1998 JAGUAR XJ Complaints
View complaints related to 1998 JAGUAR XJ. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 1998 JAGUAR XJ. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 JAGUAR XJ8- FT THOMAS, KY
VEHICLE STALLS AT HIGHWAY SPEED WITHOUT WARNING. THROTTLE BODY REPAIRED BY DEALER TWICE BUT PROBLEM NOT FIXED. JAGUAR MAILED OUT LETTER CALLING FOR CAR TO BE CHECKED BY DEALER WHICH I DID. FIX LASTED 35K MILES NOW PROBLEM BACK! VERY DANGEROUS! DEALER WILL NOT HONOR REPAIR. *NM
Source: NHTSA WEB SITE -
1998 JAGUAR XJ8- MILWAUKEE, WI
DT*: THE CONTACT STATED THE VEHICLE HESITATED WHILE ACCELERATING FROM A STOP. ONCE THE VEHICLE SPEED ROSE TO 20 MPH, THERE WAS A LOUD BANG. THIS WAS FOLLOWED BY THE TRANSMISSION WARNING LIGHT ILLUMINATING CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THERE WERE FINE CRACKS WITHIN THE GEAR TEETH.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JAGUAR XJ8L- MOUND, MN
1998 JAGUAR XJ8L CAR WOULD STALL WHILE DRIVING, WINDSHIELD WIPERS WOULD STOP AND START,HEAD LIGHTS WOULD GO OFF,INTERMITTENTLY. THIS MADE THE CAR UNSAFE TOP DRIVE. I BOUGHT THE CAR USED AND I DIDN'T KNOW ABOUT THE PROBLEM. WHEN THE PROBLEM STARTED I THOUGHT IT WAS A COMPUTER BOOT PROBLEM SO I TURNED THE CAR OFF AND THE PROBLEMS SEEMED TO DISAPPEAR. I FOUND THAT THE PROBLEM WOULD COME AND GO AND WAS SO INTERMITTENT IT COULD NOT BE PICKED UP WHILE AT THE CAR SHOP, DOWNTOWN JAGUAR IN MINNEAPOLIS, MN. I AM A CONTROLS ENGINEER AND THOUGHT THAT I WOULD TROUBLE SHOOT THE PROBLEM. I PURCHASED FROM THE INTERNET THE ELECTRICAL SCHEMATICS FOR THIS CAR. I FOUND THAT ALL OF THE SYSTEMS HAD A COMMON SOURCE. THIS SOURCE WAS A COMPUTER LOCATED UNDER THE DASH BEHIND THE GLOVE COMPARTMENTED WAS CALLED BODY PROCESSOR MODULE OR BPM. IT WAS SEALED AND KNOT OPENED. IT WAS MANUFACTURED IN SOUTH AMERICA BY FORD MOTOR COMPANY. I FOUND ON THE UNDER SIDE OF THE CIRCUIT BOARD, SOLDER FLASHING WHICH IS SUPPOSED TO BE BLOWN OFF AT THE END OF ITS SOLDER BATH. THIS BOARD SHOULD HAVE BEEN CLEANED AS WELL BUT IT STILL HAD LARGE AMOUNTS OF SOLDER FLUX WHICH ACTED LIKE GLUE AND KEPT THE SOLDER BALLS IN A SEMI STABLE CONDITION. I CLEANED THE CIRCUIT BOARD WITH A APPROVED CIRCUIT BOARD CLEANER, THEN USED A SOFT BRUSH TO REMOVE ANY ADDITIONAL SOLDER BALLS. I HAD FOUND AN ESTIMATED FIVE HUNDRED TO A THOUSAND SMALL SOLDER BALLS SOME SO SMALL THAT THEY WERE .005 INCHES IN SIZE TO .125 INCHES. WHEN I REMOVED THESE SOLDER BALLS I HAD KNOW FURTHER OCCURRENCES OF SIMILAR PROBLEMS. I REPORTED THIS TO