2011 JAGUAR XJ Complaints

MY JAGUAR DISPLAY COOLANT FLASHED AND STATED THAT THE COOLANT LEVEL WAS LOW. SO ON SATURDAY MORNING I CHECKED MY JAGUAR COOLANT LEVEL RESERVOIR AND SURE ENOUGH MY COOLANT WAS VERY LOW. I ALWAYS KEEP A GALLON OF COOLANT ON HAND IN MY GARAGE. SO I TOPPED OFF THE RESERVOIR WITH THE WHOLE GALLON OF COOLANT AND LEFT FOR THE DEALERSHIP. NOW PENSKE JAGUAR AND LAND ROVER WHICH IS ABOUT 14 MILES FROM MY HOME. SO I GOT ON THE 405 FWY SOUTH TO THE 710 LONG BEACH FWY NORTH TO THE 91 FWY SOUTH TO THE 605 FWY SOUTH EXCHANGE TO THE SOUTH STREET EXIT TOWARDS THE DEALERSHIP. BUT DURING THE EXCHANGE TO THE 605 FWY SOUTH MY JAGUAR COOLANT LIGHT IN THE DASHBOARD CAME ON STATED THAT COOLANT LEVEL IS LOW. SO LIKE YESTERDAY I ASSUMED THAT I COULD GO THE EXTRA MILE OR SO TO THE JAGUAR DEALER WHICH AT THAT POINT WAS JUST A FEW MILES AWAY. NOW FROM THE 91 FWY EXCHANGE TO THE SOUTH STREET EXIT IS ABOUT ROUGHLY 1/2 TO 3/4 MILES. BUT I DIDN'T MAKE TO THE SOUTH STREET. MY JAGUAR STOP RUNNING ON THE OFF RAMP TO SOUTH STREET ABOUT 35 TO 50 YARDS FROM SOUTH STREET STOP LIGHT BLOCKING TRAFFIC. PLEASE SEE ATTACHED WORKORDER 81458 AND PHOTOS. CAUSE OF OVERHEATING THE ENGINE IS DUE TOO A PLASTIC OUTLET PIPE. WHICH WHEN IT RUPTURES OR CRACKS IT WILL LEAK ALL OF THE RETURN COOLANT COMPLETELY BEFORE IT REACHES THE ENGINE. AND ALSO THIS WILL CAUSE THE FUEL LINE TO RUPTURE AND CONTINUALLY PUMP OUT FUEL UNLESS YOU TURN OFF THE IGNITION. I WAS LUCKY BECAUSE HAVING THE FOUR-WAY FLASHERS ON AND THE DRIVERS DOOR OPEN IT RAN THE BATTERY DOWN. THE HIGHWAY PATROL OFFICER ASK TO SEE IF THE CAR WOULD START AGAIN. BUT THEIR WAS NO POWER AT ALL.

TAKATA RECALL; WHILE DRIVING GOT A STRONG SMELL OF GAS INSIDE THE CAR. PULLED INTO SERVICE STATION AND ATTENDED ACCESS FUEL PUMP OPENING UNDER REAR SEAT. FUEL WAS SHOOTING OUT OF A SMALL PIN HOLE CRACK IN THE FUEL FLANGE TOP. POOLING UP INSIDE THE FUEL PUMP CAVITY AND RUNNING DOWN THE OUTSIDE OF THE FUEL TANK. RECALL J059 ON THIS FUEL PUMP FLANGE PART NUMBER C2D25076 IS ON JUST 2010 XF MODELS NOT ON MY 2011 XJ WHICH USES THE SAME PART. WHY IS THIS NOT ALSO ON THE RECALL LIST WITH OTHER MODELS THAT USES THE SAME PART?

THERE IS A INTERMITTENT PROBLEM WITH THE ELECTRICAL SYSTEM ON THE DASH, A/C AND MENU DISPLAY. THE DASH GAS GAGE WOULD FLASH EMPTY WHEN THE GAS TANK IS FULL. THE A/C USNI WOULD CUT OFF AND BACK ON AFTER A WHILE. THE DISPALY MEUN WOULD FLASH OFF EVEN WHEN THE RADIO IS STILL PLAYING. ALL OF THIS HAPPENS WHEN THE CAR IS IN MOTION. IT HAPPENS ON THE HIGHWAY AND CITY DRIVING. THE CAR WAS SERVICED SEVERAL TIME BY THE JAGUAR SERVICE CENTER BUT THE COULD NOT DUPLICATE THE PROBLEM. NO SERVICE WAS PERFORMED.

TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE ISSUE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE EMERGENCY BRAKE MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE BATTERY WAS LOW. AFTER HAVING THE VEHICLE DIAGNOSED AT AUTO ZONE, THE BATTERY WAS TESTED AS BEING NORMAL. THE CONTACT CONTINUED TO LOSE CONTROL OF THE VEHICLE'S TRACTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 31,552.

