JAGUAR Complaints

FIRST TEST RIDE WITH SALESMAN DRIVING. I GOT INTO THE PASSENGER SIDE AND CLOSED THE DOOR. WHEN THE SALESMAN STARTED THE CAR THE INSTRUMENT PANEL ALERTED HIM THAT MY DOOR WAS NOT FULLY LATCHED. HE GOT OUT AND CAME AROUND AND CLOSED MY DOOR MORE FIRMLY. I THOUGHT NOTHING OF THIS AT THE TIME. A MONTH LATER I WAS DRIVING A FRIEND ABOUT AND SHE HAD REPEATED PROBLEMS WITH NOT CLOSING THE DOOR FIRMLY ENOUGH. THE DOOR BOUNCED BACK OUT SO THAT THE TRAILING EDGE WAS ABOUT 0.125 INCHES OUT FROM THE REAR DOOR. TOOK THE CAR TO THE DEALER. THEY SAID THEY WILL ADJUST THE DOOR IN THE SERVICE BAY. AFTER ADJUSTMENT DOOR BOUNCED WHEN SERVICE TECH DEMONSTRATED THAT IT WAS NOW 'FIXED'. SERVICE THEN SAID, THAT DUE TO THE LAW, THEY WOULD HAVE TO SEND TO BODY SHOP FOR FURTHER ADJUSTMENT. I DECLINED. ELEVEN MONTHS LATER DOOR STILL BOUNCING AND BROUGHT IT BACK TO DEALER FOR SERVICING. DEALER AGAIN ADJUSTED DOOR, THEN SENT IT TO BODY SHOP AND SAID IT IS NOW FIXED. I DISAGREED, SAYING DOOR STILL BOUNCES. BASED ON DEALER 'FIX' JAG CUSTOMER RELATIONS SAYS DOOR NOW MEETS MANUFACTURERS SPECS. IS THIS A SAFETY ISSUE. *TR

2007 JAGUAR X. CONSUMER WRITES IN REGARDS TO AIR BAG SENSOR IN PASSENGER SEAT WILL NOT TURN OFF THE DASHBOARD MOUNTED INDICATOR. *SMD THE CONSUMER STATED AFTER GAINING FIVE POUNDS, THE LIGHT WOULD COME ON AFTER DRIVING 5-6 MILES AND WOULD NOT GO OUT. WHEN HER FRIEND SAT IN THE PASSENGER SIT, THE LIGHT WOULD GO OUT. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. FOUR MONTHS LATER, THE DRIVERS SIDE INDICATOR LIGHT ILLUMINATED AND THE CONSUMER RETURNED TO THE DEALER. IT REGISTERED A CODE AND AN APPOINTMENT WAS MADE FOR A REPLACEMENT SENSOR. THE CONSUMER STATED SINCE THE REPLACEMENT, THE PASSENGER INDICATOR HAS SINCE ILLUMINATED AGAIN.

AN INCIDENT WITH THE VEHICLE OCCURRED SOMETIME AROUND CHRISTMAS 2011. THE MOTOR SURGED WHILE I WAS FULLY STOPPED AT A STREET LIGHT. THE MOTOR WAS RUNNING, THE CAR WAS IN DRIVE GEAR, AND MY FOOT WAS ON THE BRAKE. I WAS ABLE TO QUICKLY BRING THE CAR UNDER CONTROL. A SECOND EVENT OCCURRED IN 2012, MAY 15TH, AT 11:00 P.M. WHILE I WAS FULLY STOPPED AT A DRIVE THROUGH WINDOW. AGAIN THE MOTOR SURGED, THIS TIME WITH A LOUD SCREECHING SOUND. I APPLIED MAXIMUM BRAKE PRESSURE BUT THE CAR CONTINUED TO SURGE FORWARD, APPROXIMATELY SIX FEET. I SUSTAINED FULL FORCE PRESSURE TO THE BRAKE, THREW THE CAR INTO NEUTRAL GEAR, AND TURNED OFF THE IGNITION IN ORDER TO STOP THE CAR. I IMMEDIATELY DROVE IT HOME WHERE IT HAS REMAINED PARKED---EXCEPT FOR TWO EXCURSIONS TO THE SACRAMENTO JAGUAR DEALERSHIP SERVICE DEPARTMENT. *TR

BRAKES WERE WORKING FINE AS I PARKED THE CAR. TURNED THE CAR OFF, AND TURNED BACK ON AND DROVE AT ABOUT 5 MPH. APPLIED BREAKS TO STOP AT INTERSECTION, BRAKE HYDROLICS WERE NOT WORKING. HAD TO PRESS REALLY HARD FOR BRAKE TO WORK. BRAKES SHOULD NOT HAVE FAILED SUDDENLY. BRAKES STILL NOT WORKING, NEED TO TALK TO DEALER ON MONDAY.. *TR

I HAVE EXPERIENCED MULTIPLE MALFUNCTIONS OF THE TPMS SYSTEM. ALL FOUR TIRES ARE INFLATED TO MFR SPECIFICATIONS YET THE INSTRUMENT PANEL INTERMITTENTLY REPORTS A FAULT.

