1998 JAGUAR XJ Complaints

RECALL REMEDY FAILED. AFTER THE RECALL FOR THE THROTTLE WAS PERFORMED THE RECALL DEFECT HAPPENED AGAIN. *AK RECALL CAMPAIGN# 98V022000. JAGUAR STATED THAT THE THEY WERE NOT RESPONSIBLE FOR ANY FURTHER CORRECTIVE ACTION. THE VEHICLE CONTINUED TO STALL. (MORE FREQUENTLY) IN OTHER ATTEMPTS TO REMEDY THE STALLING PROBLEM, THE DEALER WOULD REPROGRAM THE ECM (ELECTRONIC CONTROL MODULE) AND SUGGESTED THAT THE VEHICLE WAS FINE. THE SOFTWARE FIX RECOMMENDED BY JAGUAR HAD NOT CORRECTED THE PROBLEM. THE CONSUMER ALSO STATED THAT A CHIRPING NOISE WOULD OCCUR UPON DECELERATION. THE FRONT BRAKE SHROUD WAS ADJUSTED. JAGUAR INVESTIGATED AND CHANGED AN IDLER PULLEY AND THE SERPENTINE BELT BUT THE CHIRPING NOISE WAS STILL PRESENT. THE PROBLEM WAS DIAGNOSED AS A BAD DIFFERENTIAL AT 80K MILES. *SC *JB

THE TIMING CHAIN TENSIONERS FOR MY 1998 JAGUAR XJ8L HAVE DISINTEGRATED IN THE ENGINE. LUCKILY WE FOUND THE PIECES IN THE OIL CHANGE BEFORE THE TIMING CHAIN BROKE AND CAUSED FURTHER DAMAGE TO THE ENGINE. BUT THIS IS CAUSING ME TO HAVE TO REBUILD THIS AREA OF THE ENGINE. JAGUAR HAS ALL BUT ADMITTED INSTALLING FAULTY PARTS BY REVISING THIS PART TWICE, ONCE WITH A REINFORCED PLASTIC TENSIONER WITH A SPRING, AND FINALLY WITH A METAL TENSIONER THAT WILL NOT BREAK OR CRACK UNDER THE STRESS OF TENSIONING THE TIMING CHAIN.*AK

VEHICLE EXPERIENCED PROBLEM WITH ENGINE STALLING WHILE DRIVING AT HIGHWAY SPEED AT 65 MPH. CONSUMER STATED THAT THIS PROBLEM WAS REPAIRED UNDER A RECALL. THIS RECALL COULD NOT BE FOUND IN NHTSA/ARTEMIS DATA BASE. THE DEALER WAS NOTIFIED.*AK

CAR STALLED AT HIGH SPEEDS FROM 44,000 UNTIL TRADE-IN ON SEPT 4 AT 69,000 MILES. LUCKILY NO ONE WAS EVER HURT. HOWEVER, WE HAD EXPECTED TO KEEP THE CAR FOR LONGER AS WE DID OUR LAST CAR OF OVER 100,000. WE KEPT TAKING IT BACK TO JAGUAR BUT THEY SAID IT WAS NOT THEIR PROBLEM BUT THE THROTTLE JUST NEEDED TO BE CLEANED. THEY EVEN TAUGHT MY HUSBAND HOW TO CLEAN THE THROTTLE. DURING THE LAST 6 MONTHS WE HAD THE CAR, WE HAD IT TO THE JAGUAR DEALER AND TWO OTHER INDEPENDENT REPAIR PLACES TO TRY TO FIX THE STALLING. NO ONE WAS ABLE TO FIX IT. AFTER TWO MORE VERY BAD SCARES OF STALLING AT HIGH SPEEDS IN TWO DAYS, WE FELT WE HAD NO CHOICE BUT TO GET RID OF IT BEFORE WE (AND OTHERS) WERE IN A TERRIBLE ACCIDENT. APPROXIMATELY 3 WEEKS LATER WE RECEIVED A RECALL NOTICE THAT THERE WAS A THROTTLE PROBLEM WITH OUR JAGUAR THAT CAUSED CARS TO STALL AT HIGH SPEEDS AND THAT THEY WOULD REPAIR IT. WE ASKED FOR REIMBURSEMENT FOR ALL THE REPAIRS. JAGUAR SAID SOME WERE ROUTINE MAINTENANCE AND THE OTHERS WERE PERFORMED AT INDEPENDENT REPAIR CENTERS SO NOT COVERED. WE THINK THEY SHOULD NOT ONLY PAY OUR BILLS FOR TRYING TO FIX THE PROBLEM, BUT ALSO SHOULD COMPENSATE US FOR HAVING TO TRADE THE CAR IN EARLY WHEN THEY KNEW THE PROBLEM EXISTED BUT HAD NOT TRIED TO FIX IT FOR US OR OTHERS HAVING OUR MODEL.

