JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1989 JAGUAR XJ6
    - EUGENE, OR

    TL* THE CONTACT OWNS A 1989 JAGUAR XJ6. THE CONTACT STATED THAT THE SEAT BELT RETRACTOR MECHANISM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE PASSIVE BELT SYSTEM NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS INFORMED THAT THEY NO LONGER MANUFACTURED THE PARTS NEEDED FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE IS 148,000. UPDATED 04-05-13 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 JAGUAR S-TYPE
    - CITRUS HEIGHTS, CA

    TL* THE CONTACT OWNS A 2006 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, AND UPON RETURNING TEN MINUTES LATER, THE INTERIOR OF THE VEHICLE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND HAD THE VEHICLE TOWED TO A DEALER. THE VEHICLE WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JAGUAR XJ8
    - FALLS CHURCH, VA

    VEHICLE LIGHT COMES ON INDICATING "LOW SUSPENSION". THE SITS NEARLY GROUND LEVEL, RIDES HORRIBLY. TOOK VEHICLE IN FOR REPAIR. SPENT OVER $4,500.00 (6 DAYS WITHOUT MY CAR) FOR PARTS AND LABOR FOR REPAIRS AND THE LIGHT IS ON AGAIN. I AM AT LOSS AND FRUSTRATED TO NO END!!!!!! *TR

    Source: NHTSA WEB SITE
  • 2000 JAGUAR S-TYPE
    - BELZONI, MS

    TL* THE CONTACT OWNS A 2000 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 21 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JAGUAR VANDEN PLAS
    - LADSON, SC

    WAITING IN FAST FOOD SERVICE LINE; VEHICLE GEARSHIFT IN "DRIVE" FOOT ON BRAKE; CAR IDLING SLOWLY BUT SUDDENLY REVVED VIOLENTLY AND LURCHED FORWARD; JAMMED BRAKES; REAR TIRES SPINNING, SMOKING; FOOT DEFINITELY DIDNOT ACCIDENTALLY ENGAGE GAS PEDAL;SHIFTED CAR GEARSHIFT TO "NEUTRAL." ENGINE REV SLOWED TO NORMAL IDLE. WAITED A FEW SECOND; RETURNED GEARSHIFT TO "DRIVE" VEHICLE RESPONDED NORMALLY. VEHICLE WAS DRIVEN APPROXIMATELY 5 MILES TO RESIDENCE WITHOUT FURTHER INCIDENCE. FIRST INCIDENT OF THIS NATURE. FEEL VERY FORTUNATE NO ACCIDENT OCCURRED OR INJURY TO DRIVER, PASSENGERS, OTHER VEHICLES OR PROPERTY. RESEARCH ON "JAGUAR FORUMS" DETAILED OTHER SIMILAR INCIDENTS DATING BACK TO '05 AND AS RECENT AS 2012. ONLY ONE SUCH INCIDENT APPEARS ON NHTSA COMPLAINT ROSTER. *TR

    Source: NHTSA WEB SITE
  • 2005 JAGUAR XK
    - FORESTVILLE , CA

    TL* THE CONTACT OWNS A 2005 JAGUAR XKR. THE CONTACT STATED THAT THE OIL LIGHT ILLUMINATED WHILE DRIVING AT 65 MPH. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE OIL WAS ADDED TO THE ENGINE. UPON ADDING, THE CONTACT NOTICED THAT THE OIL HAD LEAKED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE OIL COOLER FEED PIPE HOSE LINE HAD RUPTURED AND THE CYLINDERS WERE DAMAGED BY LACK OF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 61,000. ..UPDATED 02/25/13 *BF THE MECHANIC AT THE REPAIR SHOP INFORMED THE CONSUMER, THERE WAS A CAMPAIGN OUT FOR HIS MAKE, MODEL AND YEAR. HOWEVER, WHEN THE REPAIR FACILITY CALLED THE DEALER, HE WAS INFORMED THE CAMPAIGN HAD EXPIRED AND THE VIN WAS NOT INCLUDED EVEN THOUGH THE CONSUMER'S VEHICLE EXHIBITED THE SAME SYMPTOMS. THE CONSUMER PROVIDED RECEIPTS, PROVING HE HAD THE VEHICLE SERVICED FOR OIL CHANGES. UPDATED 03/13/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JAGUAR XF
    - DEERBORN, MI

    TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED AFTER DEPRESSING THE BRAKE PEDAL AND ACTIVATING THE PUSH TO START FEATURE THE VEHICLE SUDDENLY ACCELERATED IN REVERSE WITHOUT ANY WARNING. THE VEHICLE ALSO SUDDENLY STOPPED AT THE END OF HER DRIVEWAY. THE VEHICLE WAS LATER TOWED TO THE DEALER. AFTER PERFORMING A DIAGNOSTIC TEST THEY ADVISED HER THAT THE REPORT WAS SENT TO THE UNITED KINGDOM FOR INTERPRETATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE, CURRENT MILEAGE AND VIN WERE UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JAGUAR VANDEN PLAS
    - CHARLOTTE, NC

    2002 JAGUAR VANDEN PLAS. CONSUMER WRITES IN REGARDS TO UNSAFE TIRES ON VEHICLE AND DECEPTIVE TRADE PRACTICES AT DEALERSHIP. *SMD THE CONSUMER STATED THE RIGHT FRONT TIRE FAILED, AS A RESULT AGE AND DRY ROT. ALSO, THE LEFT REAR TIRE HAD A BUBBLE ON THE OUTER SIDEWALL. A MICHELIN DEALER INFORMED THE CONSUMER THE TIRES WERE MORE THAN SEVEN YEARS OLD AND WERE NO LONGER BEING MADE. THE CONSUMER STATED THE DEALER DID NOT INFORM HIM OF THE AGE OF THE TIRES.*JB

    Source: CONSUMER LETTER
  • 2007 JAGUAR X-TYPE
    - RUSHVILLE, OH

    PASSENGER'S SEAT HEATER BURNED THROUGH SEAT SCORCHING LEATHER AND COAT OF PASSENGER. *TR

    Source: NHTSA WEB SITE
  • 2004 JAGUAR XJ8
    - NORWALK, CT

    TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A WARNING LIGHT ILLUMINATED STATING THAT THE AIR SUSPENSION WAS AT HALTS AND THE SUSPENSION LOWERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. AFTER DIAGNOSIS, THE CONTACT WAS INFORMED THAT THE AIR COMPRESSOR HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS LOOKING INTO THE MATTER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 49,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE