JAGUAR Complaints

ABOUT 2-3 TIMES A MONTH, WHILE DRIVING ON THE FREEWAY (AND ONLY ON FREEWAYS, NEVER HAS THIS HAPPENED ON CITY STREETS), ALWAYS ABOUT 10 MINUTES ON THE ROAD FROM A COLD START, MY ACCELERATOR WILL SUDDENLY FAIL TO RESPOND WHILE I'VE HAD MY FOOT ON THE GAS DURING STEADY DRIVING OF 55-75 MPH. NO INDICATOR COMES ON AT THE TIME. I'M FORCED TO MERGE TO THE SIDE OF THE ROAD ON THE MOMENTUM PROVIDED BY THE CAR AS I AM UNABLE TO GET ACCELERATION FROM THE PEDDLE. ONCE I BRAKE TO A STOP & PUT THE CAR IN PARK I GET AN "ENGINE FAILED" INDICATOR AND THE RED ENGINE LIGHT COMES ON. SO FAR, WHEN I'VE TURNED OFF THE ENGINE AND RESTARTED IT, I'VE BEEN ABLE TO START THE ENGINE AGAIN WITHOUT PROBLEM AND CONTINUE ON MY WAY. HOWEVER, THESE INCIDENTS ARE EXTREMELY DANGEROUS GIVEN THAT OUR FREEWAYS OFTEN HAVE NO EMERGENCY LANE TO PULL OFF TO WHEN THEY ARE UNDER REPAIR. THERE ARE VARIOUS PLACES ON OUR FREEWAYS WHERE I WOULD HAVE TO STOP IN A MOVING LANE BEFORE I WAS ABLE TO GET THE CAR TO GO AGAIN. I PURCHASED THE CAR USED FROM A DEALER IN 2001. IT WAS OFF A 3-YR LEASE BY ANOTHER OWNER. I HAD THIS PROBLEM IN THE EARLY YEARS OF OWNERSHIP (AROUND 2002 @ 65,000) UNDER A 6 YEAR WARRANTY AND THE DEALER TOLD ME THEY REBUILT AND THEN ULTIMATELY REPLACED THE TRANSMISSION AT THAT TIME TO SOLVE THE PROBLEM. I DIDN'T HAVE THE PROBLEM AGAIN UNTIL 2012 BUT HAVE SINCE EXPERIENCED IT ABOUT 6 TIMES OVER THE LAST YEAR (AT 160,000). I CALLED A LOCAL DEALER TO CHECK ON RECALL INFO AND WAS TOLD THERE'S NOTHING CURRENTLY, BUT THAT IN 1999 MY CAR HAD HAD A THROTTLE CABLE ADJUSTER MODIFICATION UNDER WARRANTY. MY RESEARCH ON THIS SITE TELLS ME THAT THE PROBLEM IS THE THROTTLE BODY BEING DIRTY BUT THAT THE ONLY GOOD SOLUTION IS TO REPLACE IT. THE DEALER IS FAMILIAR WITH THE PROBLEM BUT CAN'T TELL ME HOW LONG A REPLACEMENT WILL LAST ME. *TR