TL* THE CONTACT OWNS A 2006 JAGUAR XJ8L. THE CONTACT STATED THAT AS HE STARTED THE ENGINE, THERE WAS A FUEL LEAK COMING FROM THE FUEL DELIVERY MODULE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHILCE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 06V358000 COMPONENT(S): FUEL SYSTEM, GASOLINE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT REPAIR THE FAILURE A SECOND TIME AT THEIR EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE DEPRESSED. THE BRAKE PEDAL WAS DEPRESSED WITH EXTREME FORCE AND THE CONTACT SHIFTED INTO PARK BEFORE THE VEHICLE WOULD STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 8,000. CONSUMER STATED HIS WIFE ALSO EXPERIENCED SUDDEN ACCELERATION. SHE SHIFTED THE VEHICLE INTO DRIVE, WITH HER FOOT FIRMLY ON THE BRAKE, WHEN SUDDENLY THE VEHICLE ACCELERATED DRAMATICALLY TO WHAT SHE CHARACTERIZED AS FULL THROTTLE. SHE PRESSED HARDER ON THE BRAKE PEDAL AND IMMEDIATELY SHIFTED THE VEHICLE BACK INTO PARK. THE ENGINE SPEED THEN RETURNED TO NORMAL. THE VEHICLE WAS THEN TAKEN TO THE DEALER. UPDATED 04/15/13 UPDATED 4/24/13 *CN UPDATED 05/14/13 ...UPDATED 05/22/13 *BF THE CONSUMER AND THE DEALER DISCUSSED AT LENGTH THE POSSIBLE EXPLANATIONS FOR THE SUDDEN ACCELERATION AND CONCLUDED THAT INADVERTENT SIMULTANEOUS APPLICATION OF THE BRAKE AND ACCELERATOR PEDAL WAS A DISTINCT POSSIBILITY. UPDATED 05/30/13

FAULTY TRANSMISSION.....THE VEHICLE WILL NOT ENGAGE IN DRIVE. EACH TIME THE VEHICLE COMES TO A STOP THE VEHICLE WILL SHIFT INTO NEUTRAL. YOU WILL THEN HAVE TO TURN THE VEHICLE OFF AND BACK ON TO GO FORWARD. BUT WHEN THE VEHICLE COMES TO STOP THE VEHICLE SHIFTS OUT OF GEAR AGAIN. A NEW TRANS IS NEEDED DUE TO THE 3RD AND 4TH GEARS NO ENGAGING. THE VEHICLE IS LESS THAN FIVE YEARS OLD, ALTHOUGH IT HAS OVER 140K MILES. THIS SEEMS TO BE A RECURRING THEME WITH THE XF MODEL. THIS VEHICLE HAS ALWAYS BEEN SERVICED AT A JAGUAR DEALER AND FOR THE VEHICLE TO REQUIRE A NEW TRANSMISSION IS VERY SADDENING. HOW DOES A LUXURY BRAND FAIL SO MUCH WITH THE POWERTRAIN. *TR

THE RETRACTABLE SEAT BELTS FOR MY 1991 JAGUAR DO NOT OPERATE. THE SEAT BELTS ARE SUPPOSE TO HAVE A LIFTIME WARRANTY. I WAS PLACED ON A WAITING LIST THE JAGUAR OF TAMPA, FL 4/20 2009. I CHECKED WITH THEM THIS MORNING 03/07/2013 AND WAS TOLD YES I WAS STILL ON THEIR WAITING LIST FOR THESE SEAT BELTS. I HAVEN'T DRIVEN MY CAR SINCE.IT SITS WAITING FOR THE SEAT BELTS SINCE 4/19/2009. I HAVE LOST THE USE OF MY WIFES CAR FOR GOING ON FOUR YEARS. *TR

TL* THE CONTACT OWNS A 1999 JAGUAR XJ8. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE CONTACT RAN INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE POLICE CAME AND DOCUMENTED THE ACCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT SUSTAINED BRUISES TO THE SHOULDER AND CHEST. THE MANUFACTURER WAS CONTACTED. THE DEALER STATED THAT THE AIR BAG WOULD NOT DEPLOY UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE FAILURE AND CURRENT MILEAGES WERE 170,000. *TR