2010 JAGUAR XF Complaints

WHILE SITTING STATIC FOR A NUMBER OF HOURS THE FUEL TANK LEAKS FUEL. THIS PROBLEM IS ON THE 2010 4.2 LITER ENGINE XF MODEL. EVERY MORNING I NOTICED A SMALL PUDDLE OF FUEL UNDER THE PASSENGER SIDE NEAR THE REAR TIRE. ADDITIONALLY, WHEN TRYING TO START THE VEHICLE THE ENGINE STRUGGLES TO START (AS IF NOT GETTING ENOUGH FUEL). AFTER LIFTING THE VEHICLE UP FUEL CAN BE SEEN COMING FROM THE TOP OF THE TANK.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS A FUEL LEAKAGE ON THE FUEL TANK ON THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

WAS DRIVING DOWN INTERSTATE AND LIGHT CAME ON SAYING COOLANT LOW, AIR CONDITIONER WAS STILL BLOWING COLD, BUT I TURNED OFF AIR, MAYBE 3 MINUTES LATER, LOSS ACCELERATION POWER, BLACK SMOKE BILLOWING OUT OF PIPES AND UNDER HOOD AND LIGHT CAME ON SAYING LOW PERFORMANCE TURN ENGINE OFF. IMMEDIATELY PULLED CAR ON SIDE OF HIGHWAY. NO WARNING CAR WAS RUNNING HOT. CAR WAS DISABLED WOULD NOT START LATER AND COMPUTER READING STILL REGISTERED COOL. GAS WAS SMELLING ALL THOUGH THE CAR AND PROCEEDED TO LEAK FROM UNDER CAR AFTER TOWED AWAY. AT THE DEALERSHIP, THE CAR HAD GAS LEAKING UNDER IT ON THE GROUND WHEN I WENT TO RETRIEVE ITEMS OUT OF CAR. DEALERSHIP SAID IT WOULD COST 36,000. PLUS TO FIX. CAR IS STILL SITTING AT DEALERSHIP WITH NO SOLUTION. I FELT WE WERE FORTUNATE TO GET OUT OF CAR ALIVE BECAUSE I FELT IT COULD HAVE EXPLODED. DEALERSHIP SAYS IT WAS WATER PUMP, BUT ENGINE WAS NEVER TORN DOWN TO DETERMINE THAT.

PULLING OUT OF A PARKING LOT INTO ONCOMING TRAFFIC, CAR WAS DRIVING FINE THEN ALL OF A SUDDEN IT SNAPPED INTO RESTRICTED PERFORMANCE MODE, SLOWED MY CAR DOWN TO 15MPH ON A BUSY STREET, AND ALMOST GOT HIT BY OTHER CARS DUE TO MY SUDDEN DECLINE IN SPEED. TOOK THE CAR BACK TO THE DEALERSHIP FOR ASSESSMENT AND THEIR RECOMMENDATION IS TO REPLACE THE ENGINE FOR $32,000.00. I BOUGHT THE CAR FOR $26,000.00 IN JANUARY 2014 FROM GALPIN HONDA IN MISSION HILLS AND I CURRENTLY OWE $24,000.00 ON IT. I JUST DON'T SEE HOW THIS COULD BE RIGHT.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE PERFORMANCE FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT FUEL INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,236.

WHILE DRIVING THE ENGINE LIGHT CAME ON AND WHITE SMOKE CAME OUT FROM UNDER THE HOOD OF THE VEHICLE. THE SMELL OF ENGINE COOLANT WAS INSIDE THE VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP WHERE THEY DIAGNOSED A WATER PUMP FAILURE. FROM INFORMATION WE GATHERED, THIS IS A COMMON ISSUE FOR THIS VEHICLE WHICH THE MANUFACTURER IS AWARE AND HAS DONE MAY REPLACEMENTS WITH A REDESIGNED PART. THE POOR DESIGN AND QUALITY OF THIS PART CAUSES CATASTROPHIC ENGINE FAILURE. WHILE JAGUAR NORTH AMERICA HAS RELEASED SEVERAL TECHNICAL SERVICE BULLETINS OF THIS ISSUE, THEY HAVE FAILED TO ADDRESS THE ISSUE ON ALL AFFECTED VEHICLES. DATE: 06-01-2013 TSB#TT002-13 KEEPING THE COOLING SYSTEM FREE OF DEBRIS AND CORROSION TO PREVENT PREMATURE WATER PUMP FAILURE DATE: DEC 2012 TSB#JTB00278 COOLING SYSTEM - WATER PUMP LEAK HTTP://WWW.CBC.CA/NEWS/CANADA/BMW-S-MINI-COOPERS-LABELLED-JUNK-AS-OWNER-HIT-WITH-10K-ENGINE-REPAIRS-1.2948855

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL ODOR WAS PRESENT DUE TO A CRACK IN THE FUEL TANK OUTLET FLANGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED BOTH THE DEALER AND THE MANUFACTURER IN REFERENCE TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 66,000.

HELLO I JUST BOUGHT A CAR RECENTLY AND IT IS A 2010 JAGUAR XF BUILT IN JUNE 2009. AS I DROVE IT OFF THE LOT I HAD A PROBLEM WITH THE CAR AND REALIZED RECENTLY THAT IT IS A POWER STEERING PROBLEM. I SEARCHED ONLINE FOR ANY RECALLS AND THERE WAS A RECALL FOR ANY VEHICLES MADE IN JUNE 2009 AND MY CAR WAS MADE IN JUNE 2009. IT DOES NOT SAY IN THE JAGUAR SYSTEM THAT MY SPECIFIC VEHICLE WAS RECALLED. HOWEVER I FEEL THAT MY VEHICLE SHOULD HAVE BEEN RECALLED AS IT WAS SOMETHING THAT MAY HAVE BEEN MISSED. I FIND IT VERY COINCIDENTAL THAT MY VEHICLE IS HAVING AN EXACT SAME PROBLEM AS THE ONE THAT WAS RECALLED AND THE RECALL DATE IS FOR THE DATE THAT MY VEHICLE WAS BUILT. I HAVEN'T DRIVEN THE VEHICLE SINCE I BOUGHT IT BECAUSE IT IS A SAFETY ISSUE AND I WILL BE TOWING IT INTO A DEALERSHIP SHOP TOMORROW. AND REGARDLESS OF IF IT IS A MAJOR PROBLEM OR A MINOR PROBLEM, ITS A SAME PROBLEM AS THE ONES THAT WERE RECALLED. IT SAID POSSIBILITIES OF NOT GETTING THIS FIXED IS FIRE UNDER THE HOOD AND I DEFINITELY DON'T WANT THAT NOR FOR ANY OTHER JAGUAR XF 2010 DRIVERS OUT THERE. THIS IS THE RECALL NUMBER I FOUND ONLINE: 11V168000. PLEASE HELP ME RESOLVE THIS ISSUE AND TO MAKE SURE THAT IT GETS RECALLED AND THAT THE SAFETY OF MY CAR IS RIGHT AND UP TO DATE! VERY RESPECTFULLY, //SIGNED// [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN COMPLETED. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN THE RECALL. WHILE INSIDE THE VEHICLE, THE CONTACT WOULD SMELL A FUEL ODOR AND NOTICED FUEL LEAKING FROM THE VEHICLE ONTO THE DRIVEWAY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SEIZED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 67,543.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THEN EXITING THE VEHICLE, THERE WAS A STRONG ODOR OF GASOLINE FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FUEL OUTLET FLANGES WERE FRACTURED AND NEEDED TO BE REPLACED. THE DEALER HAD ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN 12V521000 (FUEL SYSTEM, GASOLINE).THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.