A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP. *TR

WHILE ACCELERATING TO CHANGE LANES MY VEHICLE WENT INTO WIDE OPEN THROTTLE. DESPITE REMOVING MY FOOT FROM THE ACCELERATOR AND SLAMMING ON THE BRAKES THE CAR COULD ONLY BE SLOWED TO 40 MPH. HIT THE IGNITION SWITCH WHICH SHUT THE VEHICLE DOWN INCLUDING LIGHTS. APPEARED I WOULD BE REAR ENDED THEREFORE HIT IGNITION AND VEHICLE RESTARTED WITH CAR STILL STUCK IN WOT WITH FOOT OFF ACCELERATOR. WITH ENGINE SCREAMING AND RIGHT FOOT FULLY ON BRAKE ONLY ABLE TO HOLD CAR DOWN TO 40 MPH. HIT IGNITION AGAIN WHICH SHUT CAR DOWN BUT ONCE AGAIN FOLLOWING CAR ABOUT TO REAR END ME AND THEREFORE ONCE AGAIN HIT THE IGNITION WITH SAME RESULT WITH CAR RACING FORWARD AT WIDE OPEN THROTTLE DESPITE NO ENGAGEMENT OF THE ACCELERATOR. THIS TIME AFTER HOLDING THE VEHICLE TO ABOUT 40 MPH WITH FULL PRESSURE ON THE BRAKE WITH MY RIGHT FOOT, AND THE ENGINE AT WIDE OPEN THROTTLE, ALL CARS HAD CLEARED OUT OF THE WAY. I THEREFORE HIT THE IGNITION SWITCH WHICH SHUT DOWN THE VEHICLE. THIS TIME I BROUGHT THE VEHICLE TO A FULL STOP. I THEN PUT THE CAR IN NEUTRAL (UP UNTIL THIS TIME IT HAD BEEN IN DRIVE) AND PUSHED THE IGNITION ON THE CAR AND IT STARTED AT NORMAL RPM. I THEN SHIFTED INTO DRIVE AND THE ENGINE REMAINED AT IDLE SPEED. I THEN , AT IDLE SPEED, TRAVELED TWO BLOCKS TO MY HOUSE. THE SMELL OF THE BURNING BRAKE PADS WAS TERRIBLE. THE NEXT MORNING I HAD THE VEHICLE TRANSPORTED ON A FLAT BED TRUCK TO THE LOCAL JAGUAR DEALER WHERE THE VEHICLE REMAINS TO THIS DATE. THIS ALL TRANSPIRED OVER APPROXIMATELY 300-400 YARDS OVER A NUMBER OF SECONDS. THERE WAS NOTHING ON THE FLOOR OR IN THE DRIVING COMPARTMENT THAT INTERFERED WITH THE ACCELERATOR OR BRAKE. *TR

WHEN MY CAR HAS BEEN PARKED FOR OVER FOUR HOURS OR SO, I CAN'T MOVE IT (GEAR)OUT PARK TO GET IT IN GEAR TO DRIVE. IF I WAIT FOR THREE MINUTES OR SO IT SHIFTS FINE. *TR

TL* THE CONTACT OWNS A 2006 JAGUAR S-TYPE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND DEPRESSING THE BRAKES, SHE SHIFTED INTO REVERSE AND THERE WAS A SUDDEN ACCELERATION, CAUSING THE CONTACT TO CRASH INTO A POLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SUFFERED INJURIES TO THE RIGHT SHOULDER BLADE, WHICH EXTENDED TO HER FINGER TIPS. THE WHEEL AND REAR PASSENGER'S SIDE PANEL WERE EXTENSIVELY DAMAGED. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP FOR REPAIRS. THERE WAS NO PRIOR MAINTENANCE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE OCCURRENCE. THE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE 2.5. THE CONTACT STATED THAT WHEN IN PARK, THE PARK BRAKE WOULD NOT ENGAGE. THE MANUFACTURER WAS NOTIFIED, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.

ON TWO SEPARATE OCCASIONS (1/27/12 AND 3/23/12) THE VEHICLE WAS TRAVELING 65-70 MPH ON AN INTERSTATE HIGHWAY AND THE ENGINE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO THE DEALER. FOR THE 1/27/12 EVENT, THE VEHICLE STALLED OUT IN THE PASSING LANE AND I HAD TO MAKE IT TO THE RIGHT SHOULDER. THE DEALER DID NOT DETERMINE THE CAUSE AFTER AN EXHAUSTIVE DIAGNOSIS. IT ALSO INCLUDED DRIVING THE VEHICLE OVER 400 MILES, MOST OF THEM AT A HIGH SPEED, IN AN ATTEMPT TO DUPLICATE THE PROBLEM. IT DID STALL-OUT ONCE, AND THE VEHICLE RESTARTED AFTER 30 MINUTES. THE SECOND EVENT WAS A MERGE FROM ONE INTERSTATE TO ANOTHER WITH THE VEHICLE STOPPING ON AN EXIT RAMP BRIDGE LEAVING LITTLE ROOM BETWEEN THE CAR AND BRIDGE WALL ON ONE SIDE AND THE EXIT RAMP ON THE OTHER. THIS RESULTED IN THE RECOMMENDATION TO REPLACE THE TWO FUEL PUMPS - WHICH I HAVE IN MY POSSESSION. I DO WANT TO POINT OUT THAT IN BOTH EVENTS WE WERE IN GREAT FEAR FOR OUR SAFETY. I ASSUME THIS IS NOT A COMMON PROBLEM, SINCE THERE HAS BEEN NO RECALL OF THE FUEL PUMPS. I DID WANT TO REPORT IT IN CASE THERE IS AN EMERGING PROBLEM. *TR

