1998 JAGUAR XJ8 Complaints

TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT RECEIVED A MANUFACTURER NOTIFICATION REGARDING SERVICE ACTION NUMBER S514 (CLOSED THROTTLE OPERATION). THE MANUFACTURER PROVIDED A NO CHARGE REMEDY UNDER THE CUSTOMER SATISFACTION PROGRAM. THE LETTER WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE AUTHORIZED DEALER WAS NOTIFIED IN JANUARY 2010 FOR THE SERVICE REPAIR. HOWEVER, THE SERVICE ACTION NUMBER S514 EXPIRATION DATE WAS DECEMBER 30, 2009. THE CONTACT WAS DISPLEASED TO KNOW THE EXPIRATION DATE WAS NOT DISCLOSED ON THE NOTIFICATION LETTER. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING MY FAMILY TO THE JFK AIRPORT AND ALL OF A SUDDEN ON THE HIGHWAY MY CAR STALLED AND WOULD NOT RESTART THEN A CAR SMASHED INTO ME SO NOW BECAUSE JAGUAR MAKES DEFECTIVE PARTS MY FAMILY WAS HURT, THEN THE NEXT DAY I HAD THE CAR TOWED TO HERITEGE JAGUAR AND THEY HAD INFORMED ME THAT THE TENSIONERS IN THIS MODEL WERE MADE OF PLASTIC BUT JAGUAR TOLD ME THAT THE CAR WAS OUT OF WARRANTY SO THAT COST ME $1700 FOR REPAIR TW*

TRANSMISSION FAULT LIGHT HAS COME ON IN THE CAR. MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE. THIS COST ABOUT $2700 TO FIX. *TR

SPONTANEOUS DEPLOYMENT OF DRIVERS SEAT AIR BAG. I WAS SEATED IN MY CAR, WITH THE KEY IN THE IGNITION BUT THE CAR WAS NOT RUNNING . AS I TURNED TO EXIT THE CAR THE AIR BAG IN THE DRIVERS SEAT DEPLOYED STRIKING ME IN THE LEFT SHOULDER AND KNOCKING ME INTO THE CAR. *TR

TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHEN THE CONTACT STARTED THE VEHICLE, HE HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE TIMING TENSIONER WAS FAILING. THE COST FOR REPAIR WOULD BE $1,500. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 106,000 AND CURRENT MILEAGE WAS 106,050.

TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN JERKING FORWARD AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED DRIVING, BUT THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. SHE LATER ATTEMPTED TO MAKE A U-TURN AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO SHIFT INTO PARK AND THEN BACK INTO DRIVE IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN MOVED. THE DEALER HAS NOT BEEN NOTIFIED AND A DIAGNOSIS HAS NOT BEEN PERFORMED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE CURRENT MILEAGE WAS 94,878 AND FAILURE MILEAGE WAS 94,874.

