2004 JAGUAR XJ Complaints

UNINTENDED ACCELERATION WHEN BRAKING. DESCRIPTION OF INCIDENT AUGUST 5, 2010 I DID NOT DRIVE THE CAR, IT WAS PARKED IN FRONT OF MY APARTMENT. AUGUST 6, 2010 AT 12:15PM I DROVE FROM MY APARTMENT TO THE PEBBLE BEACH LODGE PARKING LOT (APPROX. 5 MILES AND 10 MINUTES). AT 4:15PM AND AFTER A LONG LUNCH AT THE LODGE I DROVE MILE TO MY BANK PARKING LOT NEAR THE LODGE. I WENT TO THE BANK AND THE PEBBLE BEACH MARKET NEARBY. AT 5PM I DROVE HOME, I WAS DRIVING ON AN ASPHALT PAVED ROAD IN PEBBLE BEACH AT APPROXIMATELY 30 TO 35 MPH AND LIGHTLY APPLIED THE BRAKE (ONLY) AROUND A CURVE AND THE CAR LURCHED FORWARD (EG, VIGOROUSLY ACCELERATED). I TOOK MY FOOT OFF THE BRAKES, I WAS STARTLED AND LET THE CAR COAST FOR A FEW FEET, THERE WAS NO TRAFFIC ON PEBBLE BEACH DRIVE AT THAT TIME. I RESUMED THE DRIVE HOME, AND I WAS VERY MUCH ALERT AND AWARE AND VERY CAREFUL, I APPLIED THE BRAKES SEVERAL TIMES WITHOUT INCIDENT AND STOPPED AT TWO STOP SIGNS BEFORE I APPROACHED THE THIRD STOP SIGN APPROXIMATELY FIVE MINUTES LATER, AS I NEARED A 4 WAY STOP INTERSECTION, I SLOWLY I APPLIED THE BRAKES A NORMAL DISTANCE BEFORE THE INTERSECTION, BUT AS I WAS ATTEMPTING TO STOP THE CAR BEFORE THE INTERSECTION, THE CAR LURCH FORWARD AND I INSTANTLY PRESSED THE BRAKE PEDAL (ONLY, NOT THE GAS PEDAL) AND MOVED THE SHIFTER INTO THE PARK POSITION AND TURNED THE KEY OFF. I WAS ABOUT FIVE FEET FARTHER INTO THE INTERSECTION THAN I PLANNED. THE CAR ON MY LEFT DID NOT MOVE INTO THE INTERSECTION AS HE OBSERVED THE EVENT (AND GAVE ME HIS PHONE #), HE HEARD MY WHEELS SCREECH (FOR A SPLIT SECOND) AND MAYBE MY FRONT WHEELS MADE NOISE TOO, BUT I ONLY RECALL HEARING THE REAR WHEELS. *TR

WHILE DRIVING ON 95 SOUTH IN RI AT APPROX. 60MPH, MY 2004 JAGUAR XJ8 SUDDENLY LOST ALL POWER, INCLUDING ENGINE, STEERING AND BRAKING ABILITIES. IT NEARLY RESULTED IN A MULTI CAR FATAL ACCIDENT FROM BEING HIT FROM BEHIND. THE DEALER STATED, AFTER A SYSTEMS CHECK, THAT AN ACCELERATOR PEDAL SENSOR HAD FAILED RESULTING IN A $500.00 REPLACEMENT COST. THIS IS A VERY DANGEROUS DEFECT THAT SHOULD HAVE BEEN PART OF A SAFETY RECALL. *TR

2004 JAGUAR XJ8 . CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE APPROACHING A FOUR-WAY STOP, HE BEGAN TO SLOW DOWN. HE WAS DRIVING SLOWLY, WHEN HE REMOVED HIS RIGHT FOOT FROM THE ACCELERATOR AND BEGAN TO PRESS DOWN ON THE BRAKE PEDAL. INSTEAD OF THE VEHICLE GRADUALLY SLOWING DOWN, THE ENGINE RACED TO AN EXTREMELY HIGH RPM. HE PRESSED FURTHER ON THE BRAKE, BUT THE VEHICLE LUNGED FORWARD ABOUT 30 FEET BEFORE STOPPING JUST SHORT OF A TRUCK CROSSING IN THE INTERSECTION. THE SAME SITUATION HAPPENED AGAIN IN A PARKING LOT WHICH CAUSED THE CONSUMER T RUN UP ON A CONCRETE STOP ALMOST STRIKING A PEDESTRIAN. WHEN THE CONSUMER ARRIVED HOME LATER IN THE EVENING, THERE WAS A RECALL NOTICE IN THE MAIL AND HE IMMEDIATELY TOOK THE VEHICLE TO THE DEALER. THE DEALER CHECKED FOR THE RECALL AND THE PROBLEM, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THE SAME INCIDENT HAPPENED AGAIN WHERE THE CONSUMER ALMOST HIT A VEHICLE APPROACHING FROM HIS LEFT. A NOTIFICATION LIGHT ILLUMINATED WHICH READ DSC NOT AVAILABLE. IN EACH INSTANCE, THE CONSUMER WAS TRAVELING NO MORE THAN 5 TO 10 MPH. 8JB

I BOUGHT A 2004 XJR JAGUAR. IT WAS NEW AND HAD DEALER ADDED CHROME WHEELS($3,000 ADDITIONAL COST). THE RIMS WERE DEFECTIVE AND I ASKED THE DEALER TO IDENTIFY THE SUPPLIER OF THE RIMS SO THAT I COULD CONTACT THE SUPPLIER DIRECTLY. THE DEALERSHIP SAYS IT DID NOT KEEP A RECORD OF WHERE IT PURCHASED THE WHEELS. I HAVE A DIFFICULT TIME BELIEVING THAT AN AUTOMOBILE COMPANY OR DEALERSHIP IS NOT REQUIRED TO KEEPS RECORDS REGARDING PARTS ON A VEHICLE, ESPECIALLY PARTS AS CRITICAL AS THE WHEELS. PLEASE ADVISE. *TR

