2011 JAGUAR XF Complaints

The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

I just recently purchased the car from a dealer here in Salt Lake City. But suddenly began to smell fuel mostly in the backseat area inside the car. I decided to investigate and found there is a leak underneath the rear passenger side of the car which appears to be fuel looks like it may be mixed with the little oil hard to say it's a pretty steady drip especially if I'm parked uphill. This is definitely a safety hazard being that it is fuel and could easily cause a fire putting me my family and others at risk. I noticed there was a recall on these vehicles it is a Jaguar XF 2011 but it looks like it has been closed from what I can tell. I'm hoping that that's not the case and we can get this fixed with minimum or no charge thing it was a recall

The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.

The contact owns a 2011 Jaguar XF. The contact stated while driving 50-60 MPH, the vehicle unintendedly turned off in the middle of the highway and the gear shifter retracted into the console, preventing her from shifting into gear. Additionally, the doors locked and the contact was unable to exit the vehicle. There was no warning light illuminated. The contact was able to restart the vehicle after 25 minutes. The gear shifter raised up and the contact was able to veer to the side of the roadway however, the failure reoccurred. The contact was able to restart the vehicle after 25 minutes and exited the highway. The contact veered to the side of the road and the vehicle was towed to the residence. The contact later refueled the vehicle however, the failure recurred while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 115,000.

The contact owns a 2011 Jaguar XF. The contact stated that after parking the vehicle, an abnormally strong fuel odor was detected. Upon inspection, the contact noticed fuel leaking from the fuel tank fuel outlet flange. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

Fuel tank leaking onto the ground below the trunk when the ignition is turned on.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, an abnormally strong gasoline odor would emit throughout the vehicle with the check engine warning remaining illuminated on the instrument panel. The contact discovered that fuel was leaking from the fuel tank on the passenger’s side of the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) which he linked to the failure. The contact was then instructed by the manufacturer to take the vehicle to a local dealer for an inspection; however, the contact declined. The vehicle had yet to be repaired. The failure mileage was approximately 91,000.

The contact owns a 2011 Jaguar XF. The contact stated that while operating the vehicle, there was an abnormal fuel odor present inside and outside the vehicle. Upon inspection, it was discovered that fuel was leaking underneath the vehicle on the rear passenger’s side. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 12V521000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.