RELATED TO JAGUAR SERVICE ACTION PUBLICATION NUMBER 303-S514, "THROTTLE CLOSED POSITION OPERATION" THIS IS A KNOWN DEFECT FOR JAGUAR. IN THE JAGUAR SERVICE BULLETIN, JAGUAR STATES "UNDER EXCEPTIONAL CIRCUMSTANCES THIS CONCERN COULD CAUSE THE ENGINE TO CUT OUT... THE ENGINE SHOULD RESTART WITHOUT DIFFICULTY ONCE THE VEHICLE HAS COME TO A COMPLETE STANDSTILL." THERE HAVE BEEN NUMEROUS COMPLAINTS REPORTED AS A RESULT OF THIS "COMPLETE STANDSTILL" HAPPENING ON MAJOR MOTORWAYS WHERE THE FLOW OF TRAFFIC IS IN EXCESS OF 60MPH. MY 1998 JAGUAR XJ8L HAS HAD THE SERVICE ACTION PERFORMED, WHICH REPLACED THE ORIGINAL THROTTLE BODY ASSEMBLY WITH THE EXACT SAME THROTTLEBODY FROM THE SAME VENDOR. THE NEW PARTS USED FOR THE REPLACEMENT IS THE SAME ONE THAT FAILS, IT IS DEFECTIVE AND ONLY COMES WITH A ONE YEAR WARRANTY. THE CAR IS STALLING AGAIN, AND JAGUAR REFUSED TO PAY FOR THE REPAIR. ON MONDAY MORNING, MARCH 17, 2008 WHILE DRIVING TO WORK, MY CAR RECENTLY STALLED WHILE HEADING ON I-35N THROUGH AUSTIN TEXAS, AT WHICH TIME THE TRAFFIC VOLUME WAS HEAVY AND THE FLOW OF TRAFFIC WAS NEAR 70 MPH, AND I WAS FORCED TO MAKE AN EMERGENCY EXIT FOR A CONSTRUCTION BARRICADE. IN DOING THIS, ANOTHER VEHICLE TRAVELING BEHIND ME HAD TO VEER OUT OF THE WAY TO AVOID A REAR-END COLLISION, AND PUMMELED THROUGH THE ORANGE CONSTRUCTION BARRELS. I HAD TO ALSO PULL HARD INTO THE CONSTRUCTION BARRELS TO AVOID THE COLLISION, AND MY VEHICLE SUFFERED FRONT PANEL DAMAGE. BOTH OF OUR VEHICLES SUFFERED DAMAGES AS A RESULT, AND BOTH MYSELF, AND THE OTHER VEHICLES DRIVER SUFFERED WHIP LASH INJURIES. I AM CURRENTLY UNDER THE CARE OF DR VIET TRAN, FOR A TORE DISC VERTEBRAE CAUSED BY WHIPLASH, AND WILL BE MAKING REGULAR VISITS TO A PHYSICAL THERAPIST. *TR

MY 1998 JAGUAR XJ8L KEEPS STALLING AT HIGHWAY SPEEDS, VERY VERY DANGEROUS. I AM ALMOST IN AN ACCIDENT ON 95 EVERYTIME THIS HAPPENS. THE DEALER HAS SAID IT IS A DIRTY THROTTLE THAT MAY BE CAUSING THIS, BUT EVEN AFTER SERVICING IT JUST STARTS UP AGAIN...AFTER INVESTIGATING HERE ON THE WEB I HAVE FOUND THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED. I BELIEVE THIS IS WHAT HAPPENED TO ME BACK ON SEPTEMBER 2004, WHEN MY ENGINE JUST COMPLETELY FROZE UP ON 95 AND HAD TO REPLACE IT AT A COST OF $15,874.00. THIS NEED TO BE ADDRESSED AND A RECALL SHOULD BE POSTED FOR THESE VEHICLES BEFORE SOMEONE GETS KILLED. I HAVE A SNEAKY FEELING THAT THIS IS STARTING ALL OVER AGAIN WITH THE ENGINE STALLING AND NOW I ONLY HAVE 13,000 MILES ON MY NEW ENGINE. PLEASE HELP! *TR

VEHICLE STALLS RANDOMLY BRINGING ABOUT A FAILURE OF ALL SYSTEMS SOMETIMES IN THE MIDDLE OF CROWDED AND FAST FREEWAYS. DOING RESEARCH ON THE PROBLEM IT SEEMS TO BE COMMON FOR THIS TYPE OF VEHICLE AND THERE SEEMS TO BE A SOLUTION WITH THE THROTTLE BODY ASSEMBLY DESIGN BUT APARENTLY THE MANUFACTURER HAS NOT ISSUED A RECALL FOR IT AND MANY PEOPLE GO TO THE DEALERSHIPS SPENDING THOUSANDS OF DOLLARS IN REPAIRS THAT DO NOT SOLVE THE ACTUAL PROBLEM. THE FAILURE OCURRS RANDOMLY WHILE DRIVING UNDER NORMAL CONDITIONS. *TR

TL*- THE CONTACT OWNS A 1998 JAGUAR XJ8, AND STATED THAT THE TIMING TENSIONER FAILED AND CAUSED THE VALVES TO STAY OPEN ,WHICH IN TURN CAUSED THE VEHICLE TO LOSE POWER AT ANY GIVEN TIME. THE CURRENT AND FAILURE MILEAGE WERE 66,000.*AK