ON 01/04/10, CAR SHOWED "VEHICLE TOO LOW" WARNING. I CALLED THE DEALERSHIP AND WAS TOLD TO LET THE CAR WARM UP WHICH I DID AND WARNING DISAPPEARED. WARNING APPEARED EACH DAY & I LET CAR WARM UP EACH DAY TO CORRECT. ON 01/08/10, ADDITIONAL WARNING "AIR SUSPENSION FAULTY" APPEARED AND VEHICLE'S FRONT END WAS VERY LOW TOO THE GROUND. I CALLED DEALERSHIP AND WAS TOLD TO IMMEDIATELY STOP DRIVING AND HAVE CAR TOWED IN B/C THE STRUTS HAD FAILED AND COULD CAUSE THE TIRES TO BLOW. HAD CAR TOWED TO DEALERSHIP AND WAS TOLD THAT THE EXTREMES IN TEMP IN ATLANTA HAD RESULTED IN A NUMBER OF CARS BEING BROUGHT IN FOR SAME PROBLEM -- AIR BAG COMPRESSORS COLLAPSED B/C OF CAR SITTING OUTSIDE DURING THE DAY. WHEN I ASKED IF THIS WAS A MANUFACTURING DEFECT (SINCE NUMEROUS 04 JAG XJ8S), I WAS TOLD "DON'T KNOW". WHEN I TRIED TO GET ADDITIONAL INFORMATION SUCH AS TEMPERATURE SPEC RATINGS FOR THE STRUTS, THE DEALERSHIP CLAMMED UP. WHEN I PICKED THE CAR UP, I COMMENTED ON THE 14 CARS IN THE PICK UP AREA WHICH WAS UNUSUAL, I WAS TOLD THE DAMAGE TO ALL THE CARS STRUTS WAS "NORMAL WEAR & TEAR". NO ONE WOULD EVEN ENTERTAIN MY QUESTIONS RE: A MANUFACTURING DEFECT OR THE MANUFACTURER BILSTEIN. HAD THE COLLAPSE HAPPEN WHILE DRIVING ON I-285, IT COULD HAVE BEEN DISASTROUS. THIS ISSUE NEEDS TO BE INVESTIGATED TO PREVENT FUTURE COLLAPSES OF STRUTS BY REPLACING THOSE STRUTS WHICH DO NOT SATISFY TEMPERATURE SPEC RATINGS. *TR

TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. AFTER WASHING THE HEADLIGHTS,THE LAMPS DEVELOPED A THICK FILM. WHILE DRIVING AT NIGHT HE CRASHED INTO ANOTHER VEHICLE BECAUSE THE HEADLIGHTS WERE POORLY LIT. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO HAVE THE HEADLIGHTS CLEANED WITH SPECIAL CHEMICALS. THE JAGUAR MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. HERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2004 JAGUAR XK8. WHILE DRIVING 25-55 MPH THE HEADLIGHTS WOULD FLASH ON AND THEN BACK OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND ONE OF THE BURNERS FOR THE HEADLIGHTS WAS REPLACED. A MONTH AFTER THE REPAIRS THE FAILURE RESURFACED. HE WAS IN THE PROCESS OF CONTACTING THE DEALER. THE CURRENT MILEAGE WAS 101,000 . THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/23/10. *LJ UPDATED 08/11/10*JB

TL*THE CONTACT OWNS A 2008 (NA) JAGUAR XJ8. THE CONTACT STATED THAT THE MIRROR DIMMER SENSORS WERE TWO DARK AND PREVENT HIM FROM SEEING INTO THE MIRRORS. HE FEELS THAT THE VEHICLE COULD CRASH INTO THE SIDE OF ANOTHER VEHICLE. THE MANUFACTURER IS AWARE OF THE ISSUE, BUT DOES NOT HAVE A REMEDY. THE CONTACT FEELS THAT THIS IS A SEVERE SAFETY RISK. THE CURRENT MILEAGE WAS 253 AND FAILURE MILEAGE WAS 160.

TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE LOWERED AND BEGAN BOUNCING UP AND DOWN. THE VEHICLE EXPERIENCED A LOSS OF SUSPENSION, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. A FEW WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, TWO OF WHICH STATED "VEHICLE TOO LOW" AND "ERROR SUSPENSION FAULT". THE VEHICLE WAS TOWED TO A JAGUAR DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE SUSPENSION RELAY. THE VEHICLE WAS REPAIRED AND DROVE NORMALLY FOR APPROXIMATELY 500 MILES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THEY REPLACED THE FRONT DRIVER'S SIDE STRUT, WHICH WAS LEAKING AIR. THIS IS WHAT CAUSED THE FRONT OF THE VEHICLE TO DROP DOWN. THERE HAD BEEN NO FURTHER OCCURRENCES; HOWEVER, THE CONTACT IS CONCERNED THAT THE PASSENGER SIDE WILL EXPERIENCE THE SAME SUSPENSION FAILURE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10-29-08 *BF THE AIR SUSPENSION SYSTEM LEAKED AIR AND THE CAUSSED THE ENTIRE FRONT END TO RUST. THE CONSUMER STATED WHEN THE INCIDENT OCCURRED, THE VEHICLE COULD NOT BE STEERED AS THE FRONT END OF THE VEHICLE FELL DOWN. UPDATED 10/30/08. *JB

JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CAR ON THE ROAD THAT DOES NOT HAVE A BACKUP FOR THIS TYPE OF FAILURE. *TR