JAGUAR Complaints

THE REAR AIR SUSPENSION FAILED AND A WARNING LIGHT CAME ON INDICATED CAR TO LOW. *TR

I WAS PARKED AT A RED LIGHT AND HIT HEAD ON BY ANOTHER VEHICLE THAT HAD TO BE AT LEAST TRAVELING MORE 50 MPH AND THE AIR BAGS DIDN'T DEPLOY ON EITHER THE DRIVER AND THE PASSENGER SIDE. *TR

I WAS SLOWING TO A STOP IN A PARKING SPACE WHEN THE PEDAL WENT TO THE FLOOR & THE CAR JUMPED THE CURB, HIT THE BUSHES & BUMPED INTO THE DAY CARE BUILDING. FRONT BUMPER RIPPED OFF WHEN BACKING UP. *TR

WHILE APPROACHING A STOP SIGN AND APPLYING MY BRAKES THE CAR INVOLUNTARILY ACCELERATED ON TO INCOMING TRAFFIC. THE CAR WAS REVVING AT HIGH SPEED AND COULD NOT BE STOPPED. I HAD BOTH FEET ON THE BRAKES BUT CAR WAS NOT RESPONDING . I HEADED TOWARD HIGH CURB AVOIDING CARS AND PEDESTRIANS IN HOPES OF SLOWING CAR BEFORE I WAS TO HIT DIPSEY DUMPSTER ,ON THE SIDE OF THE ROAD (I HAD CHOSEN TO HIT THEM IN ORDER TO AVOID INVOLVING OTHER CARS AND PEDESTRIANS) WHEN I HIT THE CURB AT HIGH RPMS , THE IMPACT DAMAGED THE RIGHT FRONT WHEEL AND UNDER CARRIAGE OF AUTOMOBILE. THE ACCELERATION STOPPED . IT WAS A TERRIFYING EXPERIENCE. THIS MALFUNCTION HAS BEEN REGISTERED BY OTHER DRIVERS. OF JAGUARS. IT IS A SAFETY ISSUE THAT JAGUAR NEEDS TO ADDRESS. I AM LUCKY THAT I DID NOT KILL ANYONE OR HAD SERIOUS INJURIES TO MY PASSENGER AND MYSELF. *TR

INCIDENT #1 - JAN 2013: AS I WAS BRAKING TO A STOP, THE CAR SUDDENLY WENT TO WHAT I WOULD CALL "FULL THROTTLE". MY FOOT WAS ON THE BRAKE SO I FIRMLY PRESSED THE BRAKE TO PREVENT THE CAR FROM CRASHING INTO MY BUILDING. I TRIED PUMPING THE ACCELERATOR QUICKLY WHILE PRACTICALLY STANDING ON THE BRAKE BUT THAT MADE NO DIFFERENCE IN THE RPMS. I PRESSED THE BUTTON TO STOP THE ENGINE. I RE-STARTED THE CAR AND IT RAN NORMALLY. INCIDENT #2 - FEB 2013: THINKING INCIDENT #1, ABOVE, WAS A FLUKE, I CONTINUED DRIVING THE CAR WITHOUT REPORTING THE INCIDENT TO MY JAGUAR DEALER. MY VICE PRESIDENT AND I STOPPED AT A MCDONALD'S, PAID AT WINDOW #1 AND AS WE MOVED TO WINDOW #2 TO PICK UP THE FOOD, THE CAR AGAIN WENT TO FULL THROTTLE'WITH NO ADVANCE WARNING WITH THE BACK WHEELS SPINNING. MY FOOT WAS ON THE BRAKE AS THERE WAS A CAR IN THE LANE IN FRONT OF ME. THIS TIME I KNEW TO TURN THE ENGINE OFF QUICKLY. AGAIN, THE CAR RAN NORMALLY AFTER RE-STARTING IT. MY VICE PRESIDENT, JACK FRENCH, WILL PROVIDE TESTIMONY TO THIS INCIDENT. INCIDENT #3 - EARLY APRIL 2013: THE CAR WAS PARKED ALL DAY. I GOT IN TO LEAVE FOR THE DAY AND STARTED THE ENGINE. WHILE THE CAR WAS STILL IN PARK, THE ENGINE REVVED TO RED-LINE 4 TIMES IN A ROW ABOUT 2 SECS EACH. I TOOK MY FOOT OFF THE BRAKE PEDAL WHILE IT WAS DOING THIS AND NEVER TOUCHED THE ACCELERATOR OR BRAKE PEDAL DURING THE INCIDENT. AFTER REVVING FOUR TIMES TO RED LINE, THE ENGINE WENT BACK TO NORMAL IDLE. INCIDENT #4 - APRIL 25TH: MY VP AND I WERE AT A MEETING WITH THE CAR PARKED FOR SEVERAL HOURS. WE GOT IN AND DROVE ABOUT 4 BLOCKS. AS I BRAKED TO A STOP AT A STOP SIGN WITH A CAR IN FRONT OF ME , THE ENGINE AGAIN WENT FULL-THROTTLE WITH NO WARNING; THE BACK WHEELS SPINNING. I AGAIN PRESSED THE START BUTTON AND TURNED THE ENGINE OFF. MY VICE PRESIDENT WILL PROVIDE WRITTEN TESTIMONY OF THIS INCIDENT AS WELL. *TR

PURCHASED CAR NEW FROM MONTCLAIR NJ, HAD IT SIX MONTHS TOOK IT TO DEALER THEY KEPT IT 4 WEEKS FOR PART, BOX, TRANSMISSION. 2YRS YEARS LATER TO IT JAGUAR DEALER (MONTCLAIR NJ JAGUAR NO LONGER OPEN) THEY KEPT CAR 10 DAYS GEAR BOX, 2MONTHS LATER NEEDED AND ALTERNATOR, 1WK LATER BATTERY, NOW SINCE AUGUST 2012 BRAKES REPLACED TWICE STILL SQUEAK AND THEY SAY IT IS A BRAKE BUSHING. PART $20 DOLLARS TO INSTALL 350.00 JTB00077 PART C2S46380 INFO FROM DEALER. WOULD LIKE TO START A LAW SUIT (LEMON) FROM THE BEGINNING PUT CAR IN REVERSE AND IT SOUNDS AS IF THE REAR BOTTOM OF THE CAR IS FALLING OUT. *TR

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT WAS BRAKING FOR A TRAFFIC STOP WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE OCCURRED AS THE CONTACT WAS STILL APPLYING THE BRAKES. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A DUMPSTER IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FURTHER. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE BLACK BOX WAS REVIEWED BUT THE DEALER WAS UNABLE TO RETRIEVE ANY INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE HEARD A NOISE AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE BALL JOINT NUT WAS LOOSE. SEVERAL MONTHS LATER, THE PASSENGER'S SIDE FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 00V359002 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE BEGAN ROLLING AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THERE WAS A MANUFACTURER'S RECALL FOR THE PARKING BRAKE. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,500. *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP AT AN INTERSECTION, HE ENGAGED THE BRAKES AND THE BRAKE PEDAL SUNK INTO THE FLOORBOARD. THE CONTACT ALSO MENTIONED THAT THE TRANSMISSION FAILED TO SHIFT INTO GEAR. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE, THE BRAKE LINES WERE CORRODED AND THE GEAR BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 71,000. *TR