2009 JAGUAR XF Complaints
View complaints related to 2009 JAGUAR XF. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2009 JAGUAR XF. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 JAGUAR XF- CHELMESFORD, MA
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO A DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. UPDATED 4/1/11 *CN UPDATED 05/31/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 JAGUAR XF- OKLAHOMA CITY, OK
WE JUST BOUGHT A 2009 JAGUAR XF TWO WEEKS AGO. YESTERDAY WHEN PULLING INTO THE DRIVEWAY, THE CAR'S ENGINE SURGED AND I WENT THRU THE GARAGE DOOR AND DIDN'T STOP UNTIL I HIT THE KITCHEN CABINETS, ALL THE WHILE, PRESSING ON THE BRAKE. THERE ARE SKID MARKS FROM THE BEGINNING OF THE DRIVEWAY UNTIL THE CAR STOPPED. NO ONE WAS HURT THANK GOD, BUT COULD HAVE BEEN SERIOUS IF I HAD BEEN ON THE FREEWAY OR ANYWHERE FOR THAT MATTER. WE HAD THE CAR TOWED TO THE DEALERSHIP AND AS OF THIS MOMENT, WE HAVE NOT HEARD WHAT THE REASONING IS BEHIND THIS ENGINE SURGE. *TR
Source: NHTSA WEB SITE -
2009 JAGUAR XF- SIMI VALLEY, CA
REAR BRAKE ISSUE. TOOK MY 2009 XF TO THE DEALER FOR AN OIL CHANGE. I WAS INFORMED THAT THE REAR BRAKES WERE GONE AND THE TIRES NEEDED TO BE REPLACED. I WAS INFORMED BY THE DEALER THAT THE REAR BRAKES ARE LUCKY TO GET 7500 MILES. "IT JUST THE WAY IT IS". I HAD THE BRAKES CHANGED & TOOK THE CAR TO A HIGH PERFORMANCE ALIGNMENT SHOP. 1ST WE FOUND THE DEALER NEVER ALIGNED THE TIRES "EVEN THOUGH THEY WERE PAID BY JAG TO DO SO" NEXT HE DISCOVERED THAT THE EMERGENCY BRAKE NEVER COMPLETELY RELEASES & THAT'S WHY YOUR BURNING OUT BRAKES. IF YOU DRIVE THE CAR OVER 150 -200 AT ONE TIME TRY PLACING YOU HAND ON THE EMERGENCY BRAKE. YOU'LL RECEIVE 2ND DEGREE BURNS FROM THE HEAT TRANSFER OF THE EMERGENCY BRAKE DRAGGING. WHEN I TOLD THIS TO THE DEALER ON MY VERY FIRST VISIT, I WAS TOLD JAG KNEW ABOUT THIS, BUT HAD NO FIX. MY RECOMMENDATION IS STAY AWAY FROM JAG. *TR
Source: NHTSA WEB SITE -
2009 JAGUAR XF- BAKERSFIELD, CA
THE TRANSMISSION STICKS IN DRIVE. JAGUAR SERVICE ACTION K048 WAS PERFORMED AFTER ABOUT THE FOURTH TIME IT STUCK IN GEAR. AFTER DEALER HAD CAR FOR SEVERAL DAYS ONLY 2 HOURS AFTER PICKING IT UP IT WAS DRAGGED WITH THE WHEELS LOCKED UP BACK ON THE TOW TRUCK WITH THE TRANSMISSION STUCK IN DRIVE. THE CAR HAS BEEN AT THE DEALER NOW FOR 15 DAYS AND ALL WE ARE BEING TOLD IS THAT THE TRANSMISSION CONTROL SWITCH (TCS) IS BROKEN AND THERE ARE NO REPLACEMENTS AVAILABLE. WE WERE NOT EVEN GIVEN ANY ESTIMATE OF WHEN THE CAR WILL BE REPAIRED OR IF IT CAN BE REPAIRED. THIS IS A VERY SERIOUS SAFETY DEFECT WITH THIS TRANSMISSION I HAVE READ ENOUGH BLOGS TO KNOW THAT ALL XF'S HAVE THIS TRANSMISSION DEFECT AND THIS SHOULD BE A MAJOR RECALL ITEM. I'M GOING TO ASK JAGUAR TO PURCHASE THE CAR BACK. *TR
Source: NHTSA WEB SITE -
2009 JAGUAR XF- TOA ALTA, PR