I WAS DRIVING DOWN I-95 SOUTH ON 11/12/12, NEAR PHILADELPHIA (ON THE WAY TO A 76ERS GAME) WITH MY 7 YEAR OLD SON IN THE BACKSEAT (WITH BOOSTER). I WENT TO ACCELERATE AND THE PEDAL APPARENTLY GOT STUCK (I DIDN'T KNOW THAT WAS THE ISSUE AT THE TIME). HARROWING EXPERIENCE TO SAY THE LEAST. I SAW THE ENGINE WAS REVVING VERY HIGH AND THUS THOUGHT IT HAD DROPPED TO A LOWER GEAR, BUT THE SPEED KEPT INCREASING (RAPIDLY). TRIED USING THE BRAKES FOR 3-5 SECONDS, BUT IT DID NOT SEEM TO DO MUCH (DID NOT SOLVE THE PROBLEM). I REALIZED WHAT MIGHT BE GOING ON AND SLIPPED MY TOE UNDER THE ACCELERATOR THEN POPPED IT UP...NO INJURIES, OTHER THAN JANGLED NERVES. INTERESTING THAT THE PEDAL WAS NOT CAUGHT ON ANY PART OF THE CARPET OR BEING OBSTRUCTED BY IT - WHICH WAS WHAT I THEORIZED WHILE BRINGING THE CAR TO A STOP. THE ACCELERATOR PEDAL HAS AN ARM THAT GOES DIRECTLY BACK (INTO THE ENGINE COMPARTMENT) - SO IT MAY BE MECHANICAL IN SOME WAY. I WILL BE BRINGING THE CAR TO MY DEALER VERY SOON TO GET IT CHECKED OUT AND FIXED, BUT THE PROBLEM HAS NOT HAPPENED AGAIN (I'VE ALSO NOT USED THE ACCELERATOR AS MUCH). UNFORTUNATELY, I'VE BEEN WORKING OUT OF TOWN AND NOT ABLE TO GET IT INTO THE DEALER....CAR IS GOING INTO THE SHOP NEXT WEEK. *TR

2005 JAGUAR S. CONSUMER WRITES IN REGARDS TO RECALL ON GAS TANK. *SMD THE CONSUMER STATED HE WAS ONLY ABLE TO FILL THE TANK HALF WAY. *JB

PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSURE WILL NOT INCREASE SPEED BEYOND SET SPEED. SYSTEM FAILED, AND A SURGE IN SPEED TO 90 MPH FROM SET 69 MPH HAPPEN.INCIDENT IMMEDIATELY REPORTED TO JAGUAR OF HUNTINGTON,1249 E. JERICHO TURNPIKE, HUNTINGTON, NY, 11743(631-427-2708) TECH COULD NOT DUPLICATE CUSTOMER COMPLAINT AT THAT TIME. ACCELERATOR PRESSURE HAD BEEN APPLIED DUE TO MANY HOURS OF OPERATING FROM TRIP FROM FLORIDA TO HUNTINGTON, NY(SELLING DEALER'S LOCATION). ASL MAY HAVE BECOME DISABLE AND ERRONOURSLY RESPONDED TO PETAL POSITION. HARD BRAKING APPLIED TO AVOID COLLISION WITH MERGING VEHICLES ON I 95 IN MARYLAND. *TR