JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 JAGUAR S-TYPE- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE PRESENT AS SOON AS SHE WALKED NEAR THE VEHICLE. SEVERAL WEEKS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 JAGUAR S-TYPE- FRISCO, TX
THERE WAS A RECALL ON THIS VEHICLE FOR FUEL TANK PROBLEM YOU CAN ONLY FILL THE TANK TO HALF THE ODOR IS BAD I AM AFRAID TO PARK IN MY GARAGE MILLENNIUM JAGUAR WAS SUPPOSED TO HAVE FIXED IT THEY DID NOT I HAVE A BIG PROBLEM PARK PLACE COULD CARE LESS I NEED YOU HELP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2004 JAGUAR XJ8- HAZELWOOD, MO
TOOK VEHICLE OUT TO FUEL UP AND DROVE HIGHWAY TO OTHER LOCATIONS. NOTICED IT WAS SLIGHTLY LOWER ON THE RIGHT PRIOR TO TAKING IT OUT. VEHICLE STARTED TO SHAKE ON RIGHT SIDE LIKE TIRE WAS GETTING LOW. I HAD TIRE CHECKED FOR ANY LEAKS AND EVERYTHING WAS GOOD. ON MY WAY BACK HOME THINGS GOT WORSE AND HAD TO SLOW DOWN TO NEARLY A CRAWL. LIGHT INDICATOR STATED THAT CAR WAS TOO LOW (NEARLY DRAGGING THE GROUND) AND THE SUSPENSION FAULT INDICATOR CAME ON SHORTLY THEREAFTER. FORTUNATELY, I WAS ABLE TO MAKE IT BACK TO MY GARAGE WITHOUT ANY DISASTROUS RESULTS TO MYSELF OR THE VEHICLE. I THINK IT IS INCREDIBLE THAT A $90,000 CAR OF THIS CALIBER , WITH ONLY 50,000 MILES ON IT HAS NO CREDIBLE VALUE TO IT AT ALL! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE REPAIR COST IS WELL INTO THE 3 TO 4 THOUSAND DOLLAR RANGE. I WOULD NEVER BUY ANOTHER ONE!!!!! *TR
Source: NHTSA WEB SITE -
2001 JAGUAR S-TYPE- FLOSSMOOR, IL
MY WIFE WAS NEARLY IN AN ACCIDENT WHEN SHE LOST CONTROL OF HER 2001 JAGUAR S-TYPE TODAY. WHILE DRIVING SHE HEARD A LOUD NOISE COME FROM THE FRONT AND THE LEFT DRIVE SIDE FRONT TIRE SHEERED OFF. THE STATE TROOPER TOLD HER THAT BALL JOINT ATTACHED TO THE WHEEL ASSEMBLY HAD COME LOOSE AND AS A RESULT THE VEHICLE COULD NOT BE DRIVEN. WHEN WE GOT HOME WE FOUND THAT THERE WAS A RECALL ON THIS VEHICLE WITH A VIN PRIOR TO L92349. *TR
Source: NHTSA WEB SITE -
2002 JAGUAR X-TYPE- LITTLETON, CO
THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY. *TR
Source: NHTSA WEB SITE -
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2002 JAGUAR X-TYPE- LITTLETON, CO
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT. *TR
Source: NHTSA WEB SITE -
2004 JAGUAR XJ8- BIRMINGHAM, AL
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS TRAVELING 40 MPH WHEN THE REAR END OF THE VEHICLE STARTED TO BOUNCE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION AND VEHICLE TOO LOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE REAR AIR BAGS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 100,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 JAGUAR S-TYPE- RIVERSIDE, CA
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THERE WAS FUEL LEAKING FROM THE BOTTOM OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND STATED THAT THEY NEEDED TO REPLACE THE SEAL AROUND THE JET PUMP OR THE ENTIRE FUEL TANK SHOULD BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 133,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 JAGUAR X-TYPE- DECATUR, GA
THE PROBLEM STARTED WHEN TAKING THE STATE OF GEORGIA MANDATED EMISSION TEST. THE VEHICLE WAS SERVICE 3 WEEKS BEFORE THE DEADLINE. ALL PHASES OF THE TEST WAS COMPLETED EXCEPT FOR THE EVAPORATE PART. SO THAT PUT THE VEHICLE IN NOT-READY STATUS. WE HAD THE VEHICLE CHECK AND RECHECKED UNTIL ITS PASS EMISSION TESTING MARCH ,2012. RENEWAL OF OUR PROGRESSIVE VEHICLES INSURANCE, I CAN ACROSS THE VEHICLE CENTER SECTION ON THE WEBSITE. THE JAGUAR INFORMATION WAS ENTERED AND THERE WERE 4 RECALL AND 40 TSB. JUST BEFORE THE LAST EMISSION TEST THE VEHICLE WAS SCANNED FOR CODES THEIR WERE TWO ISSUES IN WHICH REOCCURED EVERY SINCE 2006. NHTSA #10017717, BATCH #30309 AND 623791, BATCH #30701. I CALLED JAGUAR CORPORATE OFFICE (201) 818-8500 TO SEE WHAT COULD BE DONE TO RESOLVED THESE PROBLEMS..THE PART OF PHONE CALL I DID NOT LIKED, THE CUSTOMER CARE PERSON STATED " THE GOVERNMENT PUT INFORMATION OUT ON VEHICLE ALL THE TIME, ITS DON'T MEANS ANYTHING. ALSO I LEARN GEORGIA SUPPOSE TO HAVE ALL RECALLS AND TBS IN THERE EMISSION TESTING DATA BASE. THIS IS A SHORT VERSION OF THE FRUSTRATION WE HAVE WITH JAGUAR, WHEN THE INFORMATIONS IS THERE FOR THEM. # 623791 CAN HAPPEN ON THE EXPRESSWAY WITH THE LOSS OF POWER. PLEASE HELP WITH A SOLUTION. *TR
Source: NHTSA WEB SITE -
2002 JAGUAR X-TYPE- BURNS , TN
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE