTRESSING. IT MIGHT BE YEARS BEFORE THEY RESOLVE THIS ISSUE. DO WE JUST CONTINUE TO DRIVE THIS DEATH TRAP UNTIL SOMEONE GETS KILLED?

2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING LOOKS SIMILAR TO WAVES CAUSING THE SUN TO REFLECT DIRECTLY TO THE WINDSHIELD & INTO MY EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE HIGH NOON, VERY SUNNY DAYS, AND AT DAWN) IT'S A COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE BONDING GLUE APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS TO SPREAD LIKE A WILDFIRE. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING GLUE, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING GLUE, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.

DASHBOARD RIPPLED. TOOK TO A SPECIALIST AND THEY STATED THAT THIS ISSUE IS A DEFECT. THE DASHBOARD LETTER SHRINKS AND IT SEPARATES FROM THE FOUNDATION OF THE DASH WHICH CAUSE IT TO STICK UP AND LEAVE A GAP BETWEEN THE DASH AND WINDSHEILD. CALLED JAGUAR HEADQUARTERS. HAVEN'T HAD MUCH LUCK ON RETURN CALLS

2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT AND JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL AND NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2008-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2008. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.