JAGUAR OVER THE INTERNET AND THEY REPLIED WITH AN ANSWER THAT IT WAS KNOT THEIR PROBLEM DO TO THE FACT THE WARRANTY HAD EXPIRED. I FOUND THAT OTHER PEOPLE WERE EXPERIENCING THIS SAME PROBLEM WHEN I DID A SEARCH ON THE INTERNET. I THINK THIS IS A SERIOUS PROBLEM AND IT IS A MANUFACTURE??S DEFECT. IF YOU FIND THIS TO BE THE CASE FOR OTHER JAGUARS. PLEASE LET EVERYONE KNOW SO THEY DON'T HAVE A DANGEROUS ACCIDENT.*JB
Source: NHTSA WEB SITE -
1998 JAGUAR XJ8L- FORT LAUDERDALE, FL
THIS IS A SECOND ENTRANCE FOR THIS COMPLAINT. THE FIRST ENTRANCE WAS A MISTAKE DUE TO WRONG DATE OF PURCHASE. THE VEHICLE WAS PURCHASED IN APRIL 2005. I AM THE THIRD OWNER OF THE VEHICLE. I HAVE A CARFAX WITH THE VEHICLES HISTORY. I DID HAVE A PASSENGER AT THE TIME OF THE FAILURE AND ALMOST HAD A WRECK. THE FAILURE OCCURRED AT AN INTERSECTION. MY PASSENGERS COMPLAINED OF A STRAINED NECK POSSIBLY WHIPLASH? ANYWAY THE DESCRIPTION IS LISTED BELOW: I OWN A 1998 XJ8L. RECENTLY, MY TRANSMISSION WENT OUT IN THE VEHICLE. I ONLY HAVE 72,500 MILES ON THIS VEHICLE. I CONTACTED JAGUAR AND EXPLAINED THE SITUATION TO THEM. THEY STATED THAT THIS IS HIGH MILEAGE. I EXPLAINED TO THEM THAT NO IT IS NOT HIGH MILEAGE ENGINES ARE BUILT TO LAST 100,000 MILES. I STATED THAT JAGUAR IS NOT WANTING TO ISSUE A RECALL ON THESE TRANSMISSIONS. THERE IS A RECALL R478. IT COVERS THE O RING INSIDE THE TRANSMISSION. THE TEETH BREAK AND CAUSE THE TRANSMISSION TO FAIL. THIS IS WHAT HAPPENED TO MY VEHICLE. AFTER DOING SOME RESEARCH IN VARIOUS FORUMS, I FOUND THAT THERE IS A LOT OF PEOPLE AFFECTED BY THIS RECALL. THE THREE OTHER ISSUES WITH THESE MODELS IS THE NAKESIL ENGINE, AND THE SERPENTINE BELT TENSIONER. I AM FILING A CLASS ACTION SUIT AGAINST JAGUAR FOR A PRODUCT DEFECT/MALFUNCTION. *JB
Source: NHTSA WEB SITE -
1998 JAGUAR XJ8- WALNUT CREEK, CA
1998 JAGUAR XJ8 ZF-TRANSMISSION FAILURE. VEHICLE HAS 105, 542 MILES. VEHICLE WOULD JERK AND SHUDDER UNDER LIGHT ACCELERATION (2ND &3RD GEARS). TRANSMISSION IS A ZF- 5 SPEED, SEALED UNIT-NO SERVICING. THIS HAPPENED 3-4 TIMES BUT DID NOT TRIGGER A FAULT CODE. WHEN STARTING FROM A STOP SIGN, THERE WAS A LOUD GRINDING NOISE THAT SOUNDED LIKE THE GEARS WERE NOT MESHING. I PULLED OVER AND CHECKED THE VEHICLE FOR LEAKS OR OBVIOUS DAMAGE- NONE NOTED. STARTED VEHICLE AND ATTEMPTED TO MERGE INTO TRAFFIC. MORE GRINDING, TRANSMISSION STARTED SLIPPING (OVER SPEED) WHICH TRIGGERED GEAR BOX FAULT CODE. TRANSMISSION WENT INTO LIMP MODE AND I DROVE IT ONE MILE TO MY HOME. HAD VEHICLE TOWED TO AN AUTHORIZED