THE CARS POWER AND ENGINE SHUTS DOWN COMPLETELY WITHOUT WARNING. I THEN HAVE TO RESTART CAR AGAIN. IT HAPPENED NOW 4 TIMES SO FAR SINCE I OWN THE CAR.

TL* THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE DEPRESSED. THE BRAKE PEDAL WAS DEPRESSED WITH EXTREME FORCE AND THE CONTACT SHIFTED INTO PARK BEFORE THE VEHICLE WOULD STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 8,000. CONSUMER STATED HIS WIFE ALSO EXPERIENCED SUDDEN ACCELERATION. SHE SHIFTED THE VEHICLE INTO DRIVE, WITH HER FOOT FIRMLY ON THE BRAKE, WHEN SUDDENLY THE VEHICLE ACCELERATED DRAMATICALLY TO WHAT SHE CHARACTERIZED AS FULL THROTTLE. SHE PRESSED HARDER ON THE BRAKE PEDAL AND IMMEDIATELY SHIFTED THE VEHICLE BACK INTO PARK. THE ENGINE SPEED THEN RETURNED TO NORMAL. THE VEHICLE WAS THEN TAKEN TO THE DEALER. UPDATED 04/15/13 UPDATED 4/24/13 *CN UPDATED 05/14/13 ...UPDATED 05/22/13 *BF THE CONSUMER AND THE DEALER DISCUSSED AT LENGTH THE POSSIBLE EXPLANATIONS FOR THE SUDDEN ACCELERATION AND CONCLUDED THAT INADVERTENT SIMULTANEOUS APPLICATION OF THE BRAKE AND ACCELERATOR PEDAL WAS A DISTINCT POSSIBILITY. UPDATED 05/30/13

THE ENGINE STALLED WITHOUT WARNING JUST BEFORE I WAS ABOUT TO MAKE A LEFT-HAND TURN. *JS

TL*THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT THE HEATED WINDSHIELD DISTORTED HIS VISION WHILE DRIVING. THE STREET SIGNS AND LIGHTS ALSO APPEAR TO HAVE A HALO AND BECOME BLURRY. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE PROBLEM AND STATED THAT SINCE THE VEHICLE WAS LEASED THERE WAS NOTHING THAT COULD BE DONE, BECAUSE IT WOULD CHANGE THE DESIGN OF THE VEHICLE. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 5,000.

2011 XJ IS EXHIBITING PROBLEMS SIMILAR TO THOSE CONTAINED IN NHTSA CAMPAIGN ID NUMBER: 10V332000 FOR THE XK AND XF. SPECIFICALLY, VEHICLE ENGINE WILL STUTTER AS IF ABOUT TO STALL, WHICH IS MOST NOTICEABLE WITHIN THE FIRST 30 MINUTES AFTER START UP, BUT PERSISTS IN VARYING DEGREES AT ALL TIMES, ESPECIALLY WHEN IDLING. PROBLEM IS PROGRESSIVELY WORSENING. PROBLEM REPORTED TO DEALER WHO HAD INDICATED A SOFTWARE UPDATE IN THE FUTURE SHOULD RESOLVE THE ISSUE, BUT NO INDICATION GIVEN ON WHEN THAT WILL HAPPEN. PROBLEM SOUNDS SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 10V332000, WHICH NOTES A CRASH COULD OCCUR. ACCORDINGLY, THIS SHOULD BE INVESTIGATED TO CONFIRM IF THE 2011 XJ SHOULD BE INCLUDED IN THIS RECALL. *TR

I LEASED A BRAND NEW, 2011 JAGUAR XJ SUPERCHARGED, AND HAVE EXPERIENCED SEVERAL PROBLEMS WITHIN THE FIRST 1,000 MILES, THE FIRST OF WHICH PRESENTS A SEVERE SAFETY RISK. 1) THE TFT DIGITAL SPEEDOMETER DISPLAY WILL VANISH WITHOUT WARNING. WHEN THIS HAPPENS, YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THE PROBLEM USUALLY HAPPENS WHEN EXITING A DARK GARAGE AND ENTERING DAYLIGHT, BUT ALSO HAS HAPPENED WHILE ON THE HIGHWAY. THE DIGITAL DASH WILL REMAIN BLANK FOR UP TO 15 SECONDS USUALLY BEFORE SLOWLY REAPPEARING. PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT IT IS DISTRESSING AND DANGEROUS WHEN IT DOES. 2) AUDIO AND NAVIGATION SYSTEMS HAVE BECOME COMPLETELY INOPERATIVE. WHEN NAVIGATION WAS OPERATING, IT WAS DIRECTING YOU TO MAKE IMPOSSIBLE DRIVING MANEUVERS. 3) POWER WINDOWS WILL NOT REMAIN CLOSED. 4) NUMEROUS OTHER PROBLEMS, THOUGH NOT NECESSARILY SAFETY ISSUES (HAVE BEEN REPORTED TO DEALER). *TR