2009 JAGUAR XF Complaints

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONSUMER EXPERIENCED AN UNINTENDED ACCELERATION. THE CONTACT TAPPED THE BUMPER OF ANOTHER VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT RESIDENCE WITH MINIMAL DAMAGE. THE CONTACT ALSO STATED THAT THE SAME FAILURE RECURRED AT LEAST SIX TIMES PRIOR TO THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE ACCIDENT WAS MINOR. WHEN HER HUSBAND CHANGED LANES, TO MAE A TURN, TRAFFIC WAS STOPPED FOR A RED LIGHT, HE APPLIED THE BRAKE, HOWEVER, THE RPM'S INCREASED. HER HUSBAND STOPPED THE VEHICLE, BY SHIFTING TO NEUTRAL AND QUICKLY BACK TO DRIVE. UPDATED 05/06/16.*JB

TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING 15 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE FAILURE WAS AN INTERNAL FAILURE INSIDE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

THE REAR DIFFERENTIAL SEAL FAILED DUE TO FAULTY MANUFACTURING PROCESS WHEREIN CONTAMINATED "LIFETIME" DIFFERENTIAL FLUID WAS SEALED INTO THE DIFFERENTIAL HOUSING CAUSING EXCESSIVE AND PREMATURE PINION GEAR WEAR. THIS WEAR RESULTS IN MOVEMENT OF THE HALF SHAFTS AND THE DESTRUCTION OF THE DIFFERENTIAL SEALS. IN ORDER TO REMEDY THE SITUATION AN ENTIRE "NEW" DIFFERENTIAL MUST BE INSTALLED. SIMPLY ORDERING REPLACEMENT SEALS AND PINION GEARS WILL NOT SUFFICE AS THE DIFFERENTIAL DESIGN WAS CHANGED AND THE NEW COMPONENTS ARE OF A DIFFERENT SIZE, WHICH RESULTS IN REQUIRING COMPLETE REPLACEMENT OF THE REAR DIFFERENTIAL AT A COST OF ANYWHERE FROM $6200 - $8900, ACCORDING TO JAGUAR DEALERSHIPS. JAGUAR IS FULLY AWARE OF THIS ISSUE AND HAVE ISSUED MANY TSB REGARDING SAME; HOWEVER, THEY FAILED TO TAKE PREVENTIVE ACTION ON TENS OF THOUSANDS OF VEHICLES, MANY OF WHICH DID NOT SHOW SYMPTOMS OF FAILURE UNTIL AFTER THE MANUFACTURER'S WARRANTY EXPIRES, RESULTING IN HEFTY BILLS TO UNSUSPECTING OWNERS.

MY ENTIRE CAR SHUTDOWN AND I COULD NOT GAIN ACCESS TO THE INTERIOR WITHOUT USE OF MY EMERGENCY KEY. I HAD THE BATTERY AND ALTERNATOR TESTED AND THEY WERE BOTH FINE. THIS HAPPENED TWICE. ONCE THE CAR BECAME OPERATIONAL AGAIN MY KEYS NO LONGER WORKED AND THE MODULE HAD TO BE REPLACED ALONG WITH THE KEYS FOR ME TO GAIN ENTRY TO CRANK THE CAR. THAT CAME AT A HEALTHY PRICE TAG FROM THE JAGUAR DEALERSHIP OF $1400+. THE ENTIRE CAR JUST SHUTS DOWN COMPLETELY WITHOUT WARNING. *TR

THE SENSOR FOR THE LIGHT OVER MY REAR VIEW MIRROR KEEPS FLICKERING. I HAD THE SENSOR REPLACED WHEN I INITIALLY PURCHASED THE VEHICLE. THE SENSOR APPARENTLY IS UNSTABLE AND NEEDS REPLACING AGAIN. THE LIGHT CONSTANTLY FLICKERS CAUSING VISIBILITY TO BE DIFFICULT IN SEEING ONCOMING TRAFFIC. THIS SEEMS LIKE IT WOULD BE A HUGE SAFETY ISSUE THAT CAN RESULT IN AN ACCIDENT. *TR

MY ENTIRE DASHBOARD IS AUTOMATICALLY DISMANTLING ON IT'S OWN. THERE ARE BUBBLES EVERYWHERE AND IT'S SEPARATING FROM THE CONSOLE. I AM AFRAID THAT IT WILL THE OPERATION OF THE AIRBAG RESTRAINT SYSTEM IF EVER IN AN ACCIDENT. I DON'T USE ANYTHING ON MY DASHBOARD TO CLEAN IT EXCEPT FOR A DUSTER. I AM AFRAID FROM IT BUBBLING ALL OF A SUDDEN IT MAY EVENTUALLY FLY OFF OR GET WORSE AND OBSTRUCT MY DRIVING VIEW. I TOOK THE VEHICLE TO JAGUAR AND THEY DO NOT WANT TO FIX THE DASHBOARD. INSTEAD, THEY ARE TELLING ME I CAN HAVE THEM FIX IT FOR A FEE OF $3800+. I EXPLAINED TO THEM IT SHOULD BE COMING APART IN THE FIRST PLACE FOR IT TO NEED FIXING. I AM SO DISGUSTED AND AGGRAVATED. THE ENTIRE CAR NEEDS TO BE RECALLED BECAUSE IT IS JUST A PIECE OF JUNK. IT HAS GREAT ENGINE PERFORMANCE, BUT MASSIVE GLITCHES INCLUDING ELECTRICAL. *TR

THE DASHBOARD IS BUBBLED UP AND SEPARATED CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAVIGATION SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING CUTS AND SPLINTERS. THIS ALSO WAS NOT COVERED BY WARRANTY. *TR

MY CAR WAS DRIVING FINE AND FOR SOME REASON THE REAR GEAR SHAFT OR SO I HEARD IT IS CALLED FAILED AND WAS NOT ALLOWING ME DRIVE THE CAR WITHOUT A LOUD GRINDING SOUND AND WHEN THE GEARS LOCKED UP THE CAR WOULD STOP VERY QUICKLY. *TR

THE DASHBOARD BUBBLES UP AND SEPARATES CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAV SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING CUTS AND SPLINTERS. THIS ALSO WAS NOT COVERED BY WARRANTY. ALSO HORN PAD WORKS INTERMITTENTLY CAUSING A DANGEROUS SITUATION. AFTER BRINGING TO DEALER IT WAS DIAGNOSED USER ERROR THAT I WAS NOT HITTING THE PAD HARD ENOUGH. AFTER DEALER HIT PAD SO HARD IT BENT THE EMBLEM ON HORN, DEALER THEN REFUSED LIABILITY FOR PARTS BROKEN WHILE IN SHOP. *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.