JAGUAR MECHANIC. FAULT CODES WERE READ. CODES= 1732 (GEAR CONTROL), 1732 GEAR CONTROL-2ND GEAR, 1733 GEAR CONTROL 3RD GEAR, 1722 STALL SPEED FAILURE. REMEDY IS TO REPLACE THE TRANSMISSION- $7800.00. VEHICLE TOWED HOME. CONTACTED JAGUAR CARS CUSTOMER SERVICE REGARDING NHTSA RECALL 99V138000 POWER TRAIN: AUTOMATIC TRANSMISSION. THIS RECALL HAS TO DO WITH FINE CRACKS IN GEARS WITHIN THE GEAR BOX, POTENTLY CAUSING TRANSMISSION TO LOCK UP. JAGUAR SAID "THERE ARE NO OUTSTANDING SERVICE BULLETINS REGARDING THE TRANSMISSION FOR MY VEHICLE. JAGUAR WAS NOT EVEN AWARE OF THE 99V138000 CAMPAIGN RECALL. TRANSMISSION WILL NOT ENGAGE IN ANY FORWARD GEARS AND HAS MINIMAL, JERKY MOVEMENT IN REVERSE. VEHICLE MOVES FORWARD WHEN IN NEUTRAL. THIS TRANSMISSION HAS NO MAINTENANCE NO FILTER CHANGES, NO FLUID CHANGE INTERVALS. IF YOU CAN'T CHECK THE FLUID, FILTERS OR SERVICE THE TRANSMISSION, HOW ARE YOU SUPPOSED TO KNOW ITS CONDITION? THE VEHICLE IS NON-OPERATIONAL AT THIS TIME. *JB
Source: NHTSA WEB SITE -
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1998 JAGUAR XJ8L- FORT LAUDERDALE, FL
I CURRENTLY OWN A 1998 XJ8L JAGUAR. THE VEHICLE STARTED EXPERIENCING A SLIPPAGE APPARENTLY FROM THE TRANSMISSION WHEN ACCELERATING. I TOOK THE VEHICLE TO AN AUTHORIZED JAGUAR REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION IS GOING ON THE VEHICLE. FROM THIS POINT I CONTACTED ALPINE JAGUAR TO FIND OUT IF THERE WERE ANY RECALLS ON THIS VEHICLE. THERE WERE RECALLS BUT NOT ON MY VEHICLE. THE RECALL # IS R478. THE DEALERSHIP INSISTED THAT I BRING THE VEHICLE IN FOR INSPECTION, BUT WOULD NOT WAIVE THE $104.00 INSPECTION FEE. I SPOKE TO THE SERVICE MECHANIC AND HE STATED MY VEHICLE HAD HIGH MILEAGE (72,400 MI) FOR THAT VEHICLE. I ASKED HIM HOW JAGUAR COULD BUILD A VEHICLE THAT COSTS $65,000 TO ONLY LAST 70,000 MI. IF THAT INFORMATION IS TRUE IT NEEDS TO BE ATTACHED TO ALL OF THEIR ADVERTISEMENTS LIKE CIGARETTES ADVERTISEMENTS ARE REQUIRED TO WARN AGAINST LUNG CANCER. FROM RESEARCH ON JAGUAR FORUMS AND TALKING TO VARIOUS MECHANICS, I FOUND THAT THE 1998 AND 1999 XK8S AND XJ8S HAVE SIMILAR ISSUES WHEN OVER 50,000 MI. THE THREE MAJOR ISSUES ARE NAKISIL ENGINE, TRANSMISSION, AND SLIPPAGE ON THE SERPENTINE BELT. MY QUESTION IS WHY IS THERE NOT A RECALL FOR ALL VEHICLES WHICH EXPERIENCE THESE RELATED PROBLEMS. IF JAGUAR IS NOT WILLING TO STANDING BEHIND THEIR PRODUCT, I WILL BE CONTACT OTHERS WITH SIMILAR ISSUES AND EXPERIENCES TO JOIN ME IN A CLASS ACTION SUIT AGAINST THE COMPANY. SINCERELY, [XXX]. *NM