THE LIFE OF A JAGUAR XF 2009 DISCS ARE LESS THAN TWO YEARS. WE SEND IT TO THE JAGUAR SERVICE AND THEY SAID THE MODEL THAT YEAR DIDN'T CAME WITH SENSOR THAT IS WHY THE DISC GETS DAMAGE. THE PROBLEM IS THE CUSTOMER DOESN'T KNOW WHEN THE PADS HAVE TO BE CHANGE BECAUSE IT DOESN'T MAKE THE NOISE TO TELL YOU THE PADS AND THE DISC ARE FAILING. IN OUR CASE THEY CHANGE ARE PADS AND DISC AND IN LESS THAN THREE MONTH THE DISC ARE SCRATCH AND DAMAGE BECAUSE OF THE PADS. VERY IMPORTANT WE HAD TO PAY $800.00 THEY SAID THAT IT IS NOT IN WARRANTY. AND THE PADS TO AND THE CAR ONLY RAN 2,000 MILES. THE SCARY THING IS YOU ARE DRIVING AND YOU DON'T KNOW IF THE PADS AND DISC ARE GOOD OR BAD AND IT CAN OCCUR AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
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2009 JAGUAR XF- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING AT SPEEDS OF 10 MPH IN A PARKING LOT, THE ELECTRONIC SHIFT LEVER WOULD NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT THEN SHUT OFF THE ENGINE BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THE ELECTRONIC SHIFT LEVER WAS REPLACED. THE FAILURE MILEAGE WAS 14,990 AND THE CURRENT MILEAGE WAS 15,680.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 JAGUAR XF- BANKS, OR
2009 JAGUAR XF - SUDDEN ACCELERATION ISSUE ON THREE SEPARATE OCCASIONS. DRIVING ABOUT 20 MPH AND THE CAR ACCELERATED - ABLE TO STOP THE CAR BY PRESSING DOWN FULLY ON THE BRAKES. IT DID NOT RESPOND AT FIRST AND THEN SOMETHING SHIFTED AND THEN THE BRAKES WORKED. WITH FIVE MINUTES, IT DID IT AGAIN AND THE ONLY WAY TO STOP THE CAR WAS TO SLAM IT INTO PARK. THE CAR WAS TOWED INTO THE DEALER AND THE BLACK BOX INFORMATION DOWNLOADED TO THE MANUFACTURER. NO FAULT CODES FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. IT HAS SINCE DONE IT ONE MORE TIME AND THE EMERGENCY BRAKE STOPPED THE CAR. THE MANUFACTURER IS CLAIMING THAT BOTH THE BRAKE AND THE GAS WERE DEPRESSED AT THE SAME TIME. *TR
Source: NHTSA WEB SITE -
2009 JAGUAR XF- DEL RAY BEACH , FL
TL*THE CONTACT OWNS A 2009 JAGUAR XF. ON DECEMBER 7, 2009 WHILE THE ENGINE WAS ON, WITH HIS FOOT ON THE BRAKE PEDAL WITHIN SECONDS THE ENGINE BEGAN TO IDLE EXCESSIVELY AND THE VEHICLE STARTED TO SHAKE. HE CONTINUED TO PRESS THE BRAKE PEDAL TO PREVENT HITTING THE VEHICLE IN FRONT OF HIM. HE HAD TO PUT THE VEHICLE IN NEUTRAL, THEN PARK AND TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE WITH HIS FOOT ON THE BRAKE PEDAL AND HAD NO FURTHER INCIDENTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSIS DID NOT LOCATE A FAILURE. THE FAILURE MILEAGE WAS 11,814 AND THE CURRENT MILEAGE WAS 13,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 JAGUAR XF- WILMER, AL
HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTANDING HAS ALWAYS BEEN IT'S THE FRONT BRAKES WHICH DO MOST OF THE WORK. THIS CAR DOES NOT HAVE A BUILT IN WARNING INDICATING THE PADS ARE WORN, AND LOSING THE REAR BRAKES PREMATURELY COULD RESULT IN AN ACCIDENT. WHATEVER IS CAUSING THE REAR BRAKE PADS TO DEGRADE SO QUICKLY NEEDS TO BE REMEDIED. *TR
Source: NHTSA WEB SITE -
2009 JAGUAR XF- NORWALK, CT
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY EXHIBITS A NO START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENTIRE COMPUTER SYSTEM MEMORY WAS REPLACED. AFTER THE REPAIR, THE FAILURE RESURFACED. THE DEALER WAS NOTIFIED; HOWEVER, THE TECHNICIANS HAVE BEEN UNABLE TO IDENTIFY THE CAUSE NOR REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE