2010 JAGUAR XF Complaints

I WAS SITTING AT THE TRAFFIC LIGHT WHEN THE CAR JUST SWITCHED OFF, NO WARNING SIGNS IT JUST SHUT DOWN AS IF IT WAS TURNED OFF. A MESSAGE APPEARED ON THE DASH TO PRESS THE BRAKES AND BUTTON TO RESTART. I PRESSED THE START BUTTON AND IT STARTED UP FINE, THIS HAD HAPPEN 3 TIMES IN THE LAST 30 DAYS, THE 2ND TIME I WAS DRIVING 40MPH AND THE LATEST 12 JAN 2014 AT A STOP LIGHT. I HAVEN'T TAKEN IT TO A DEALERSHIP AS OF YET. I AM NOT REALLY SURE WHAT TOO DO. I'M CONCERNED THAT I MIGHT NOT BE IN SUCH A CONVENIENT PLACE THE NEXT TIME THIS HAPPENS. WHAT WOULD IT TAKE TO INITIATE A RECALL FOR THIS. *TR

I WAS DRIVING ON THE FREEWAY AT 70 MILES AN HOUR WHEN THE CAR JUST SWITCHED OFF, NO WARNING SIGNS IT JUST SHUT DOWN AS IF IT WAS TURNED OFF.I WAS ABLE TO STEER THE CAR ONTO THE HARD SHOULDER AND STOP SAFELY. I PRESSED THE START BUTTON AND IT STARTED UP FINE, THIS HAD HAPPENED TO ME BEFORE AT A STOP LIGHT MONTHS BEFORE. I TOOK IT TO THE DEALERSHIP WHERE THEY HAVE HAD IT FOR OVER A WEEK. IT SHOWS AN INTERRUPTION ON THE COMPUTER BUT THEY CAN'T DUPLICATE THE PROBLEM AND THEY ARE GIVING IT BACK TO ME TOMORROW AS IS. MY WIFE NOW IS AFRAID TO DRIVE THE CAR AND I'M ALSO CONCERNED THAT I MIGHT NOT BE IN SUCH A CONVENIENT PLACE TO PULL OVER NEXT TIME IF IT HAPPENS AGAIN. *TR

I WAS SLOWING TO A STOP IN A PARKING SPACE WHEN THE PEDAL WENT TO THE FLOOR & THE CAR JUMPED THE CURB, HIT THE BUSHES & BUMPED INTO THE DAY CARE BUILDING. FRONT BUMPER RIPPED OFF WHEN BACKING UP. *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V424000) FUEL SYSYEM: GASOLIONE DELIVERY, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT ANY SPEED. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FUEL SYSTEM. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE FUEL LINES AND THE FUEL HOSE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 39,562.

WHILE DRIVING, CAR COMPLETELY SHUT DOWN. I PULLED OVER TO THE SIDE OF THE ROAD. CAR RESTARTED AFTER A FEW MINUTES. TAKEN TO REPAIR AND THEY SAID NOTHING WAS WRONG WITH IT. THREE OTHER TIMES, WHEN USING BLUETOOTH PHONE CONNECTION, THE ELECTRICAL SYSTEM SHUT DOWN AND WENT BLACK. IT RESTARTED AFTER A FEW MINUTES AS WELL. JAGUAR SAYS NOTHING IS WRONG... VERY SCARY... *TR

ENGINE STALLS, THEN CHECK ENGINE LIGHT APPEARS. SOON AFTER I BROUGHT MY 2010 JAGUAR XF MAYBE 45 DAYS LATER THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER ALL THEY DID WAS CLEARED THE LIGHT. TWO MONTHS LATER IT WOULD NOT START AFTER TRYING SEVERAL TIMES. I CALLED THE DEALER WHO WAS NO HELP. A FEW HOURS LATER IT JUST STARTED. EVERY FEW MONTHS A HAVE ENGINE TROUBLE EITHER IT RIDES ROUGH, STALLS OR DOESN'T START. SOMETHING NEED TO BE DONE ASAP THIS IS VERY DANGEROUS. *TR

JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 NEAR OAK PARK, ILL. AND LAST, AND MOST FRIGHTENING SLIPPING INTO A PARKING SPACE ON THE 7TH. LEVEL OF THE PARKING GARAGE FACING MARSHALL FIELD IN DOWNTOWN ,CHICAGO. IN THIS LAST SITUATION THE REAR WHEELS SPUN AND SCREECHED WHILE I WAS PRESSING THE BRAKE PEDAL AS FIERCELY AS I COULD. I CAME TO JUST A FEW INCHES OF THE RETAINING WALL. I TOOK THE CAR TO THE DEALER WHO MAINTAINED THAT THE CAR HAD BEEN TEST DRIVEN AND COMPUTER TESTED WITHOUT DETECTION OF A RE-OCCURRENCE. THE DEALER FURTHER ADVISED THAT THE COMPUTER TEST RESULTS WERE SENT TO JAGUAR AND REPORTED BACK THAT THE JAGUAR PEOPLE HAD NEVER HAD ANY SIMILAR REPORTS. THE DEALER ASKED THAT I RETRIEVE THE CAR AS NO PROBLEM WAS DETECTED. I BELIEVE THIS CAR HAS SERIOUS ELECTRONIC OR RELATED PROBLEMS AS REGARDS THE CONNECTION BETWEEN BRAKING ACTION AND TRANSMISSION GOING INTO NEUTRAL AFTER THE BRAKES ARE APPLIED. A FEW MONTHS BEFORE THE ENTIRE ELECTRONICS ON THE DASH BOARD HAD TO BE REPLACED AS THE SCREEN MONITOR WENT DEAD. I DO NOT IN MY LAYMAN'S MIND KNOW WHETHER THERE IS ANY CONNECTION BETWEEN THESE TWO ISSUES. IN ANY EVENT I REFUSED TO GO BACK INTO THAT CAR. I ASKED THE DEALER TO TAKE IT BACK AND I WAS OFFERED $ 36,000 FOR THE CAR. I PAID $ 59,674 FOR IT JUST A YEAR OR SO BEFORE. SOMEONE I KNOW SUGGESTED THAT I COULD HAVE GOTTEN SOMEWHAT MORE BY SELLING IT PRIVATELY , BUT I DID NOT WANT TO HAVE IT ON MY CONSCIENCE SELLING A DANGEROUS VEHICLE.. THE DEALER BOUGHT IT WITH 3670 MILES ON THE ODOMETER. ACCORDING TO THE DOCUMENT, THE CONSUMER STATED THE VEHICLE WOULD ACCELERATE WHEN COMING TO A STOP. UPDATED IVOQ 01/19/11 *TR

I EXPERIENCED A NO WARNING COMPLETE SHUTDOWN OF MY 2010 JAGUAR XF AT 5:00PM ON OCTOBER 6, 2010. GAS GAUGE READ 30+ MILES, ODOMETER READ 7000+ MILES. I HAD JUST EXITED FROM A STRIP MALL AND DRIVING ON AN INCLINE AT 25-30MPH, WITHOUT ANY WARNING THE ENGINE SHUT OFF ABRUPTLY, THE GEAR CONTROL KNOB RECEDED INTO THE CONSOLE AND THE CAR AUTOMATICALLY SHIFTED INTO PARK. I LOST ALL CONTROL OVER THE VEHICLE. THE DASHBOARD LOST ITS ILLUMINATION. I ATTEMPTED TO RESTART THE CAR BY PRESSING THE START BUTTON BUT THE CAR WOULD NOT START. I COULDN'T ROLL DOWN THE WINDOWS. THE POLICE AND MY FRIEND ARRIVED AT THE SCENE AND ASSISTED ME BY POURING IN AT LEAST A GALLON OF GAS BUT THE CAR WAS STILL FROZEN IN PLACE. THE POLICE CALLED FOR TOW TRUCK ASSISTANCE SINCE MY CAR WAS BLOCKING THE "AFTER WORK" TRAFFIC FLOW. AFTER A DAY AND HALF AT THE SERVICE CENTER, I WAS TOLD THAT MY CAR WAS READY FOR PICK UP ON OCTOBER 8TH. I WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR (DIAGNOSTICIANS CHECKED BY MACHINE) AND ADVISED ME NOT TO DRIVE ON LOW FUEL. NOTHING WAS FIXED. ON OCTOBER 9TH CONCERN AND TERROR REGARDING THIS EXPERIENCE WAS EXPRESSED TO THE MANAGER. THE MANAGER WAS GIVEN A COPY OF THE 2 RECALLS RELATING TO SHUTDOWNS OF 2010 JAGUAR XF AUTOS AND REQUESTED THAT THEY PROBE FURTHER AND TO NOTIFY JAGUAR CORPORATE AND JAGUAR MANUFACTURER ABOUT THE COMPLETE SHUTDOWN. AGAIN, ON OCTOBER 12TH, I WAS TOLD THAT MY CAR WAS READY FOR PICKUP...CAN'T FIND ANYTHING WRONG. NOTHING FIXED. I REITERATED THAT THEY NEED TO CONTINUE TO INSPECT, INVESTIGATE AND DISCOVER WHAT CAUSED THE SHUTDOWN BECAUSE MY LIFE AND THE PUBLIC'S SAFETY CAN BE IN DANGEROUS JEOPARDY IF THIS HAPPENS AGAIN ON THE ROADWAY OR FREEWAY. AS OF OCTOBER 13TH OR OCTOBER 14TH, I BELIEVE THE JAGUAR CORPORATE TECHNICIANS BECAME INVOLVED AND IS NOW GUIDING THE LOCAL SERVICE CENTER WITH THE INVESTIGATION AND INSPECTION OF MY VEHICLE. THIS NO WARNING COMPLETE SHUTDOWN FUNCTION OF THE JAGUAR AUTOMOBILE NEEDS TO BE ADDRESSED. *TR

ON TWO OCCASIONS OUR 2010 JAGUAR XF HAS COMPLETELY STALLED IN THE MIDDLE OF TRAFFIC NARROWLY AVOIDING AN ACCIDENT. ON BOTH OCCASIONS WE HAD NO CONTROL OVER THE VEHICLE AS THE SYSTEM COMPLETELY FROZE. AFTER THE FIRST INCIDENT JAGUAR TOOK THE CAR AND REPLACED THE FUEL PUMP AND SOME OF ITS ACCESSORY'S. YESTERDAY THE SAME EVENT OCCURRED AND WE STARTED TO RESEARCH ONLINE TO SEE IF WE COULD FIND ANY OTHER OWNERS EXPERIENCING THIS SAME PROBLEM. THIS IS WHAT WE FOUND; RECALL ID # 09V424000 - FUEL SYSTEM, GASOLINE:DELIVERY RECALL DATE: NOV 02, 2009 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY MODEL AFFECTED: XF POTENTIAL UNITS AFFECTED: 2131 RECALL DETAILS RECALL DATE: NOV 02, 2009 MODEL AFFECTED: 2010 JAGUAR XF SUMMARY: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010 VEHICLES. THE FUEL TRANSFER PIPE IN THE FUEL TANK MAY BE KINKED. THIS MAY RESTRICTS FUEL BEING TRANSFERRED FROM ONE SIDE OF THE FUEL TANK TO THE FUEL PUMP CAUSING FUEL STARVATION AT LOW FUEL LEVELS. CONSEQUENCE: FUEL STARVATION TO THE ENGINE CAN CAUSE THE ENGINE TO STALL WITHOUT WARNING AND COULD POTENTIALLY CAUSE A CRASH. REMEDY: DEALERS WILL HAVE THE FUEL TANK ASSEMBLY REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2009. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827 1-800-452-4827. POTENTIAL UNITS AFFECTED: 2131 NOTES:JAGUAR LAND ROVER NORTH AMERICA, LLC J016 RECALL ID # 10V332000 - ENGINE AND ENGINE COOLING RECALL DATE: JUL 22, 2010 COMPONENT: ENGINE AND ENGINE COOLING MODEL AFFECTED: XF POTENTIAL UNITS AFFECTED: 5048 RECALL DETAILS RECALL DATE: JUL 22, 2010 MODEL AFFECTED: 2010 JAGUAR XF SUMMARY: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.0L GASOLINE ENGINE VEHICLES. THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE START UP CYCLE. AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT. CONSEQUENCE: FUEL STARVATION TO THE ENGINE LEADS TO ENGINE. *TR