CAR WILL STALL WHILE DECELARATING AT FREEWAY SPEEDS. THROTTLE BODY HAS TO THE ISSUE. WAS TOLD THERE WAS A RECALL ON THIS ISSUE WORLDWIDE EXCEPT US. HAS OCCURRED ABOUT FIVE TIMES AND CAN LEAD TO A VERY DANGEROUS SITUATION.*AK

ENGINE STALLED AT 75 MILES PER HOUR ON THE HIGHWAY. THIS HAPPENED AS I WAS ACCELERATING AND CLIMBING A HILL - CAR JUST SUDDENLY LOST POWER. I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD. THE CAR WAS DIFFICULT TO RESTART AFTER THE INCIDENT, BUT EVENTUALLY STARTED UP AGAIN AND RETURNED TO NORMAL. NO INJURIES OR ACCIDENTS, LUCKILY, BUT I HAVE BEEN DRIVING THE CAR VERY CAREFULLY SINCE THE INCIDENT IN ORDER TO AVOID TROUBLE. THE CAR HAS NOT BEEN SERVICED, BUT THE CAUSE OF THE DEFECT IS WELL-KNOWN AMONG JAGUAR OWNERS AND DEALERS. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THE 1998 XJ8 WHO HAVE COMPLAINED OF THE SAME PROBLEM. THE PROBLEM IS WELL-DOCUMENTED BY JAGUAR, AND YET NO RECALL HAS BEEN ISSUED YET. THE TENDENCY OF THE CAR TO STALL AT HIGHWAY SPEEDS IS A POTENTIALLY LIFE-THREATENING DEFECT. I HOPE YOU WILL CONSIDER TAKING ACTION ON THIS CASE IMMEDIATELY. *AK

1998 JAGUAR XJ8 STALLS AT HWY. SPEEDS ON NUMERIOUS OCCASIONS. LOCAL DEALER INFORMED ME THERE WAS NO RECALL BUT KNEW OF THE PROBLEM AND WOULD FIX FOR A FEE. ENGINE SHUTS OFF FOR NO APPARENT REASON RESULTING IN LOSS OF CONTROL OF VEHICLE. ALTHOUGH THERE HAS BEEN NO ACCIDENT YET, IT COULD BE CATOSTRAPHIC. *AK

WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED THREE TIMES. *AK IT WAS DETERMINED THAT THE STALLING WAS CAUSED BY THE THROTTLE CABLE HOUSING. *NM

ALWAYS OCCURS AT HIGHWAY SPEEDS, ONCE AT 60 MPH, THE ENGINE WILL COMPLETELY STALL LEAVING YOU VERY DANGEROUSLY STALLED ON INTERSTATE, HAVE TO DRIFT OVER TO EMERGENCY LANE TO RESTART ENGINE.*AK

1) TRANSMISSION FAULT LIGHT 2) TOW TO MECHANIC 3) TRANSMISSION REPLACEMENT AT 62,000 MILES - 2ND OWNER - LESS THAN 6 MONTHS *LA