Source: NHTSA WEB SITE -
1998 JAGUAR XJ8- MOUNT PLEASANT, SC
CONSUMERS 1998 JAGUAR SHUTS OFF WHILE DRIVING. *TS (11/16/05) THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. *SC
Source: CONSUMER LETTER -
1998 JAGUAR XJ8- BRITISH COLUMBIA, 00
DT: 1998 JAGUAR XJ8. THE CONSUMER STATES THE TRANSMISSION LOCKED. THE VEHICLE IS AT A TRANSMISSION PLACE NOW. THE TRANSMISSION LOCKED UP IN THE DRIVEWAY, AFTER IT SAT FOR APPROXIMATELY HALF AN HOUR HE TOOK IT TO DEALER. THIS IS THE ONLY TIME THIS HAPPENED. THERE WAS RECALL 99V138000 CONCERNING TRANSMISSION. WHEN HE CALLED JAGUAR, THEY STATED THIS VEHICLE WAS NOT PART OF THE RECALL. THIS IS A COMPLAINT FROM CANADA, THE MILEAGE IS IN KILOMETERS.*AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JAGUAR XJ8- DENVER, CO
OVER THE PAST SIX (6) MONTHS, THE VEHICLE HAS STALLED ON THE HIGHWAY APPROXIMATELY 4 TIMES. HAD TO DRIFT ONTO THE SHOULDER, PUT VEHICLE IN PARK TO START CAR AGAIN. THAT IS A VERY DANGEROUS SITUATION TO BE ON AN INTERSTATE TRAVELING AT A SPEED OF 50 AND ABOVE HAVING TO DRIFT ACROSS LANES WITH ABSOLUTELY NO POWER. AS OF THIS PAST WEEKEND, I STARTED THE CAR, THE AIRBAG LIGHT WOULD NOT GO OFF. THE NEXT DAY, THE CAR WAS MAKING A HORRIBLE NOISE AND ONCE AGAIN THE AIRBAG LIGHT WAS ON. THE NOISE SOUNDED AS IF SOMETHING WAS LOOSE UNDERNEATH THE HOOD. THE CAR SOUNDED SO HORRIBLE, I HAD IT TOWED VERSUS DRIVING IT TO THE SHOP. I GOT THE BAD NEWS THAT THE ENGINE HAS NO COMPRESSION AND NEEDS TO BE REPLACED. THE MECHANIC HAS NO IDEA WHAT WENT CAUSED THIS. I WILL HAVE TO GET ANOTHER ENGINE OR LET THE MECHANIC BREAK THE CURRENT ENGINE DOWN TO SEE WHAT PARTS CAN BE RE-USED. I READ ON ANOTHER WEBSITE THAT A FEW PEOPLE HAD TO HAVE ENGINES REPLACED ON THE 1998 JAGUARS FOR NO APPARENT CAUSE. THIS IS RIDICULOUS AND NO FAULT OF MINE. I HAVE KEPT UP THE MAINTENANCE. I FOUND THIS LINK WHICH SUGGESTS POSSIBLE ENGINE FAILURE CAUSES HTTP://WWW.JAGSERVICE.NET/JAGUAR_V8_SECONDARY_TENSIONERS.HTM. *NM
Source: NHTSA WEB SITE -
1998 JAGUAR XJ8- PLYMOUTH, MI
DT: CONTACT STATES WHILE DRIVING HER VEHICLE ON THE EXPRESS WAY APPROXIMATELY 75 MPH VEHICLE COMPLETELY SHUT DOWN. THERE HAS BEEN A RECALL ISSUED ON THE THROTTLE BODY. THIS WAS REPLACED. THE CONTACT WAS STILL HAVING PROBLEMS, THE THROTTLE BODY HAS BEEN REPLACED 4 TIMES. THE SERVICE DEALER STATED THERE WA SLOW CYLINDER COMPRESSION, AND THAT THE ENGINE NEEDED TO BE REPLACED. ANOTHER MECHANIC STATED THAT THE THROTTLE BODY WAS STILL THE PROBLEM.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE