JAGUAR Complaints

THE DISTANCE OF THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE ALMOST THE SAME DISTANCE FROM THE CAR FLOOR AND THE PEDALS ARE CLOSE ENOUGH THAT A FOOT CAN CONTACT BOTH. AFTER STARTING THE CAR IN A PARKING LOT AND PUTTING IN DRIVE I STEPPED ON THE BRAKE BUT THE CAR LURCHED FORWARD AND THE HARDER I PRESSED THE BRAKE THE FASTER THE CAR WENT OVER A CONCRETE BARRIER. THE CAUSE WAS, OF COURSE, THAT I WAS STEPPING ON BOTH PEDALS. A YEAR LATER THE SAME THING HAPPENED AND I RAMMED AND BROKE A GARAGE DOOR. THE HEIGHT OF THE BRAKE PEDAL MUST BE RAISED ABOUT AN INCH SO THAT STEPPING ON THE BRAKE PEDAL WILL NOT ALLOW SIMULTANEOUS STEPPING THE ACCELERATOR. I HAVE CONTACTED JAGUAR, NORTH AMERICA REF# [XXX]. ON MY CAR I HAVE PUT A 7/8 INCH BLOCK ON THE BRAKE PEDAL TO RAISE THE HEIGHT. IF IT HAD BEEN A PERSON AHEAD OF ME INSTEAD OF A GARAGE DOOR I PROBABLY WOULD HAVE KILLED HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING AT HIGHER SPEEDS OF APPROXIMATELY 75 MPH. THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE. THE CRUISE CONTROL WAS NO LONGER OPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS NOT DETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 243,000.

STRONG GAS SMELL WHENEVER I FILL UP GAS LEAKS WHEN FILLING UP BEHIND PASSENGER BACK SEAT . CAR TURNED OFF WHILE STOPPED TO MAKE A TURN. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY BRAKE DUST ACCUMULATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH BURNING FUMES EMITTED INTO THE VEHICLE. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THERE WAS A HOLE IN THE TOP OF THE MUFFLER WHICH DAMAGED THE REAR ELECTRONIC MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 150,541.

TL* THE CONTACT OWNS A 2002 JAGUAR S-TYPE. WHILE PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE WITH THE KEY BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR LOCK AND THE IGNITION LOCK WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FIVE TIMES BUT THE FAILURE WAS NEVER REMEDIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,165.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V424000) FUEL SYSYEM: GASOLIONE DELIVERY, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 43,000.

BEGAN NOTICING A SMALL WHINE IN THE DIFFERENTIAL, MORE OBVIOUS AT LOW SPEED. LEVEL OF NOISE INCREASED RAPIDLY. CALLED DEALER FOR AN APPOINTMENT 10/22/12 SAW THEM THAT DAY AND THEY VERIFIED THE PROBLEM. CALLED JAGUAR FOR AUTHORIZATION. NOTIFIED BY JAGUAR ON 10/23/12 FULL AUTHORIZATION TO REPLACE THE ENTIRE DIFFERENTIAL. DEALER ADVISES AN ANTICIPATED TWO DAY DELIVERY TIME FOR REPLACEMENT. NOTE: COMPLETELY SATISFIED THAT THE DEALER WAS HELPFUL IN SUCH RAPID AUTHORIZATION AND TURN AROUND OF REPLACEMENT PARTS.MY UNDERSTANDING IS THAT USUALLY A DIFF. FLUID ANALYSIS AND "OTHER REMEDIES" ARE SUGGESTED PRIOR TO A MAJOR COMPONENT REPLACEMENT. I ANTICIPATE RECEIVING THE CAR BACK FRIDAY THE 26TH, OR THE FOLLOWING MONDAY. THEY ALSO NOTIFIED ME OF A TAIL LIGHT RECALL WHICH HAD NOT BEEN DONE, WHICH I HAD NOT BEEN ADVISED OF BY JAGUAR. *TR

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THERE WAS A POPPING SOUND IN THE STEERING WHEEL AND THE STEERING VEERED TO THE RIGHT WITH NO CONTROL. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLIANT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND STATED THE STEERING COLUMN HAD DETACHED FROM THE VEHICLE. AS A RESULT, THE STEERING COLUMN, POWER STEERING RACK AND ELECTRONIC CONTROLS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.